Roomia Self Storage  Opiniones 1325

TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Honestly, the woman who helped us was super patient and explained everything properly. Didn't feel rushed or confused at all. The whole sign up was way easier than I expected — no hidden nonsense. F... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... Ver más

Valorada con 5 estrellas sobre 5

I experienced excellent customer service from Kim in Truganina branch. She is an expert in making the rules and instructions easy to understand. She explains thoroughly the process and assisted me wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Planta de almacenamiento de automóviles
  3. Tienda de insumos para mudanzas
  4. Tienda de suministros para empaquetado
  5. Depósito de vehículos recreativos
  6. Planta de almacenamiento

Sobre Roomia Self Storage

Escrito por la empresa

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Escrito por la empresa

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Peter at Chirnside Park facility was very helpful and great to deal with.

10 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much for your review. We’re really glad Peter made your experience at Roomia Chirnside Park easy and enjoyable.

We appreciate you choosing Roomia.

Valorada con 5 estrellas sobre 5

Friendly effective service 10/10 clean…

Friendly effective service 10/10 clean and tidy organisation highly recommended

13 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks for the great feedback. We’re so pleased you found the service friendly and efficient, and that the facility was clean and well maintained.

We really appreciate the recommendation and are always here to help with your storage needs.

Valorada con 5 estrellas sobre 5

Very happy with Roomia Butler

Very happy with Roomia Butler. Dee & Scott the manager were both very courteous & helpful. The facilities are clean & easily accessible via the app. The unit was an ideal size for my needs.

31 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much for your review and for choosing Roomia Butler. We’re really pleased to hear you’ve had a great experience.

Dee and Scott will appreciate the kind words.

Valorada con 5 estrellas sobre 5

Vicki was too good at her job

Vicki was too good at her job. So easy to deal with. Got signed up to a storage unit within 5 mins of being there. Awesome boss. Thank you vicki

13 de abril de 2026
Opinión espontánea
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Love this, thank you! 😊
Vicki really does make things easy, and we’re so glad you had such a smooth experience getting set up.

We’ll be sure to pass this on to her !

Valorada con 5 estrellas sobre 5

I’ve had an excellent experience over…

I’ve had an excellent experience over the years. I’ve just packed up my fourth storage unit, and the level of customer service has always been outstanding.
Maria was particularly wonderful to deal with, friendly, professional, and incredibly helpful. Nothing was ever a bother, and she made the whole process smooth and stress free.
I highly recommend Roomia Storage to anyone looking for reliable and well managed storage solutions. I will definitely be returning for any future storage needs.

10 de abril de 2026
Opinión espontánea
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you so much for your kind words and for trusting us across multiple units over the years, it really means a lot. 😊

We’re so glad Maria could make the experience smooth and stress-free for you, we’ll be sure to pass this on to her.

Wishing you all the best, and we’d love to welcome you back anytime you need a little extra space!

Valorada con 5 estrellas sobre 5

I was served by Debbie at roomia in st…

I was served by Debbie at roomia in st Mary’s. Her kindness & service was great. Today I tried it for the first time it was very easy. Thank you roomia & Debbie. Regards and Patrick.

11 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much for your kind words.
We’re so glad your first experience was an easy one and that Debbie made you feel so well looked after.

We’ll be sure to pass this on to her. Thanks again for choosing Roomia!

Valorada con 5 estrellas sobre 5

Vicki was more than helpful

Vicki was more than helpful. She made it easy to find my unit and was a hoot to be around. Couldn’t recommend this place more. Thanks Vicki!

10 de abril de 2026
Opinión espontánea
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much for the great feedback! 😊
We’re glad Vicki could make things easy (and enjoyable!)

We really appreciate the recommendation and will pass this on to her!

Valorada con 5 estrellas sobre 5

Needed to get larger space

Needed to get larger space. Was no problem very happy

9 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks for sharing! 😊
Glad we could make the move to a larger space easy for you, that’s exactly what we’re here for.

We appreciate you choosing Roomia!

Valorada con 5 estrellas sobre 5

They was bloody good

8 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Love it, straight to the point! 😄
Thanks so much for the feedback, we really appreciate it and are glad you had a great experience.

Valorada con 5 estrellas sobre 5

Great storage option

Good service. Easy access.

8 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much! 😊
Great to hear you found everything easy and the service helpful, that’s exactly what we aim for.

We appreciate you choosing Roomia!

Valorada con 5 estrellas sobre 5

Great store and staff

7 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much! 😊
We’re glad you had a great experience with both the store and the team, we’ll be sure to pass it on!

Valorada con 5 estrellas sobre 5

Very nice staff and very easy to access…

Very nice staff and very easy to access at any time.

3 de abril de 2026
Opinión espontánea
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much! 😊
We’re glad you found the team friendly and access nice and easy, that’s exactly what we aim for.

We appreciate you choosing Roomia!

Valorada con 5 estrellas sobre 5

Helpful staff and excellent facilities

Both ladies were very pleasant & helpful & my visits to store my goods over the Easter weekend ran smoothly.

2 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you for the lovely feedback. Great to hear everything ran smoothly over the weekend and the team looked after you.

Valorada con 5 estrellas sobre 5

Very helpful and considerate

Very helpful and considerate. I would recommend to anyone who needs a storage and room to grow in their ventures 🙏

1 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you for the kind words! We’re really glad the team could support you. Appreciate the recommendation 😊

Valorada con 4 estrellas sobre 5

Storage facility is good

Storage facility is good, but it had couple of break-ins, that was bit shocking. Security should be improved.

Also pricing is bit high compared to other storage facilities.

Courtesy Van is only available at the time of moving into the storage, not after move in if you want to bring additional stuff for storage, this is bit disappointing.

1 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks for your feedback, we really appreciate you taking the time to share it.

Security is something we take very seriously. We’ve recently strengthened this further at Truganina with advanced AI cameras and reinforced perimeter measures to give customers even greater peace of mind.

Great point on the move-in van too. We include it for move-in to help make that first step easier, and it is available for future use for a small fee so we can keep it accessible for as many customers as possible.

If you’d like to chat further, reach out to roomia.com.au. Thanks again for choosing Roomia.

Valorada con 5 estrellas sobre 5

Excellent service

Natasha was great and very helpful. Excellent service

4 de abril de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you so much! We’ll pass this on to Natasha, she’ll love the shoutout. Glad you had a great experience 😊

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, wonderful staff and ease of use.

31 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you for the kind words. Great to hear the team made things easy and enjoyable for you.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más