Banner for Ron Smith & Co Ltd.

Ron Smith & Co Ltd. Opiniones 811

TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Ver más

Valorada con 5 estrellas sobre 5

I wanted to replace my Stihl robot mowers with Husqvarna. Anthony from Ron Smiths came out to advise and installed a new 430V Nero. It is so much better than the old machine. It was an excellent servi... Ver más

Valorada con 5 estrellas sobre 5

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend

Información sobre la empresa

  1. Tienda de podadoras de césped
  2. Vivero
  3. Tienda de insumos para paisajismo
  4. Servicio de reparación de podadoras de césped
  5. Servicio de reparación de maquinaria
  6. Tienda de máquinas

Escrito por la empresa

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

811 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Exceptional service

I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed.
I phoned to either cancel or speed up the order because I was going away for the weekend on Friday and the Strimmer could potentially be sitting on my doorstep in the rain for 4 days. I phoned on Tuesday.

Whoever I spoke to was amazing. He went out of his way to ensure that dispatches were aware, it was given priority and would be sent the following morning by Fed Ex and arrive the day after on Thursday. It did. I was really impressed with the personal service I received. Thankyou

25 de marzo de 2026
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

Great Price & Service

Great price and service, arrived on time -delighted with product!

26 de marzo de 2026
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

Thank you for your review.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. My new lawn mower was delivered full of oil and petrol and ready to go.

Thank you

20 de marzo de 2026
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Peter, we really appreciate it.

Valorada con 4 estrellas sobre 5

Very helpful

Having ordered what I wanted, I had follow up emails at every stage, so I knew when to expect the delivery. It helped me organise around the delivery. Just what I needed.

19 de marzo de 2026
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Brian, we really appreciate it.

Valorada con 5 estrellas sobre 5

information?

real, honest, useful information over the phone could put more information online about the productsl but round all good

17 de marzo de 2026
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

Thank you for your review.

Valorada con 5 estrellas sobre 5

Good advice and the order and…

Good advice and the order and installation of the robot mower was well organised.

9 de marzo de 2026
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Ann. We've shared your feedback with the robotics team.

Valorada con 3 estrellas sobre 5

Delivery delayed by oversight in warehouse

Used this company because of good Trust Pilot responses. Sadly our experience less than favourable. Strimmer purchased 7 March 2026 with initial delivery date given as 12 March. Nothing on FedEx web site so called R Smith who stated 'being packed today' will be with you tomorrow - 13th. Nothing. Phoned again then some progress as 'Sam' got hold of the situation and investigated - came back and said strimmer still in warehouse had been overlooked, 'don't know why' - not been picked up. He would make sure it went out on Friday 13th but no weekend deliveries so get it on Monday 16th. Just arrived at 13.28pm. What a disappointing saga.

16 de marzo de 2026
Opinión espontánea
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

Thank you for your review, and we’re very sorry to hear that you were disappointed with your experience.

Your order was placed on 7th March with our stated delivery timeframe of up to 5 working days. Unfortunately it arrived on the 6th working day, and for that delay we sincerely apologise.

At the time your order was placed we were experiencing an unusually busy start to the season, combined with some staff illness, which unfortunately affected our dispatch times. We did send an email update to customers to explain that we were busier than usual and that deliveries may take slightly longer, but we appreciate this did not make the situation any less frustrating for you.

We’re pleased that Sam was able to investigate the issue for you and ensure the order was dispatched as quickly as possible once it was identified.

Thank you for your patience while we worked to resolve the situation, and we’re sorry that your first experience with us did not meet expectations.

Valorada con 5 estrellas sobre 5

Arrived on time

Arrived on time. Installed navimow swiftly. Working O.K. Very happy with it.

9 de marzo de 2026
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

That's great to hear, Derek! Thank you for taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

When I visited Ron Smiths Anthony was…

When I visited Ron Smiths Anthony was extremely knowledgeable when advising me on a new robotic mower and Ben, the engineer, who came to set it up was very professional and extremely helpful & kind. Many thanks to you both.

6 de marzo de 2026
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

Thank you for taking the time to leave such a lovely review, Barbara! Your feedback has been shared with the Anthony and Ben personally.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más