Robinsons Relocation Opiniones 

Excellent service. Punctual, friendly and an all round stress free experience. Good value, have already recommended to others

Brilliant experience from move manager to the guys on the day. We had to move at very short notice and Robinsons were very flexible in acommodating us. The team were friendly and considerate and did a good job. We will certainly look to use them for our next move.

Robinsons relocations were great from getting the quote to moving everything into our new home. The staff were always polite and helpful. The crew on move day were amazing and worked so hard. We would definitely recommend

Many thanks again to everyone at Robinsons who we’ve come into contact with. All of them have been great to deal with and have all gone that “extra mile” to make us feel happy and secure about the move.

We found this when we used Robinsons to move out to France and doubly so when they moved us back.

Also I must add an extra personal thank you to Lara in Basingstoke. Moving can be a very stressful experience and not once did I come off of a call with her without a smile on my face.

We found the whole moving experience stress-free. The guys were cheerful, helpful and patient. We would highly recommend Robinsons to anyone.

The team were professional and absolutely amazing. I would definitely use this company again. Great team, worked very hard throughout.

Professional from start to finish. Highly recommend.

Fantastic service very professional would highly recommend

Guys were prompt and friendly but a bit too casual at times. I also didn't appreciate a phone call from the office saying that we were about to start being charged additional fees if we couldn't get hold of the keys to the new property within 5 minutes.

What a team. Nothing was too much trouble. Went well.

Great efficient service!

Really helpful team worked really hard to get the move completed to time schedule.

From their first visit to assess the job and quote, to the office staff, to the men who did the removal; all friendly and all professional.
We found them by personal recommendation and would certainly recommend them to friends.

Robinsons and the team were professional, diligent, attentive and super polite throughout. Like in most moves we had some unexpected issues along the way which they coped with brilliantly. And all in Covid times which makes everything harder...thoroughly recommend

Hardworking and flexible. Friendly bunch of people. Highly recommended.
Thanks a lot guys.

Robinsons provided a competitive quote (via Zoom due to the pandemic) and were able to offer a convenient date. The vehicle arrived promptly on the day and the three operatives were polite and extremely efficient; even managing to deal with the 120 kg treadmill. The unloading at the destination was even quicker and everything arrived safely in the locations we requested. We couldn't fault any aspect of the service from beginning to end.

Excellent service, very attentive and helpful from the start of the process through to the end. Highly recommended.

I cannot recommend these guys enough. They were brilliant, professional, hard working. They had us moved out of our house by 11am and into the new one by 2.30pm. A great team who made us actually enjoy our move day.

Robinson was recommended to me by the university that hired me. They listed them as their "preferred vendor" for international relocation. My new work was paying, so I went with them even though the company is considerably more expensive than others. I wanted the peace of mind and the good reviews here led me to believe this would ensure a smoother transition from Montreal to London.

Unfortunately, I did not have a good experience with them. I booked door to door, full packing service, and generous insurance cover. Robinson quoted me a maximum of two months to deliver my effects, but it did take them three months in reality and the communication throughout, with Debbie and other sub-contractors, was poor. I had to follow up all the time on different steps and could not receive answers or predictions on when my things would arrive. This led to me living in an empty apartment without furniture for two weeks, while having to work from home under pandemic conditions.

When my furniture finally did arrive, one vintage armchair was damaged and the legs of my vintage couch were missing; they had not been packed or got lost in transit. I notified Robinson 6 days after the delivery about the damage and loss - right after I had unpacked everything carefully, hoping to find the missing legs. I filed an official insurance claim with pictures etc in January.

Two months later, I have yet to hear from the insurance or from Robinson regarding this claim. The unusable couch has been blocking my living room (and everyday life) since then but I am required to keep it around as evidence of the damage. This is beyond frustrating and I have been emailing Ian on a weekly basis to receive an update, or anything really. I am being either ignored or told that he is chasing the insurance company.

In sum, I have moved on October 1st 2020 and at the end of March 2021 I am still dealing with the fallout from this poor relocation service. I cannot in good faith recommend this company to anyone.