My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Allet Liberty 30 lawnmower Quick and easy to order and competitively priced too. The delivery service was first class delivering the mower on at the time when stated in email correspondence. I've... Ver más
I have to say that the X450 (Alfred - Batman’s butler) is all it was rumored to be. It really is plug and play meaning the auto mapping function is well thought out with no need to adjust anything on... Ver más
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de podadoras de césped
- Vivero
- Tienda de insumos para paisajismo
- Servicio de reparación de podadoras de césped
- Servicio de reparación de maquinaria
- Tienda de máquinas
Escrito por la empresa
We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.
Información de contacto
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Reino Unido
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
4,9
Excelente
820 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good customer service
Good to be able to speak to someone on the phone before making a purchase. Once placed, the order was delivered very quickly.
19 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, John.
This Company accepted my order on the…
This Company accepted my order on the 9th June 2024 and charged me £7.99 for a 5-7 day delivery, I finally received my order today the 21st August 2024! It would have been good manners to keep me informed as to what was happening with my order. Also I would have expected a refund of the delivery charge as a small gesture, but no nothing, well never mind this is a company I can honestly say I cannot recommend to friends or family.
20 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
We are disappointed to read your review, Brian. It was displayed on the product page and throughout the checkout that the item was out of stock and back ordered, with more on the way. We did update you via email to advise the item was out of stock, and provided an estimated delivery date; it's been too long we're unable to check the delivery and read status of the email. Please accept our apologies if it wasn't clear enough.
Dey do Ron Ron Ron, dey do Ron Ron!
Easy to order, clear pricing on carriage charges.
20 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you!
Supply and install a Robot lawn mower.
I made the original enquiry by phone and was given an estimate for supplying and installing a robotic lawn mower. I was given a date for the installer to measure up my lawn and give me a firm quotation, i accepted the quote and the mower was installed immediately. Anthony the engineer fitted, explained everything to me and installed the app on my phone. He was very helpful and polite. Would recommend.
12 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you for your review, Malcolm. We have shared your feedback with Anthony especially.
Respuesta de Ron Smith & Co Ltd.
Thank you.
Excellent knowledge and quick response.
Excellent knowledge and quick response.
Great range of products
19 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you, Charles.
First Class service
I bought a part from Ron Smith and due to me wrongly specifying my exact requirement I ended up with an
incorrect adaptor. I left a brief message on the answerphone and within 15 mins I was contacted, the Gentleman identified the correct part and posted it out free of charge. I received the part within 2 days fitted it and now my strimmer is back in operation. First class service and thanks to Mark Smith
8 de agosto de 2024
Opinión espontánea
Respuesta de Ron Smith & Co Ltd.
Thank you for your review, John!
Awesome installation
Awesome installation, on time, friendly, quick, efficient and instructions clearly given on how products work... brilliant
13 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you, Diana.
Efficient,fare price,up to date…
Efficient,fare price,up to date information,easy process,
12 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you.
Respuesta de Ron Smith & Co Ltd.
Thank you, Peter.
Robot lawn mower installation
I had a robot lawn mower installed; from the initial enquiry to the working installation everything went smoothly. The installer was efficient, knowledgeable and helpful. Very happy with the entire process.
8 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you for your review!
Respuesta de Ron Smith & Co Ltd.
Thank you, Cedric.
Items in stock and checked readily it would work with my equipment
Had what I required.
Checked it would fit my machine without issue
Excellent service
Very personable
8 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you, Lee.
Great customer service
Great customer service. I ordered a toy strimmer for my grandson but didn’t realise it was on back order until September. I phoned the store and the gentleman was so helpful. I was immediately offered a refund or an alternative product. Fortunately there was another type of strimmer in stock so my order was amended. The order was dispatched that day and has now arrived! The gentleman also popped in some key rings which was very kind. Highly recommend!
7 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review.
Respuesta de Ron Smith & Co Ltd.
Thanks, Martin.
Prompt service good price.
Prompt service.
All contact calls answered politely and quickly.
Delivery as promised.
And a significantly better price than amazon.
Would definitely buy from
This retailer again.
5 de agosto de 2024
Respuesta de Ron Smith & Co Ltd.
Thanks for your review, Tim. The big brands don't allow selling on Amazon, so you'll tend to find it's drop-shippers on Amazon who will sell for a higher price then buy from a reputable retailer for direct shipment to you! You won't get a warranty for tools purchased from Amazon.
Great product range and great service!
Great product range and great service!
7 de agosto de 2024
Opinión espontánea
Respuesta de Ron Smith & Co Ltd.
Thank you, Andrew.
Respuesta de Ron Smith & Co Ltd.
Thanks.
Easy to order on line and rapid…
Easy to order on line and rapid delivery in 2 days. Order packed very securely.
24 de julio de 2024
Respuesta de Ron Smith & Co Ltd.
Thank you, Martyn.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.