Roberts Crossley Solicitors Opiniones 

555
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very prompt in replying to emails. Very keen to get the sale over the line. Very helpful with any questions. We dealt with Katy, she was very knowledgeable and professional. I would recommend... Ver más

Valorada con 5 estrellas sobre 5

This is the second time I have used Roberts Crossley Solicitors, with Jonathan Davey acting on our behalf. I am pleased with the service received and will use them again.

Valorada con 5 estrellas sobre 5

Katy Hutchinson been amazing with our purchase complection.she always responded and kept us updated.she was easy to reach.we had stress free experience. Highly recommend

Valorada con 5 estrellas sobre 5

This is my second time using Jonathan's service, after a couple of years. He remained as professional and organized as before. I think I would keep using his service and recommending him to others whe... Ver más

Información sobre la empresa

  1. Estudio de abogados
  2. también en la categoría
  3. Abogado especializado en transacciones inmobiliarias

Escrito por la empresa

Our knowledge, experience & focus on client satisfaction makes us not just the leading choice for online conveyancing services in the Macclesfield & East Cheshire area, but across England & Wales.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

555 opiniones

5 estrellas
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2 estrellas
1 estrella

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4,9

Todas las opiniones

(555)

153 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Robert's was a great guide

Robert's was a great guide through the process; which was completed smoothly even though we had to deal with multiple potential buyers.

20 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Super Solicitor

We’ve used Ben twice now to buy and then sell a property. He is very calm and gets the job done. Communications are very good. I would definitely recommend him. Thanks for your support and assistance Ben.

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous service

Fabulous service - this is my 3rd purchase and great service from start to finish as always. Big thanks to Ben who has been great to deal with - always friendly and helpful, and nothing is ever too much trouble…. Would not use any one else and look forward to future dealings with Ben and team :) Thanks again

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ben at roberts solicitors is great

Ben at roberts solicitors is great! Helped me on many occassions and very knowledgable, prompt, efficient and reliable. He has helped and calmed me a lot and been great on many tough occassions over the years I have used him. Always Brilliant Ben Thomas has great people skills and is a pleasure to work with. Recommend very highly.

14 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend Roberts Crossley Solicitors and John Roberts

I recently used Roberts Crossley Solicitors for the purchase of a flat I bought at auction, and I couldn’t be happier with the service I received.

A special thank you to John Roberts, Senior Conveyancing Manager, who handled everything with exceptional professionalism and efficiency. Buying at auction comes with tight deadlines and a lot of pressure, but John made the whole process run smoothly and stress-free. He was always quick to respond, kept me updated at every stage, and ensured all the legal work was completed well within the short timeframe.

I was really impressed by his attention to detail, clear communication, and the way he anticipated potential issues before they became problems. Thanks to John and the team, the transaction went through without a hitch.

I would highly recommend Roberts Crossley Solicitors—especially John Roberts—to anyone looking for a reliable, knowledgeable, and efficient conveyancing service.

7 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Outstanding

Lily has been incredibly helpful and professional throughout this process. Her communication has been prompt and highly proactive. Thank you; I couldn't have asked for more. Highly recommended.

6 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Good communication

Ben communicated with us well and promptly throughout the whole experience. I would recommend using this company.

5 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service!

Used this solicitors due to different recommendations from friends and they did not let us down! Excellent service from Ben Thomas, friendly, always available and took time to answer all of our questions.

Our first time house move went through quickly and with minimal stress thanks to Ben and his work. These solicitors were also the most cost efficient quotes we received.

Thanks,
Caitlin

3 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Online Conveyancing is not for me

The conveyancer who dealt with my sale was efficient, and did her best within the confines of the company's business model.
The sale of my freehold , mortgage-free , house took nearly six months to complete. Both the buyer and the seller chose to use online companies , and we both wish we hadn't. The conveyancing teams had been trained to use email as their primary, if not only, form of communication. Email is a reliable tool for exchanging information, but pretty unhelpful as a medium for problem resolution. A number of problem issues arose during the sale process, and resolution by email was unreliable and very time consuming throughout.
Another issue was the company's inability to adjust practice to assist an elderly client with very limited IT skills. I had not been trained to forward and attach documents , and this also contributed to delays.
Also there was little attempt to explain the process terminology. I assumed that I had to respond promptly to the buyer's "enquiries",which I interpreted as requests for information in answer to questions. When I received the same "enquiries" again and again , I began to realise that these were not "enquiries" but "demands"------i.e --- if you do not find a way of producing these documents, we cannot allow our client to buy your house !!!
If this had been explained to me, the process would have been quicker and smoother. e.g I had to lodge formal complaints against the Council , who had omitted to issue a buildings regulation certificate for my conservatory. I could have done this six weeks earlier if so advised.
Roberts Crossley have a business model, which could be improved a) by training staff to use telephone communication to aid problem resolution b) by explaining to clients the process terminology clearly and helpfully ,and c) by proactively modifying their practices to assist elderly people without IT skills.
As a person of almost 80, I think I should have chosen a local firm of solicitors to handle my sale , even if this would have been a little more expensive.

21 de octubre de 2025
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Respuesta de Roberts Crossley Solicitors

Thank you for your feedback; we appreciate many aspects of online conveyancing may not suit everyone. We encourage clients to ask for further clarity when unsure or to leave a voicemail if unable to reach their conveyancer on the first try; we will always call back within 24 hours.

Valorada con 5 estrellas sobre 5

Exemplary service !

A certain recommendation for RCS, this is the second home they’ve helped me with now and their help and guidance throughout has been exemplary. Property transactions are rarely smooth unfortunately but Lily who managed my case made what could have been a stressful journey feel well managed and in competent hands. Communication was alway clear and timely, and Lily was very patient in answering all my extra questions and emails. Lily’s professionalism and attention to detail gave me the confidence and piece of mind I needed. Highly recommend RCS services for a great service.

8 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is the second time that we have…

This is the second time that we have used Roberts Crossley Solicitors and Will Mellor in particular, the service provided was again absolutely superb from start to finish, our sincere thanks to Will and the team at Roberts Crossley Solicitors for the successful conclusion, Steve and Kath,

8 de octubre de 2025
Opinión espontánea

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