Ronseal Opiniones 789

Have used Ronseal Decking paint (Willow) for the last 5 years or so on Decking, Shed, Summerhouse etc due to how well it covered irrespective of the condition of the wood. It only ever needed one coat and one pot would go a long way !
However, have recently bought 3 tins of the supposed same product from 3 different suppliers and all of them have been useless, the paint is little thicker than water and does not even cover previously painted surfaces and has no effect at all on bare wood. I have tried all manner of stirring and mixing methods in an attempt to thicken the paint with no success at all. Initially I assumed I had purchased a faulty tin hence buying 2 more from different sources, but the paint quality from each of 3 tins were equally inadequate and unusable. These tins are not cheap but I don't mind paying a premium for a good product .. this one used to be, but unfortunately most certainly isn't anymore !

Had new decking laid last October and finalised in December. My Chippy Used Ronseal Decking Stain as per instructions including outside temperature and spent 2 days giving it 3 coats.

In less than 6 weeks the Ronseal Stain has peeled ??? contacted Ronseal, gave them all the details of the Stain, Pictures, Dates etc and have since heard nothing despite 3 original emails day 1 in response to Ronseal's 2 emails with info required, then 2 further email asking how they intend to remedy the situation both have been met with a resounding Silence.

I can see a MCOL being submitted for the costs of the original work and further claims to rectify the issues if Ronseal has not even got the courtesy to respond

I have had the same issue with Ronseal Diamond Floor as others have had. Spent lots of money sanding the floor. Applied three coats of Ronseal Hard Floor as per instructions (including drying time etc) and 6 months later the varnish is significantly coming off. Expensive product that is useless and that will now cost extra money to remove. Before Ronseal customer services reach out with comments to resolve I have tried this and was constantly ignored!!! Useless product but equally useless and unreliable company. Avoid at all costs!!

Bought £20 tin of Ronseal metal paint to paint
Outside table & chairs.
Did everything what the instructions said on the tin.
I can scrape my finger nail on the metal painted.
It just comes off in flakes ( not bonded to alliminium )
I contacted Ronseal over 4 weeks with numerous emails.They came up with numerous excuses but not an answer.I gave up contacting them in the end they would not admit a problem.(It does not do what it says on the tin?)

Ronsea floorpaint dried patchy - different shades of grey even after thorough stirring. I used it on timberfloorboards and on some mdf steps - equally patchy results. In the end I bought some floorpaint from B&Q and got a much better even result. Little Greene floorpaint is also good. I will never use Ronseal again - it has cost me a lot of time and effort to correct the poor result.

I bought one coat fence life in June and I painted my fence. The paint is gone off the fence already. Im going to return what's left of this absolutely rubbish product for a full refund. A complete and total waste of days of my time painting a 3/4 acre of fencing around a field.

After many years of using Ronseal wood stains and polyurethane varnishes (1980s, early 90s) always with great results, I thought I would try their paint, but it came as a big disappointment to find that the "knot block wood primer and undercoat" definitely does NOT do what it says on the tin.
After 3 coats on redwood architraving, the knots were still visible, and I ended up undercoating with some oil based paint before finishing.
HOWEVER, what came as an even bigger disappointment was Ronseal's response. I lost so much time with this I felt that I should write to Ronseal, explain the problem, offer to return the remaining 1/2 tin and in return get a refund or replacement, as it must be faulty.
(having since read B&Qs large number of 1*reviews on this product, it can clearly be of poor quality).
Ronseal, in fairness did respond, but weren't interested in helping unless I could produce photographic evidence of the problem, which, as job was complete at this time, I couldn't do.
So the upshot is that they have lost another customer, and have sent out the message that their reputation isn't worth the price of a 750ml tin of paint.
*EDIT*.....
They did respond to this review, however, and I received a refund.

Ronseal wood filler, bought from Edinburgh B+Q. The consistency of the product meant it was impossible to squeeze out the plastic tube it came in and tube had to be cut open to use the small amount I needed rendering the rest useless. Nine pounds fifty wasted! Will never use Ronseal again. Didn’t do what it said on the tin! Or plastic tube in this case.

Bought anti condensation paint Matt white for kitchen ceiling, was an absolute disaster. As soon as I rolled it onto the ceiling it clumped up, tried different rollers but still clumpy. Ruined the ceiling. Caused so much distress. Wasted my time and energy. Have never experienced anything like it in my entire life.so disappointment.

Bought one coat paint black pepper not one coat at all decided to paint my interior doors 2 coats it took once it’s dry if you catch the doors with your nail the paint chips off I have to touch the doors up all the time Ronseal have not been in touch after many emails and messaging.

Ronseal Fence paint is so full of sand and other contaminants it blocks the sprayer after a few seconds. Tried to contact 'customer service' but emails ignored

EDIT.....
After 'Ronseal' reached out to me all I can say is they're scrapping the barrel in the customer service to their clients. No, I won't waste anymore of my time stripping down the pump, photographing the issues, copying the batch numbers, receipts and god knows what other snippets of information you've requested! You only have to look at all the same issues within the reviews on here to know that your products don't work!

Ronseal Garden Paint is the worst product I've ever used in fifty years of painting. It has the opacity of a shower of drizzle and if you try to apply it a bit thicker it runs and runs. Absolutely useless and infuriating product.

Bought One Coat Everywhere and I picked Charcoal Grey Matt paint for my living room one wall and I was very disappointed with the brand as I never bought Ronseal paint before it’s the first time and I had to repaint 3 times to stop the patch in most corners and still coming back white patch as my wall is brand new and plastering and my other three walls are Dulux paint have no issues apart of that Ronseal paint! I have got few photos of this issue to prove it but unfortunately here doesn’t have one to show the photos

Ronseal Weatherproof Wood Paint Batch 43E10:24 Royal Blue. This paint is not fit for purpose. Multiple coats ( 4 applied )over primer undercoat to fine smooth wood ( Richard Burbridge Louvre Door) and yes following manufacturer's printed instructions, still grinning through. Its not far off a translucent pigmented wash. Awful paint to apply.
Customer ( so stupid I am guessing a bot) services after exchanges blamed me.!!! I have been painting for over 50 years and can claim a little knowledge and experience. Told me to strip back to wood and start again.

Carly Bot says

“As explained we would recommend that the wood is stripped back to bare wood and the paint is applied directly to the wood.

The product is not at fault here, it is due to the primer that has been put on underneath the paint.

Best Wishes,
Carly.
Ronseal Consumer Services “

The instructions on the tin do not say only for use on bare wood. In fact they specifically refer to application to existing painted surfaces!

No I can’t have a refund sanctioned by Ronseal.

Ronseal should check negative B & Q and Amazon Reviews of the same paint.

That's me and Ronseal Products finished with.

“It’s our mission to show the world that anybody can do DIY.” Perhaps not with certain of their products?

I bought the tin recently from a Builders Merchant. When I went to stir it there was a thick layer of almost solid polyurethane at the bottom of the tin. I gave it a thorough mix with a clean stirrer but there were still lumps suspended in the varnish. Its going back to the shop. I found some old leftover Wickes varnish in the shed. Years old but it was better than the Ronseal.

Colour on the pot and on web of multiple suppliers was vastly different. Who wants a white decking.

It’s ridiculous that in this day and age it’s not possible to represent the colour correctly for paint, I know individual monitors can be set up to show colours differently but what shows as a reasonably dark taupe/stone colour should not come out almost white. That’s complete misrepresentation. The colour on the pot was a bit lighter than on the web but it looked a beige colour but also nothing like it came out.

I would describe the colour as snow it’s not brilliant white but it looks like snow.

I also think it’s insane to create a colour for outside decking like that. A complete waste of £92. I know it’s a small amount of money to them and they don’t give a #### but I expect from reading reviews most customers are at least surprised by the colour they get if not annoyed.

The cop out that printed or website colours aren’t representative is just not good enough.

Real trades man don't use this over priced cancer ridden rubbish , spend more money on marketing to sell rubbish to the masses. Tried several of their products now , and they all were awful. Your much better with the alternative that are usually cheaper . More expensive don't mean it's better ! It's just crap.

Bought the Ronseal Diamond Hard Floor Varnish Clear Satin in B&Q for the softwood stairs rework. These were completely stripped to bare wood, stained and varnished as per instructions on the tin. I have applied 3 coats and month later, I can easily make an indentation to wood just with my nails without any effort. Reading advice whenever I can and reviews for this product I understand what is going on. It took me weeks to prepare the stairs to this point omitting the fact how expensive this stuff is. All I can say, I feel betrayed as customer by this false advertise. Damage is done. NEVER AGAIN RONSEAL!!!

Bought this product turned the floor green! Emailed ronseal as other customers had had the same problem! Sent 6 emails ! No reply! Awful product ! Dreadful customer service ! Steer clear the additional information is that Ive sent 6 emails from 21/28October ! Telephoned customer services twice to no avail! This company is not bothered and dosent even have the courtesy to reply just a waste of time! Customer services just put the phone down on me when I asked for a manager to speak to

Painted front and rear door steps prepared and cleaned surfaces,gave a couple of ronseal floor paint,started to lift within a week