Ride EquiSafe Opiniones 587

A representative on the chat was extremely helpful when I was selecting a safety stirrup after an injury. Because of that, I purchased the stirrups from Ride Equisafe, even though there are numerous other retailers who sell them. It was a big purchase so it qualified for free shipping. However, it was sent via FedEx "Economy," so I am now not scheduled to recieve the package until at least 2 weeks after purchase. When I chatted in again to find out the source of the delay, the representative was rude, unhelpful and stingy. Catherine has always been so generous, but I will not be ordering from here again.

Ride EquiSafe has been so helpful and incredibly quick to respond. I really wanted a pair of safety stirrups but didn’t know where to begin. Catherine was so helpful in sharing the different options and helping me figure out what is the best for me. And she was SO right. I love my flex-on Iron S stirrups. If you have any questions they are so great with helping. Don’t hesitate to reach out to them.

I was very impressed with the service I received from Ride Equisafe. Catherine was patient with all my questions and she replied promptly to my communications. Good experience.

The employee working the store at wec was so knowledgeable & helpful

Always go to them first if I am looking for new safety equipment or riding attire! They carry a great selection and are super knowledgable and helpful.

Great service. I had ordered the wrong size, emailed, heard back in half an hour and was taken care of right away.
Thank you!

Fabulous stirrups! Helped my kiddo with heels and great for safety!

Exceptional customer service and beautiful high quality merchandise

Wonderful. This is my 2nd purchase and I always feel like I’m in good hands, getting trusted safety standards from educated staff. I got a FreeJump/Penelope air vest a couple years ago and just got the new FreeJump Voronoi helmet now. It was hard to decide what worked best for me, fit me, best safety ratings etc. Other stores just don’t take safety as serious and with style. Katherine is educated, compassionate, wants what is best for “you” and offers a very personalized experience and is accessible. Her personalized experience, which just is being her natural authentic self, is what makes me continue to come back and to make these big ticket item/important purchases. AND this is all from doing remote/virtual with Katherine since I live in a different state.

Ride Equisafe now has a store at WEC Ocala, which was so great to see as I was able to try on this helmet in-person to make sure it fit the way it was supposed to.

Staff was incredibly helpful as I chose the right air vest.

Fast shipping and good packaging! I get concerned about ordering from new places because there are so many scams out there, but Ride EquiSafe is great!

Fast! I needed x air canister for my granddaughter I received them in 4 days. Which is fast for canisters, great to work with.

Ordered a Helite riding vest. Got excellent info for correct fit. Delighted with my purchase!

I made an order. Order was shipped in two package. One of them never made it and right away contacted equi safe to let them know. Since then nothing has been done. I still don’t have the shirt I paid for.

Update - 3/11 - still nothing from their end. I paid for a shirt that I never received. This is my first order and will be my last. Terrible customer service

Very helpful team when buying. I do wish there was an option to choose 2 day or overnight shipping.

Wonderful experience- the website and people are great !

Great product.. excellent customer service!

I haven’t used my vest yet, but the customer service was superior!! Personal help finding the right vest style and the right size.

Helped me find what I was looking for and had several options.