My experience with buying my dream car was 100% excellent. The advisor Alistar went out of his way to make me feel welcomed and went the extra mile to put my anxieties on hold. I didn't want to dr... Ver más
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My experience with buying my dream car was 100% excellent. The advisor Alistar went out of his way to make me feel welcomed and went the extra mile to put my anxieties on hold. I didn't want to dr... Ver más
La empresa ha respondido
Please pop in and see Gary if your after a new car such a lovely bloke , you can tell its a family run business and everyone enjoys their job it reflects on how the staff are with their customers
La empresa ha respondido
I’ve had a company car for 15 years so felt a bit cautious and nervous buying my own. Darren dealt with me and put all of those worries to rest … he walked me through everything which was helpful.... Ver más
La empresa ha respondido
Very easy car buying experience. From the moment we met Gareth, and had a test drive, the whole thing went smoothly. Good interactions with the friendly team, a great price for a great car. Would thor... Ver más
La empresa ha respondido
RIX MOTORS CAR DEALERSHIP IS A FAMILY RUN BUSINESS LOCATED IN WARRINGTON CHESHIRE.ESTABLISHED IN WARRINGTON IN 1996 STARTED BY REG RIX SENIOR THEN FOLLOWED HIS 2 SONS, HENRY AND CHARLES IN 2006.WE STOCK OVER 1000 CARS AT ANY ONE TIME, ALL MAKES AND MODELS AVAILABLE, CONDITION IS THE MAIN FACTOR FOR US AS ALL OUR CARS OUR HAND PICKED.WE HAVE OVER 80% REPEAT CUSTOM AND STRIVE IN LOOKING AFTER OUR VALUED CUSTOMERS.WE OFFER A HOME DELIVERY SERVICE, TAKE ANY CAR OR BIKE IN PART EXCHANGE AND OFFER FINANCE PACKAGES TO SUIT YOUR BUDGET. ALL OUR CARS ARE MOSTLY READY TO DRIVE AWAY THE SAME DAY AND IM SURE IF YOU COME TO OUR DEALERSHIP THAT HAS JUST BEEN FULLY REFURBISHED, YOU WILL NOT BE DISAPPOINTED WITH THE WHOLE EXPERIENCE INCLUDING ALL OUR FRIENDLY STAFF.
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Hawleys Lane, WA2 8JP, Warrington, Reino Unido
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Nikki was amazing so nice 👍 and everything was a breeze signing paper work and il was fast 💨 driving away in my new car !!! Thank you Nikki

Respuesta de Rixmotors
Rix Motors were the upmost professional when it came to helping me buy a car. Even when I had an issue with mine they were extremely supportive.
I then decided to change the new car as I fancied something newer and again they supported me with a great trade in on the original car.
They even remembered me and given how many customers they see that was a nice touch.
When I decide to change again I will only be going to one place.
Shout out to Becky specifically, what a professional.

Respuesta de Rixmotors
From the beginning to the end treated with courtesy and understanding.
The whole process was clearly explained and as pleasurable as part exchanging a car can be.
All the staff I spoke to were very well mannered and patient, especially Henry. Top class.

Respuesta de Rixmotors
Made it so simple from start to finish thank you Darren

Respuesta de Rixmotors
Very professional looked after us very well would highly recommend and thanks to Becky especially going above and beyond to make the deal happen

Respuesta de Rixmotors
Excellent service from beginning phone call to final collection. Becky was as helpful as she coukd be and Mr Rix introduced himself. Coffee provided. Wine presented. Small but very professional dealers and only a small step away from the brand dealerships. Would recommend them unreservedly.

Respuesta de Rixmotors

Respuesta de Rixmotors
The car I purchased was exactly as described & I'm very happy with it & the service provided by this company

Respuesta de Rixmotors
Bought a Vauxhall Insignia from them for a very reasonable price, Jordan was excellent.

Respuesta de Rixmotors
I purchased a BMW X5, E70 , so an older model, from Rix Motor co. Trading as HR Sports and Classics.
Ignoring the slighly surreal scenarion when on our initial telephone conversation the salesperson attempted to sell me a £13000 car with only five months MOT on it, offering a full 12 Month ticket only if is was a 'Deal Breaker' (I indicated that it was), I made an appointment to view the car.
The vehicle was well presented, with exceptionally low mileage for its age and was the exact spec which I'd been looking for for some time. In spite if the price being significantly 'over book', I purchased it.
As is borne out by multiple reviews here and elsewhere, pre- sale service was very good. (Although you might reconsider your choice of complimentary wine).
However there were a few niggles after my cash hit their bank. As soon as payment was made they informed me of a BMW recall on the vehicle (having done my Due Dilligence on the vehicle I knew this but the sales-person clearly didn't think it was worth mentioning prior to that point).
They had booked the car into their local dealership and there was an expectation that I would complete two further four hour round trips to Warrington to have the recall work done there. I declined and had the work done at Stratstone BMW Chesterfield with a complimentary courtesy car and valet both included.
I had to chase Rix to submit the change of ownership with DVLA which took over two weeks after purchase, although there was a smattering of Bank Holidays in there.
Most significantly, within a mere 3 weeks of purchase a pre-existing oil seep had developed, resulting in an accrid smell of burnt oil entering the cabin. I had a quote for the rectifying work from my local BMW specialist for £300 all in, which Rix Motor Co Trading as HR Sports and Classics flatly refused to meet or even offer to meet me half way on a 'Goodwill' basis.
From experience with my own business, if a customer had spent £13000 with my I would have been very focused on reaching a resolution with them over a £300 repair for a fault developing within such a short time of purchase, on the basis that retaining an existing customer is way easier and less expensive than putting effort into acquiring a new one to replace them.
Nevertheless this does rienforce a thread running through a siginificant proportion of revues, notably that once the money's changed hands, then that customer 'focus' becomes somewhat less intense.
Am I pleased with the car? Yes..will I be going back there when my Wife's car needs changing in the Spring? Highly unlikely.
Scott went out of his way to make the buying & collecting of our car such a pleasant experience.

Respuesta de Rixmotors
Josh was very helpful with the purchase of my new car

Respuesta de Rixmotors
Buying a car should be an enjoyable experience and Becky and the rest of the staff at Rix Motors certainly did that and more. From the moment I walked into the showroom until I drove my new car away I had the most amazing service and felt very special. Thank you all so much I am very pleased with my new car.

Respuesta de Rixmotors
Well done to Rix motors .Josh was a pleasure to deal with up front honest , no hard sell and did his upmost best to create a great deal for me .Everything was so easy from start to finish .well done.

Respuesta de Rixmotors
Extremely disappointing experience. Since we purchased a car in May 2025, the car has been back in the garage 5 times in 6 months, and each time we've been left without a vehicle for up to two weeks or more.
We have been without a car for almost 4 weeks over the Christmas period, with no courtesy car offered, or any update whatsoever on the cars progress.
Customer service has been poor throughout, with no communication without constant chasing. There’s no consideration by Rix for the disruption caused by this faulty vehicle and the danger of driving a faulty vehicle on the road.
I have lost all confidence in this dealership and would not recommend them.
Friendly and knowledgeable service. Focus on customer needs and the salesperson, Becky Johnson, negotiated a satisfactory price for my trade in and my purchase

Respuesta de Rixmotors
Very welcoming, very knowledgeable, swift process so easy would definitely recommend.

Respuesta de Rixmotors
Third car bought from Rix Motors and always professional, helpful, pleasant and great to deal with. Definitely use them again when ready for a renewal.

Respuesta de Rixmotors
A really good car dealership to buy from the staff are friendly and not at all pushy would definitely buy from them again

Respuesta de Rixmotors
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