Great product and superb service from Rimmers. My piano was delivered on time, taken to my room of choice and assembled by experts (at an extra cost but worth every penny). Rimmers provided excellent... Ver más
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Consulta las opiniones de los clientes
Gareth has been tuning my piano since I bought it from Rimmers several years ago! Always polite professional and knows us so well now. Highly recommend him!
I ordered a DGX670 from Rimmers after watching how they presented and demonstrated keyboards and acoustic pianos on YouTube and this helped me make up my mind on what purchase I'd finally make, I or... Ver más
Product arrived promptly and in perfect condition. They replied swiftly to an email sent them regarding ETA. Thank you, Pete, and the Rimmers Music team - much appreciated!
Información sobre la empresa
- Tienda de pianos
- también en la categoría
- Escuela de música
- Servicio de afinación de pianos
- Servicio de reparación de pianos
- Servicio de traslado de pianos
Escrito por la empresa
Rimmers Music, established in 1978, is one of the UK’s most experienced and trusted piano specialists. Over the years, we have built our reputation on expert advice, careful preparation, and a genuine understanding of the instruments we sell. Today, our focus is entirely on pianos, allowing us to offer a level of knowledge, service and reassurance that only a true specialist can provide. We work with customers across the UK through our piano showrooms, our established website at: www.rimmersmusic.co.uk and our dedicated education sales division, which supports schools, colleges and music services nationwide. We also serve customers through selected online marketplaces where appropriate. We specialise in both new and pre-owned pianos, offering a carefully chosen range of acoustic uprights, grand pianos, digital pianos and portable digital pianos. Every instrument we sell is selected with quality, musical value and long-term satisfaction in mind. Our aim is not simply to sell a piano, but to help each customer choose the right instrument with confidence. Our pre-owned pianos are an especially important part of what we do. We regularly acquire older instruments for restoration and resale, giving well-made pianos a new life and offering customers access to beautifully prepared instruments with character and value. This careful approach also reflects our belief in sustainability and in the lasting worth of a good piano. At Rimmers Music, service is just as important as the instrument itself. Our team is trained regularly and has extensive product knowledge, enabling us to guide customers with clear, honest and practical advice. Whether you are a beginner, an advancing pianist, a teacher, a parent, or a professional musician, we take the time to understand your needs and recommend the most suitable piano for your home, school or performance setting. We also understand that buying a piano often requires a delivery service that is every bit as professional as the sales process. For smaller items, we use trusted delivery partners, and for acoustic upright and grand pianos we provide a specialist delivery and installation service handled by experienced professionals. These instruments are moved, delivered and positioned with the care, attention and expertise they deserve. Alongside piano sales, we have also established Rimmers Music Schools across the UK, where students of all ages receive one-to-one tuition in purpose-built teaching spaces. We offer piano, keyboard and music theory lessons, and we are proud to support students whether they wish to learn for enjoyment or work towards examinations. For added flexibility, we also provide access to our exclusive online lessons. We also offer finance options on qualifying orders, helping customers invest in the right instrument in a way that is manageable and convenient. Above all, Rimmers Music is a piano specialist. We are here to offer knowledgeable guidance, carefully prepared instruments, dependable service and the reassurance that comes from dealing with an established family business with decades of experience.
Información de contacto
Rimmers Music Ltd, Unit 7, Ribbleton Lane Trading Estate, PR1 5LS, Preston, Reino Unido
- 01772622111
- customerservice@rimmersmusic.co.uk
- rimmersmusic.co.uk
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Roland FP-90X
Purchased the Roland FP90X home package in white.
Flawless transaction from start to finish and at the time of ordering the cheapest in the UK so very happy 😃.
Ordered a Yamaha YDP Arius S55 digital…
Ordered a Yamaha YDP Arius S55 digital piano. I'd already done my research so know which model I wanted, and Rimmer's had the item in a package deal with a piano stool and headphones which was a better deal than anywhere else.
I was given a date of delivery for the next working day but only two packages out of the three (the stool and headphones) arrived. I emailed Rimmer's and received a very quick response indicating that they often split the larger and heavier piano from the other two items and to expect it later that day on a separate van, or the following working day. It did arrive the following day as promised. Pete from (I think) the Edinburgh store, was very responsive in my several emails and gave me the impression that he would help if things went missing etc. The piano arrived safe and undamaged once unpacked and assembled. Assembly was pretty easy with a helper to lift the keyboard itself onto the stand. There is a handy Youtube video to show the assembly of this exact model. The black version (which I purchased) was lovely and I'm glad I went with it, classic and simple. I've not explored any of the fancy features or apps yet, as I've just started piano lessons and am concentrating on the basics for now. I would highly recommend Rimmer's Music and the help I received from Pete was great, contact with a real person really puts your mind at ease when things don't go exactly as planned.
As a side note, the headphones which came with the package deal aren't the best quality in the world but good enough for a beginner. I've already upgraded to Yamaha 150s which sound a lot better. The piano has an outlet for two pairs of headphones so you can plug in two pairs and learn with a teacher or play duets.
Blooming fabulous
Information available to help with guidance on instruments is outstanding. The video produced to explain the Yamaha DGX 670 was amazing and completely accurate.
Fantastic service from ordering to delivery.
And the instrument I received is perfect.
Excellent service
Excellent service from purchase to receiving my Roland piano.
Can highly recommend
I purchased a Yamaha digital piano…
I purchased a Yamaha digital piano online from Rimmers Music and was very satisfied with the experience. I contacted them through their website to ask a question and they replied fairly promptly. I bought the item with no hassles and it arrived the next day! It was easy to assemble using the manufacturer instructions and I'm pleased with my purchase.
Great purchase experience
Great purchase experience! Lovely piano at a competitive price. I contacted Rimmers Music before committing to purchase and was given a lot of great detail and advice. The ordering process was very sleek via the website, and I was informed with updates throughout the delivery stages. Delivered promptly the following day. Unfortunately, there was some minor damage to the outer packaging during transit and upon further inspection, the stand back panel that’s sitting at the top within the box, was slightly damaged as a result. I have contacted Rimmers Music as per their T&C’s and they have arranged for a replacement panel to be delivered straightaway. They were very apologetic and sorted the issue promptly. I also appreciate damages can occur during transit and that it is something out with their control. Nevertheless, a great purchase experience and won’t hesitate buying other products from RM in the future. As for the piano itself, apart from the minor incident during transit, it was packaged very well within the box with all protective film and cushioning in place. A beautiful piano with a stunning sound. Thank you! Highly recommend! 5*
I was looking for a digital piano to…
I was looking for a digital piano to replace an old keyboard and i found Rimmers Music's video reviews very useful when shopping online. I found Rimmers Music was competitive in prices when I was looking and I was happy to support a more local retailer. When I ordered my Yamaha Digital Piano (YDP-165), it arrived quickly and safely to the required room in the house. I love the piano itself, it was exactly what I wanted - now just to be able to play it well to do the piano justice.
Electric Yamaha Piano Purchase.
I telephoned the shop before purchasing my piano, the man was very polite and gave excellent advice about the piano that I should purchase that best suited my needs. The prices were good, the delivery was very quick and communication was excellent, would definitely recommend this shop.
Great customer service
This is my first time purchasing a piano online. Initially, I was unable to place an order through their link, but they resolved the issue promptly. I had so many enquiries about the guarantee and delivery, and they replied to me quickly and patiently. Finally, my daughter received the piano before New Year's Eve.
Astoundingly Fantastic Staff!
I ordered the Roland FP-E50 piano bundle online with Rimmers Music as it was a better price than everywhere else.
What really makes Rimmers stand out though is their staff.
After placing my order I wanted to add some headphones so I called and spoke to James M. James couldn't've been more friendly and helpful! He took all of the details and emailed me a link straight away to pay the balance.
All items were due to be shipped together but as the KSFE50 stand is currently out of stock everywhere in the UK and the piano was a Xmas present for my daughter I emailed James and asked if the in stock items could be shipped now and the stand be shipped when it arrives. James emailed back straight away letting me know that it was no problem at all and they would be delivered on a day of my choosing.
I received an email from Ian at Rimmers letting me know my items had been despatched and when I would receive the tracking information. The delivery was via FedEx so it was delivered on time, intact and in full - it was very reassuring knowing that Rimmers use FedEx as they are the only reliable and professional courier company left now.
I will be using Rimmers for all of my future musical purchases!
Good communication, delivery and flexibility
Good communication. Speedy delivery and flexibility to change. Great piano, delivered well, in good packaging and with simple instructions to install
Absolutely brilliant Pete was so…
Absolutely brilliant Pete was so helpful
And kept me informed all the time.
I spent over 30 years in MUSIC retail shop as an owner and salesman so I know how to give QUALITY SERVICE Pete at Rimmers Edinburgh is on the same page
Excellent digital piano for the money…
Excellent digital piano for the money and delivery was super quick!
Part exchanged piano for keyboard
Part exchanged piano for keyboard. Keyboard arrived within days of them collecting the piano. Funds arrived a week later no problems! Pleasure to deal with Rimmers. Would recommend.
Great price and great delivery on…
Great price and great delivery on Yamaha electric piano
Excellent service
Easy to navigate website. Good price. Quick delivery. Very happy. (I already knew what I wanted so I was just buying.)
I have purchased from Rimmers before…
I have purchased from Rimmers before when they had a shop in Liverpool.
I always find them to be helpful and friendly and their products are excellent quality and also seem to be the cheapest for the products.
Very fast delivery
Very fast delivery. Great product, cheapest I found. Would recommend
An all-round good experience
Excellent prompt service and next day delivery. Competitive pricing. Very good sales demo video for the product. Website ok. Good all round service. I would use Rimmers Music again.
Very helpful customer service advice…
Very helpful customer service advice over the phone. Very prompt delivery, thank you.
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