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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

A huge thank you to Donta at Prospect Place. Putting some initial issues to one side you persevered against the odds. Your expertise and knowledge won the day and you resolved my issue which is so muc... Ver más

Valorada con 1 estrellas sobre 5

They continually lie about their intentions towards our dying garden, saying they are taking remedial measures by a certain date to fix the irrigation system and then not doing so. They are a disgrace... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Adele Roberts is the property manager of the building where I own a flat. She has been always prompt and helpful in answering my enquiries. Recently, her email on keys to our ‘new door’ was spot-on a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is a review relating to a Mr Joseph O'brien,a member of the Concierge team at Prospect Place,Ferry Court,Cardiff. I wish to point out and thank Joe for his continuous hard work,friendly mann... Ver más

Información sobre la empresa

  1. Compañía de administración de propiedades
  2. Asesor inmobiliario

Escrito por la empresa

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

730 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 4 estrellas sobre 5

Thank you

A huge thank you to Donta at Prospect Place. Putting some initial issues to one side you persevered against the odds. Your expertise and knowledge won the day and you resolved my issue which is so much appreciated. It was a pleasure to meet you Donta. Thank you once again.

13 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ringlet a disgrace as a management company

They continually lie about their intentions towards our dying garden, saying they are taking remedial measures by a certain date to fix the irrigation system and then not doing so. They are a disgrace as a management company. They should be disbarred from management. This is the second year in a row that this has happened and last year we lost several trees as a result of this gross neglect.

5 de mayo de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Good morning

I am sorry to hear that you are unhappy with the current service being provided, especially with regards to the communal garden. Please could you email quality@ringley.co.uk with some more details as to which property this is with regards to so we can provide you with a full response?

Valorada con 1 estrellas sobre 5

Failure to live up to provide the service they advertise

The management company for my house has appointed Ringley as the managing agent. Despite a "100% transparency guarantee" that they put on their invoices Ringley have failed to answer basic questions about budgeted expenditure.
At the last meeting I had with the Ringley property manager I and a neighbour needed to write minutes for the meeting as Ringley failed to provide any. Ringley promised to follow up on various actions but appeared to do nothing.

1 de mayo de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Good morning

Please could you email quality@ringley.co.uk with more information about which property this is with regards to so we can follow-up with your appointed Relationship Manager and provide you with a full response.

Valorada con 5 estrellas sobre 5

Nice social activities, thanks, Nusha!

I have been living here since 2023. Nusha is always arranging fun and relaxing social activities. This is nice and fosters a good sense of community.

23 de abril de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Great to hear that you enjoy the social activities which Nusha has planned over the years for your building

Valorada con 5 estrellas sobre 5

Lovely tenant community activity

Our building manager Nusha facilitated a great flower arrangement workshop for tenants, it provided a sense of community and was a lovely activity to have offered in the building.

23 de abril de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Thank you for leaving Nusha a five star review, it is great to read about the positive impact she has had as your building manager

Valorada con 5 estrellas sobre 5

Ask for Jill!

We’ve been with Ringley Building Block Management for the past three years, and overall it’s been a very positive experience. As a company, they’ve shown a strong commitment to maintaining high standards, keeping the building well-managed, and ensuring things run smoothly. Over time, it’s been reassuring to see consistent organisation, responsiveness, and a clear structure in how everything is handled.

What really makes the difference, though, is the people—and in our case, our property manager Jill has been outstanding. She is professional, approachable, and incredibly reliable. Jill communicates clearly and promptly, always keeping residents informed and making sure any issues are dealt with efficiently.

She goes above and beyond to ensure everything is running as it should, and it’s obvious she genuinely cares about both the property and the residents. Her attention to detail and proactive approach give real peace of mind.

A big thank you to Jill and the Ringley team for their continued hard work over the past three years—it’s very much appreciated.

16 de abril de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Good morning Joe

Thank you for taking the time to leave a five star for Jill. I have passed your feedback onto Jill and the Ringley Team.

Valorada con 5 estrellas sobre 5

Excellent service

Adele Roberts is the property manager of the building where I own a flat. She has been always prompt and helpful in answering my enquiries. Recently, her email on keys to our ‘new door’ was spot-on and anticipated most if not all relevant questions, including payment, arising from the significant event! I do appreciate her ‘forward thinking’ and her ability to cover all points at the outset very much! Well done, Adele.

7 de noviembre de 2025
Opinión espontánea
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Respuesta de The Ringley Group

Thank you for taking the time to leave a five star review for Adele based on the service which she has provided you and your fellow residents as your appointed Relationship Manager.

Valorada con 5 estrellas sobre 5

Thank you to the Concierge Team and Ringley Group

Thank you to the Concierge Team's professional service.
Marcus and the Concierge staff are always there to support the residents.
Also, the management staff of Ringley Group have done a wonderful job of helping the village.
Thank you!

10 de diciembre de 2025
Opinión espontánea
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Respuesta de The Ringley Group

Thank you for leaving a five star review for the onsite team at GMV and for the Ringley team.

Valorada con 1 estrellas sobre 5

Shocking company

Shocking company. Unfortunately we are managed by this company. Regularly are lift breaks, they haven’t done anything either about our security in the building. They now are increasing the service charge by 8.5 percent and now are not getting the windows cleaned. I honestly don’t know what this company does but they can’t seem to manage buildings properly and it’s a complete scam as they do no work. Avoid at all costs. We would love to be managed by someone else but we don’t have the luxury to change

9 de abril de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Good afternoon

I am sorry to hear that you are unhappy with the service being provided. I have sent an email to your appointed Relationship Manager, and copied you in, so they can provide a detailed response as to why the service charge budget has increased and an update with regards to the window cleaning.

Valorada con 5 estrellas sobre 5

Thank you Desiree!

Desiree has been an outstanding relationship manager representing The Ringley Group as our managing agent. From the moment Desiree was appointed to our block, she has proven herself to be extremely organised, personable, proactive, and knowledgeable. She has always gone above and beyond and made a meaningful difference to our block. I cannot recommend her highly enough.

31 de marzo de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Thank you for leaving such a great five star review for Desiree and the positive impact she has had since being appointed to manage your building.

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, particularly Adele Roberts, our building manager, who always responded to queries quickly and efficiently. Nothing was too much trouble.

26 de marzo de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Thank you for taking the time to leave Adele a five star review. It is great to read your feedback for her.

Valorada con 5 estrellas sobre 5

Excellent ServiceThis is a review relating to a Mr…

This is a review relating to a Mr Joseph O'brien,a member of the Concierge team at Prospect Place,Ferry Court,Cardiff.
I wish to point out and thank Joe for his continuous hard work,friendly manner and professionalism;
He deals with matters straight away and most effectively.
He is a credit to the Company.
Thankyou Joe.
Thankyou

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They seemed all right for a while but…

They seemed all right for a while but we are a small building and they've completely neglected us at the time we needed them most!!! Really one star is too many!

4 de marzo de 2026
Opinión espontánea
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Respuesta de The Ringley Group

We appreciate your frustration on this and can confirm that monthly meetings commence with the landlords agent, responsible for the 'building' Service Charge and despite consistent promises, the budget has still not been provided. It is not possible to 'argue' costs for this coming year until such time as we receive the costs to argue.

With regard to historic invoices, a Section 22 request was submitted last year, and then re-submitted when no response was received. The documentation was finally provided a few weeks ago and it does take time to go through the amount of information provided alongside historic analysis.

The development is a unusual block in that residential and commercial are not clear cut split and therefore the 'argument' to be had is more complex. A substantial amount of arrears has been negotiated off your Service Charges as of 2025 and we will continue to work on this with your board.

Valorada con 1 estrellas sobre 5

Useless

Have a flat where they are the Managing Agents and we all need help to bring the owners in to line with unsubstantiated service charges and to date they have been worse than useless.

5 de marzo de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Good afternoon

We appreciate your frustration on this and can confirm that monthly meetings commence with the landlords agent, responsible for the 'building' Service Charge and despite consistent promises, the budget has still not been provided. It is not possible to 'argue' costs for this coming year until such time as we receive the costs to argue.

With regard to historic invoices, a Section 22 request was submitted last year, and then re-submitted when no response was received. The documentation was finally provided a few weeks ago and it does take time to go through the amount of information provided alongside historic analysis.

The development is a unusual block in that residential and commercial are not clear cut split and therefore the 'argument' to be had is more complex. A substantial amount of arrears has been negotiated off your Service Charges as of 2025 and we will continue to work on this with your board.

Valorada con 5 estrellas sobre 5

Exceptional Worker!

Shout out to Chris! He's such a legend and is always on top of everything when it comes to customer satisfaction. He's the type of guy that we need more of in our world, and he never fails to brighten my mood with each concierge encounter at the AFC Wimbledon Flat Development.

1 de marzo de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Great to read your five star review for Chris, thank you

Valorada con 5 estrellas sobre 5

Good response times

Good response times. Quite happy with the way they are managing our building.

26 de febrero de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Thank you for leaving your Relationship Manager a five star review

Valorada con 5 estrellas sobre 5

Shoutout to Chris

Shoutout to Chris, he is an amazing guy!! He’s very down to earth and always willing to help, no matter how big or small the issue may be. He’s very genuine and will always put a smile on your face!

Thank you Chris!!

19 de febrero de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Thank you for taking the time to leave Chris a five star review, it is great to read your feedback for him

Valorada con 1 estrellas sobre 5

4.2 is an incredibly high rating for such poor service

They do not reply to emails, they take no urgency in engagement, they have no duty of care to their leaseholders. So far in the building of 75+ flats, no one is seeing any written responses to time sensitive queries.

Their fees are very high for a service that is even worse than the previous managing agency.

13 de febrero de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Good afternoon

Apologies for the delay in response, please could you contact quality@ringley.co.uk with more information with regards to your 1 star review so we can look into outstanding matters for you.

Valorada con 5 estrellas sobre 5

Excellent Relationship Manager

Have property in Station Quarter, Corby, and would like to say how happy and grateful i am to have Adele as my Relationship Manager. Always quick to respond, helpful and cheery.

6 de febrero de 2026
Opinión espontánea
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Respuesta de The Ringley Group

Thank you for taking the time to leave a five star review for Adele, it is great to read your feedback

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