UPDATED 04.07 RECEIVED DAMAGED PRODUCT. NO RESPONSE FROM THE COMPANY TO MY REQUEST FOR REPLACEMENT. STOPPING PAYMENT DUE TO DAMAGE AND NO RESPONSE. UPDATED 03.31 Recd phone message 03.30, after leavi... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I had ordered a lamp from this company. Then I started looking for reviews. They weren't good. I was concerned that I wouldn't get my order after reading them. I emailed them and got an immediate re... Ver más
La empresa ha respondido
i’M SO IMPRESSED WITH THESE SOY WAX DOUGH BOWL CANDLES! tHE ECO-FRIENDEDIENTS AND WOODEN BOWLS MAKE THEM FEEL BOTH NATURAL AND LUXURIOUS. mINE BURNS EVENLY AND SMELLS AMAZING — IT’S NOW MY GO-TO HOME... Ver más
La empresa ha respondido
River Chic Designs has become my go-to for unique home improvements. The dough bowl candle was larger than expected and smells divine. Their products elevate any room instantly.
Información sobre la empresa
Información de contacto
Estados Unidos
- customersupport@riverchicdesigns.com
- riverchicdesigns.com
4,2
Muy bueno
65 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Order product
Update to my original review
Took 3.5 weeks to get a response after ordering. Final received delivery notification after calling and emailing and reported fraud. I updated from a one star to a three since I did receive order
Customer service never emailed me back or called back after several attempts. Customer service terrible. Item received was a 2 out 5 - not the same material as picture- will not be reorder from this website.
23 de octubre de 2024
Opinión espontánea
I ordered a wax warmer and the light…
I wanted to write a follow-up to my earlier review. After posting this, it was less than a week that I received my battery and all is well. The only thing I wish that happened was that someone reached out to me personally so I could hear their side. I am satisfied now and I do recommend this company. They have beautiful things. Thank you for completing my order!
I ordered a wax warmer and the light bulb did not come with it. I have tried emailing them back to tell them but I keep getting the email confirmation that I received the package! THAT'S NOT WHAT I NEED!! There is no phone number to call either.
The light bulb I need is very hard to find on the internet so I need their help. This thing is useless to me without it!
Can someone please call me back to remedy this problem??? Order #: 140317
26 de octubre de 2024
Opinión espontánea
Placed order- never rec'd
Placed order. Received an email with confirmation. However, never received a shipping confirmation.
Emailed River Chic and requested a refund. They refunded my account thankfully, but NEVER heard from them at all. Maybe if you live close, just go to their store and check them out. They don't have their online store running it seems.
Update: My order #92243 was made on 8/30/23. I emailed and not response. If you didn't have my order you should have responded to my email with that said, then we wouldn't be here.
12 de agosto de 2023
Opinión espontánea
Respuesta de River Chic Designs
We’ve reviewed our records and do not have any orders or emails under this name. Because of that, we believe this review may have been posted in error or is not from one of our customers.
We take all feedback seriously and always work hard to resolve any genuine issues, but in this case, there’s no record of an order, shipment, or communication associated with this name.
If you believe this is a mistake, please reach out to us directly with your order number or email confirmation, and we’ll be happy to assist.
Their candles are amazing!!!
Their candles are amazing! They are a small family business, which is amazing because I love to shop local/small. The candles are hand made - and the quality definitely shows! They are the best smelling candles I’ve ever owned - B&BW definitely doesn’t compare! Plus, they also have super cute decor, and sell refills for the candles too! Shipping times are a bit backed up due to the virus, but customer service rocks and it is totally worth it for the amazing stuff they have!
22 de junio de 2020
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.