Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Ver más
La empresa ha respondido
A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Ver más
La empresa ha respondido
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
- Concesionario Hyundai
- Concesionario Skoda
- Estación de inspección de automóviles
- Servicio de automóvil
Escrito por la empresa
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Información de contacto
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Reino Unido
- 02380 873 888
4,9
Excelente
714 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service
Great customer service. Staff went out of their way to meet my needs. Exceeded expectations.
15 de octubre de 2026
Respuesta de Richmond Motor Group - Suzuki Southampton
We're happy to hear that our team provided such helpful support and made your visit memorable.
All staff were friendly and…
All staff were friendly and knowledgeable, great customer service
14 de octubre de 2026
Respuesta de Richmond Motor Group - Suzuki Southampton
We appreciate your five-star rating! We are so glad to hear that our team was friendly, knowledgeable, and provided you with great service.
Fantastic service as always buying my…
Fantastic service as always buying my fourth Suzuki Swift from Geoff at Richmond Totton!
Many thanks as always 👍👍
Simon Wallis
3 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
Thank you so much for your loyal custom over the years. We are absolutely delighted to hear about your continued positive experiences and that you received such fantastic service once again. Enjoy your new vehicle!
Geoff was excellent to work with
Geoff was excellent to work with
3 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We are thrilled to hear about your great experience working with our team. Thank you for taking the time to leave such a wonderful five-star review!
From the initial conversation to…
From the initial conversation to picking up the new car Geoff and the team have been superb , the best customer service by a long way
30 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We're so glad to hear that our team provided superb customer service from your initial conversation to picking up your new car! It's wonderful that you had such a positive experience.
Love my Suzuki
Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderful time with Suzuki
1 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We're absolutely delighted to hear about your excellent experience! It's wonderful that our team provided such amazing customer service, making it a great experience for you and your mum.
Easy communication from Jagdeep Bhakar…
Easy communication from Jagdeep Bhakar who helped me with all the paperwork and information required. The car colour was acquired and the car sorted in a very short time. I am very happy with all of the service from the retailer.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We appreciate your positive feedback! We're delighted to hear that our team provided easy communication and helped with all the necessary paperwork and information. We're glad the car was sorted quickly and that you are very happy with our service.
Excellent
Geoff Cain Sales Rep was excellent and very knowledgeable and there was no pushing into a sale.
Service was great
Would definitely recommend purchasing a car from here.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We're so glad to hear that our team member was excellent and very knowledgeable! It's wonderful that the service was great and that you would recommend purchasing a car from us.
A professional and helpful experience…
A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget.
The car arrived very quickly and I was supported well to understand all of the new elements, including how to set up charging for the electric vehicle.
Highly recommended.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We're so pleased to hear you had such a professional and helpful experience! It's wonderful that our team member was accommodating and went out of their way to find the right car within your needs and budget. We're also glad you were well-supported in understanding all the new elements of your electric vehicle.
Part exchange
Geoff goes above and beyond with the service.
He originally sold me an Ignis a couple years ago and since then I've had a baby so needed something bigger.
I emailed Geoff and he got back to me efficiently and helped source me a Vitara - very quickly and a good price!
When I came to collect the car Geoff sorted everything out including setting up the new tax direct debit.
He also kindly put some fuel in the car as I had my baby with me this would have been difficult (it's the little things!)
The car is lovely to drive, I'm in love!
17 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We are absolutely thrilled to hear about your wonderful experience! It's fantastic that we could assist you in finding a larger vehicle so efficiently and at a great price, especially with your new baby. We're delighted that the small gestures, like putting fuel in the car, made a difference for you. Enjoy your new car!
Geoff was amazing
Geoff was amazing, super kind and highly knowledgeable about his specialty.
23 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We appreciate your five-star rating! We're delighted to hear that our team member was super kind and highly knowledgeable.
Very good
Geoff was very clear, communicative and knowledgable. No issues. Like Suzuki and would come back again in the future.
22 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We appreciate your fantastic five-star rating! We are delighted to hear that our team member was clear, communicative, and knowledgeable. We look forward to welcoming you back in the future.
Great service from Geoff
Great service from Geoff, this will be my 4th Suzuki from Richmond Suzuki in Totton, highly recommend.
12 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We're delighted to hear about your continued positive experiences with us! It's wonderful to know you've had such great service and that you highly recommend us.
Outstanding
Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and their customer service was not a patch. When I chose to investigate getting a Vitara outright for my retirement to Scotland Will could not have been more helpful. Even calling a few days after I had collected the car to check everything was ok. Well done as always Suzuki Southampton 👍
11 de septiembre de 2026
Respuesta de Richmond Motor Group - Suzuki Southampton
We are absolutely delighted to hear about your outstanding experience and your continued satisfaction with our customer service. It's wonderful to know that our team, especially Will, made your retirement car purchase so smooth and enjoyable. We truly appreciate your kind words.
Very polite dealership
Jagdeep has been extremely helpful and patient from start to finish and couldn’t recommend him enough!
11 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We appreciate your fantastic review and five-star rating! We're so glad to hear that our team was extremely helpful and patient from start to finish.
We’ve just picked up a new scross from…
We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you
11 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We're so glad to hear that buying your new scross was a very friendly and easy experience at our Southampton branch. Thank you for your kind words!
Geoff has provided a great service and…
Geoff has provided a great service and has been so helpful from start to finish, I would highly recommend him.
7 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We appreciate your five-star rating! We're so glad to hear that our team member provided great service and was helpful from start to finish. Thank you for your recommendation!
Superb salesman
Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very smooth transaction. Would def recommend!
4 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We appreciate your wonderful feedback and the five-star rating! We're delighted to hear that our team provided friendly, reliable, and knowledgeable service, making your transaction smooth from start to finish.
It was an absolute pleasure dealing…
It was an absolute pleasure dealing with Ricky Singh who was very professional and knowledgeable and guided us through the process of buying a new car.
28 de agosto de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We're so glad to hear that you had an absolute pleasure dealing with our team member! It's wonderful that they were professional and knowledgeable, guiding you through the process.
Great service from Geoff on the…
Great service from Geoff on the purchase of the Vitara , explained everything at each stage .
3 de septiembre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group - Suzuki Southampton
We are delighted to hear that you received great service during your car purchase and that everything was clearly explained at every stage. Thank you for sharing your positive experience!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.