Ronseal Opiniones 787

TrustScore: 2 sobre 5

1,9

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I recently purchased Ronseal midnight blue fence paint, and after three coats it’s still nowhere near midnight blue but a dark teal, so very disappointed as we had brought 18 litres. Their customer... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Bought two cans of the same paint, from two different shops, yet the shade was different. Contacted customer service team, who incorrectly suggested I hadn’t stirred the cans enough. Paint was extre... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ronseal one coat forest green,not sure how this company is getting away with selling water to the public as paint,the worse paint I've ever used,one coat ? More like 3 still looks patchy,will be surpr... Ver más

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Valorada con 5 estrellas sobre 5

I bought a Ronseal Fence Sprayer two years ago. It was very easy to use. Towards the end of the first use, the end nozzle seemed to clog and stopped spraying, sending the fence covering out in... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de pinturas

Sobre Ronseal

Escrito por la empresa

Let's be honest. Most people don't enjoy DIY tasks. One job can turn into many. Fear not. The team at Ronseal are here to tell you exactly what you need to know to get the job done. As painlessly and as quickly as possible. And, the performance of our products mean it’ll be a while before you have to do the job again. That’s because, with Ronseal, you can be assured that our products perform exactly how we say they will. We keep our instructions and product descriptions as clear and straight-forward as possible. That way you know what you’re getting. And can be sure you choose the right tools for the job. That’s why Ronseal – Does Exactly What It Says On The Tin.

Help & Support (UK)
Opening hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm

Get the job done right, first time!

Our product range covers:

Garden Woodcare
Protecting your decking, fences, sheds and garden furniture – and keeping them looking good for longer.

Home Woodcare
Taking care of the wood inside the home, such as tables, floors and doors. Paint to give your kitchen tiles a make-over, your floor a refresh and prep to cover wood knots before you get started on your emulsion. Wall & wood fillers and products that make sure you get a good finish to your project.

We spend a lot of time developing our range of products. And listening to what you have to say helps us do this. We always encourage feedback. That way our Research & Development labs can make sure we’re using our latest technology to the best effect – making products that will get your DIY job done.

Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

787 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Quick service

Quick service, clear response to my query

15 de abril de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi,

Thank you for leaving this fantastic review.

Valorada con 1 estrellas sobre 5

5 year fence paint has come off after 1 year. Ridiculous excuse given by Ronseal

5 year fence paint has come off after only 1 year. The excuse...I didn't sand down the panels first!! Ridiculous excuse. How many people are going to do that. It's not made clear that is necessary on the tin. Certainly doesn't do what it says on the tin. Better to buy cheaper products from a different company. Don't believe the comments they made. No one contacted me. They have no intention of contacting anyone with legitimate complaints. Whoever thought of their excuse must be laughing their head off how farcical it is as well as the fact you can't do a thing about it. I will never buy any Ronseal products again.

14 de abril de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Andrew,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service manager will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

Bought a ronseal paint sprayer

Bought a ronseal paint sprayer. This is the biggest pile of scrap I've ever purchased. It sprays paint for about 10 seconds and blocks. This product is unfit for purpose and should be taken off the market.

14 de abril de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Susan,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

If I could give no stars I would

If I could give no stars I would. To suggest a product has failed as we should have sanded the fence first is appalling. No where does it say to sand the fence panels before use. We would never have chosen to use it had we realised they would try and get out of the 5 year guarantee by coming up with excuses to blame us for the product failing.

14 de abril de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer services manager will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 4 estrellas sobre 5

Good result

Good result and customer care..lacking certain application details on the pot though

13 de abril de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Evan,

Thank you for taking the time to leave this great review.

Your feedback will be passed on.

Valorada con 5 estrellas sobre 5

Prompt, clear answer

Prompt, clear answer.
Wish everyone was like this.
Thanks

10 de abril de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Steve,

Thank you for leaving this fantastic review!

We look forward to being of assistance again in any future projects you may be undertaking.

Valorada con 1 estrellas sobre 5

I used Ronseal Interior Varnish satin…

I used Ronseal Interior Varnish satin clear on hardwood internal doors and stair balustrades. What it does not say on the tin is that it should never be used on a wood surface that may be frequently touched by a human hand. My experience is that the natural oils in the hand are transferred to the water based varnish and over time it becomes darkened and sticky to the touch. It cannot be cleaned and is the source of much ongoing angst. Why do the company not point to this shortcoming in the advertising and on the tin. The areas around door furniture and staircase handrails in particular are a no go area. If you want to incur the cost and inconvenience of stripping and retreating your hardwood handrails with a more suitable oil or varnish after only one to two years, then this is a fine product, if not avoid it.

10 de abril de 2025
Opinión espontánea
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Respuesta de Ronseal

Hi Brian,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our varnish. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

Buy a different brand

I purchased a tub of Ronseal Sage fence paint which when painted on came out blue! I sent photographic evidence to Ronseal who tell me that the colour is not blue it is sage green and that it is supposed to look like it does! Definition of sage is : Sage green is a muted, grey-green hue resembling dried sage leaves! What I got was duck egg blue, quite a contrast! But I am wrong they are right! I say don’t bother with Ronseal but another brand!! Maybe I shall quote the Sale of Goods Act to them: Under the Sale of Goods Act 1979 (and the current Consumer Rights Act 2015 for post-Sept 2015 purchases), paint must be of satisfactory quality, fit for purpose, and match its description. This means paint must not be defective, must adhere properly when applied correctly, and match the specified colour.

5 de abril de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi,

We are so sorry to hear you are not satisfied with the quality of our Fencelife, We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service manager will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

Ronseal one coat starting peeling after…

Ronseal one coat starting peeling after one coat one some of the drawers
Very dussspointed dont recommend at all

6 de abril de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Yasmin,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of one of our proucts, We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

I used Ronseal Diamond Floor Varnish…

I used Ronseal Diamond Floor Varnish (Antique Pine- Matt) to varnish a floor of pine boards for a customer whose dining room I was renovating. I, along with a helper, sanded the floor thoroughly with hired machinery, the kit that professionals use). We left the floor raw and flat, waiting for a glorious coat of liquid gold to enhance its beauty and protect it for years to come. Tow coats of Ronseal later and the result was ghastly. Brush strokes and overlaps were clearly evident and the colour resembled no timber you’ve ever seen in your life- or would want to see. It looked like the job had been done by 6 year olds. Naturally, the customer was not happy. I re-did the entire floor, all at my expense. I then used Osmo Oil and it came up beautifully. Therefore I think that it Ronseal should change the catergory of the product from Varnish to Tarnish. Whilst at it they could change their catchline from “Does exactly what it says on the tin” to “You get what you pay for”.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Sam,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our Diamond Hard Floor Varnish. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

Ronseal "Ultimate Protection" Decking Stain – Peeling and zero protection

☆☆☆
I am extremely disappointed with Ronseal Ultimate Protection Decking Stain in Dark Oak. I purchased 6 tins for £157.78 and applied them correctly in June 2025, following every preparation step.
Less than a year later, the "Ultimate Protection" has virtually all peeled off, leaving my decking in a complete mess. For a premium product marketed as their most durable option, this performance is a total failure.
The retailer has only offered a 20% refund, which is insulting given the cost of the product and the immense time and effort I spent applying it. I am now facing the back-breaking task of stripping this flakey finish before I can start again with a different brand.
I have full proof of purchase and photographic evidence of this failure. Avoid this product—it does not live up to its name or its price tag.
Date of experience

25 de junio de 2025
Opinión espontánea
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Respuesta de Ronseal

Hi Susan,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our Decking Stain. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

Absolute crap sprayed a thin stream all…

Absolute crap sprayed a thin stream all over my levis n boot and drive total dog shit product.does what it says on the tin not disgusting poor product I want my money back rip off merchants

24 de marzo de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Darren,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our sprayer. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

Absolutely awful

Absolutely awful fence paint sprayer!
I manage about 1/5 of the fence panel before it stopped working. It is horrendous to clean out also. Complete waste of money!!

22 de marzo de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Kate,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our sprayer. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

Ronseal Precision Fence sprayer

I bought a Ronseal Precision Fence Sprayer last week and found that the spray was not uniform coming out of the nozzle, and sprayed two strong streams one on other side of the 30° spray fan, with very little coverage between the two.

I took the sprayer back to my supplier here in Cork, Ireland, and was that a question,they immediately offered to replace it.

The replacement sprayer was very slightly better than the first one but still made it impossible to get even coverage.

I would respectfully suggest that Ronseal need to redesign the nozzle,and replace them with ones that do a proper job.

The other thing which was really annoying, is that you can’t actually pour paint into the tank as in the photograph,because the opening is too narrow, and you have to use a funnel to avoid getting paint everywhere.

A final complaint is that the 2-position spray settings knob seemed to have no effect whatsoever.

Having said all that, the sprayer IS almost perfect; when it's good, it's very very good. Ronseal should also send "Tips" with the product, such as warning people only to use FRESH Ronseal product in the machine.

Another is to stress the need to clean the machine THOROUGHLY after use, and to leave a litre of water in it during storage, to eliminate the possibility of any paint product drying out inside it.

Finally, I'd advise Ronseal to include a spare nozzle, filter and washer with each sprayer. For £0.10 it would be a smart move, IMHO.

Ronseal have now replied, asking for unspecified further information about the review.

The only further thing that springs to mind is they don't really tell you how much to pump the thing up. Should you pump until the safety pressure release valve starts to hiss?

I just pumped mine up until the spray was "about right"; too much pressure, and you get a fine mist which goes everywhere except where it is supposed to; too little pressure, and the spray loses width. To keep the spray constant, I found it was best to spray 1 - 2 square yards of the job, then stop and pump about 8 - 10 times.

21 de marzo de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Jim,

Thank you for taking the time to leave this review.

We really appreciate you feedback.

Our customer services team will reach out shortly to see if theres anything we can help you with to get this resolved for you.

Valorada con 1 estrellas sobre 5

Having purchased Ronseal fence sprayer…

Having purchased Ronseal fence sprayer (@£28) & 2 tbs of ronseal fence spray (@£40) I find myself bemused that the filter on the end of the sprayer keeps blocking despite watering it down (recomended) have tried everything I can to resolve this problem to no avail, perhaps it's just a bad design ?? Would appreciate a response from the company ???

19 de marzo de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Millie,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our sprayer. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 5 estrellas sobre 5

This incredible brand works!!!

It’s magic in a can!
Since 2024 I have meant to praise Ronseal for their one coat white paint (for mold and dampness) that eradicated the sudden unexplained appearance of wet walls. Drip marks were actually visible.

It cost nearly USD $500 to import 3 quart size cans but only 2 were used for a 14ft wide x 10ft tall blank wall.
It’s now 2 years later without further issues.

This year we pulled the spare can out to treat another area affected by water penetration due to an exterior crack. We must do the repairs before reviewing the 2nd situation but based on The 1st use I highly recommend this product that does what it says!

12 de marzo de 2026
Opinión espontánea
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Respuesta de Ronseal

HI,

Thank you so much for taking the time to write such a wonderful review!.

We're delighted to hear you've had such a positive experience with the application of our paint

Valorada con 1 estrellas sobre 5

Ronseal precision finish…

Brought a Ronseal precision finish paint fence sprayer
This piece of kit is totalling unfit for purpose. I followed the instructions to the letter and after painting 1 panel the sprayer blocked continuously after just a couple of seconds.
I resorted to painting the panels by hand using Ronseal’s spray paint. A very expensive way of doing the job.
I would not recommend this product to anyone else.

10 de marzo de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Paul,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our sprayer. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Valorada con 1 estrellas sobre 5

Further to my last review of Jan 14th…

Further to my last review of Jan 14th and before . I finally , after applying primer and undercoat , managed to apply a reasonable top coat of your ONE coat tile paint and thought I had cracked it . Fear not , it is now flaking off in places. I DESPAIR!

23 de febrero de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Geoffrey,

Thank you for taking the time to make us aware of this.

Our customer services manager will be in contact soon to resolve this.

Valorada con 1 estrellas sobre 5

Avoid using ronseal

We bought their 5 year fence paint in warm stone , it took 5 coverings before it looked complete, then faded and washed off in less than 10 months, we contacted Ronseal who fobbed us off and insulted us by offering 2 free tins , I would strongly avoid using and stick to a better branded fence covering

20 de febrero de 2026
Opinión espontánea
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Respuesta de Ronseal

Hi Andrew,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We would really like to assist in getting this resolved for you and have requested further information so our customer service manager can reach out to you personally to investigate further.

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