Complete joke! Trying to withdraw and having issues for some unknown reason. Issues like this should be resolved immediately but instead I'm having to wait for a response via email. Live support were... Ver más
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Consulta las opiniones de los clientes
Tried to withdraw...tried a number of times but it kept being returned to Rose Casino...not very good🚫 customer service didnt advise..very poor..the worst ive ever encountered..another reviewer has h... Ver más
La empresa ha respondido
Possibly the best experience ever on an online casino, deposited £200 in total won £1130 on Megaways games them got a max win on gates of Olympus 1000 £4000.. Withdrawls all in my account within 24 ho... Ver más
La empresa ha respondido
I played on this casino and I was very lucky to win over £1.000 on a 25p bet. I was a little concerned that I may not get paid, as I have had bad experiences with other online casinos, but the money w... Ver más
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Información sobre la empresa
- Casino
- también en la categoría
- Casino o apuestas online
Escrito por la empresa
Rose Casino is a fresh, vibrant online gaming destination, quickly gaining popularity among UK casino users. Offering players a unique, rose-themed experience, Rose Casino blends elegance, excitement and fun into one inviting gaming platform. With an extensive collection of games ranging from slots and jackpots to classic table games and immersive live casino action, Rose Casino caters to every player's tastes. As a fully licensed and regulated casino by the UK Gambling Commission (UKGC), Rose Casino places player safety, fairness and responsible gaming at the heart of everything it does. Players enjoy secure transactions, fast and efficient payouts, and responsive customer support available through multiple channels. Rose Casino's appealing design, combined with its intuitive, user-friendly interface, makes gaming effortless and enjoyable, whether you're playing from desktop, tablet, or mobile. Regular promotions, exciting bonuses, and a rewarding loyalty program keep players engaged and entertained. At Rose Casino, the atmosphere is always welcoming and the gaming experience is seamless. Whether you're new to online casinos or an experienced player, Rose Casino promises a reliable, stylish and enjoyable online gaming experience. Read our genuine player reviews here, or leave your own Rose Casino review to help other players discover why it's rapidly becoming a favourite among UK online casino fans.
Información de contacto
London, Reino Unido
- support@rosecasino.com
- rosecasino.com
Información importante
3,4
Medio
96 opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Currently the review is 2 stars as I’m…
Currently the review is 2 stars as I’m waiting for my withdrawal to be processed but it will be updated once the funds have been received.
This is one of the best sites I’ve come across with plenty of variety and the bonuses also hit often.
Review updated to 5 stars, the withdrawal of over £3000 took 2 working days to arrive along with a smaller withdrawal of around 1800 only taking 3 hours, this is the best casino site I have came across and will ever use.
31 de enero de 2026
Opinión espontánea
Respuesta de Rose Casino
Hi Ella,
Thank you for your review and for sharing your experience so far. We’re really pleased to hear that you’re enjoying the variety of games and that the bonus features have been hitting often at Rose Casino.
We understand that waiting for a withdrawal can be frustrating. Processing times can vary depending on the payment method and, in some cases, withdrawals may be subject to additional procedures before they are completed. We appreciate your patience while this is being finalised.
If you would like an update or need any assistance in the meantime, please contact our support team at support@rosecasino.com and we’ll be happy to help.
Kind regards
The Rose Casino Team
www.rosecasino.com
What a scam says 20 free spins on such…
What a scam says 20 free spins on sign up but didn't say you have to spend the £20 in 1 game
31 de enero de 2026
Opinión espontánea
Respuesta de Rose Casino
Hi Diane,
Thank you for your review. We’re sorry to hear that you were disappointed with the free spins offer, but we’d like to clarify that all promotions at Rose Casino include specific terms and conditions, which explain how offers must be used. These are always available to view before opting in.
We understand that promotions can sometimes be confusing, and we appreciate your feedback as it helps us improve how clearly our offers are presented. If you would like us to look into your account or explain the promotion in more detail, please contact our support team at support@rosecasino.com.
Kind regards
The Rose Casino Team
www.rosecasino.com
Great selection of games
Great selection of games, payout is super quick, great site
22 de enero de 2026
Opinión espontánea
Respuesta de Rose Casino
Hi Sian,
Thank you for your fantastic 5-star review. We’re really pleased to hear you’re enjoying the great selection of games and super quick payouts at Rose Casino.
If you ever need any support, our team is always happy to help at support@rosecasino.com.
Kind regards
The Rose Casino Team
www.rosecasino.com
Brilliant casino payouts take the most…
Brilliant casino payouts take the most 5 minutes .brilliant choice of games helpful staff.no complaints from me .
17 de enero de 2026
Opinión espontánea
Respuesta de Rose Casino
Hi Karen,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re enjoying the quick payouts, great choice of games, and helpful support at Rose Casino. Your feedback means a lot to us.
If you ever need any assistance, our team is always happy to help at support@rosecasino.com.
Kind regards
The Rose Casino Team
www.rosecasino.com
Annoying
Can’t see me staying here like other players it’s deposit all the time no wins no bonuses got one more try then I’m off on my go find a casino that you do not have to spend 100 quid to win 20 lol 😂
2 de enero de 2026
Opinión espontánea
Respuesta de Rose Casino
Hi Pamela,
Thank you for sharing your feedback. We understand how frustrating it can feel when the wins or bonus features don’t come your way, and we appreciate you being honest about your experience at Rose Casino.
All games at Rose Casino operate with fully random outcomes, and while some sessions can be unlucky, this isn’t something the casino can influence. We’re always happy to help explain game volatility, RTP, or promotions if that would be useful.
If you’d like to discuss anything further or need support, please feel free to contact us at support@rosecasino.com.
Kind regards
The Rose Casino Team
www.rosecasino.com
Don’t use this site!!!!
Don’t use this site!!!!! Pray on the vulnerable which they’ve done to me and not taking any blame for it. Going to be sharing my story online.
29 de diciembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi Charlotte,
As we cannot verify the details of your experience from this review alone, we would encourage you to contact our support team directly so we can understand your concerns properly and offer appropriate support if needed. You can reach us at support@rosecasino.com.
Kind regards
www.rosecasino.com
I have been playing for months
I have been playing for months, spent a fortune, I’ve had a few little wins but not enough to withdraw. Much better casinos about! Won’t bother with this one for a while, takes the fun out of it not getting a few withdrawals!!
Finally won a little bit to withdraw
26 de diciembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi Nat,
Thank you for taking the time to share your experience. We understand how important it is to have occasional withdrawals to keep the experience enjoyable, and we appreciate your honest feedback. We’re pleased to hear you were finally able to make a withdrawal, and we hope this helps restore some of the fun in playing at Rose Casino.
If you ever want support, guidance on games, or help reviewing your account, please feel free to contact us at support@rosecasino.com.
Warm regards
The Rose Casino Team 🌹
https://www.rosecasino.com/
Fantastic site so easy to use and find…
Fantastic site so easy to use and find the games I like definitely recommend this friend
25 de diciembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi Carole,
Thank you so much for your lovely 5-star review. We’re delighted to hear that you find Rose Casino easy to use and that it’s simple to find the games you enjoy. Your recommendation really means a lot to us.
If you ever need any assistance, please feel free to contact our team at support@rosecasino.com.
Warm regards
The Rose Casino Team 🌹
https://www.rosecasino.com/
Realy fast help section off legal my…
Realy fast help section off legal my first custum.
25 de diciembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi there,
Thank you for your 4-star review. We’re really pleased to hear that you found the help section fast and that your first experience with customer support at Rose Casino was a positive one.
If you ever need any further assistance, please don’t hesitate to contact us at support@rosecasino.com.
Warm regards
The Rose Casino Team 🌹
https://www.rosecasino.com/
Not the best site at all
Not the best site at all. Another sister site of ivy casino. Same shite different site. Poor returns. Stick with the reputable ones. If you have to set up numerous sister sites then there's a bit of a problem. All decent ones have 1 site. Not like these Diddy ones who have to set up several to encourage you to take bonuses you don't win from. Won't be back. Ever.
26 de diciembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi David Forrester,
Thank you for your feedback. Rose Casino and Ivy Casino do operate under the same UK Gambling Commission licence, which is fully permitted and regulated. This does not affect game fairness, payouts, or player treatment, as all games are independently tested and outcomes are entirely random.
We’re sorry that Rose Casino did not meet your expectations. If you would like us to review any specific concerns, please contact us at support@rosecasino.com.
Kind regards
The Rose Casino Team
www.rosecasino.com
This was a new casino site for me and I…
This was a new casino site for me and I can see from the reviews that others had the same problem I had, I deposited £10 twice straight away when joined and the bonus was you get 100 percent bonus of what you pay in the first time you deposit, I didn’t receive anything so I got in touch with them and was told it had to be £20 and not £10 x2
I was very disappointed and I asked them if they could help me in any way
The answer was no because I didn’t deposit £20 first.i play other casino sites too and have never come across this problem and they have always been fair and understand it was a genuine mistake
I think they could have done something about the deposit and been a lot more understanding
I lost the £20 but I am still so upset with this site that they couldn’t do anything more for me
14 de diciembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi Dring,
Thank you for taking the time to share your feedback. We’re sorry to hear how disappointed you feel about your first experience with Rose Casino, and we understand how frustrating this situation must have been.
To clarify, the welcome offer applies to the very first single deposit made after registration, which is outlined in the promotion terms. When a first deposit is split into multiple transactions, the system is unfortunately unable to apply the bonus automatically. We appreciate that this may not have been clear at the time, particularly if you have had different experiences elsewhere.
While we must apply promotional terms consistently for all players, we do take feedback like this seriously and regularly review how our offers are presented to ensure they are as clear as possible.
If you would like us to review your account or discuss this further, please feel free to contact our support team directly at support@rosecasino.com and we will be happy to assist.
Thank you again for your feedback.
Warm regards
The Rose Casino Team
www.rosecasino.com
Could ov been better!
20 de diciembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi Jessey,
Thank you for taking the time to leave your review. We’re sorry to hear that your experience with Rose Casino could have been better, and we appreciate your honest feedback.
If there’s anything specific we can improve or assist you with, we’d really welcome the opportunity to hear more. Please feel free to contact our support team at support@rosecasino.com and we’ll be happy to help.
Thank you again for your feedback.
Warm regards
Rose Casino 🌹
www.rosecasino.com
Great service
Answered me efficiently and were very helpful and friendly thanks
7 de diciembre de 2025
Respuesta de Rose Casino
Hi Craig,
Thank you for your fantastic 5-star review. We’re really pleased to hear that our support team were helpful, friendly, and efficient during your interaction with Rose Casino. Providing great service is something we take pride in, so your feedback means a lot.
If you ever need anything in the future, feel free to reach us at support@rosecasino.com.
Thanks again for your kind words.
Warm regards
The Rose Casino Team 🌹
www.rosecasino.com
Wish I could win more but good casino
13 de diciembre de 2025
Respuesta de Rose Casino
Hi Milly Jackson,
Thank you so much for your 5-star review. We’re delighted to hear that you think Rose Casino is a good place to play, even if you wish the wins came a little more often – we completely understand that feeling!
If you ever need any assistance or have questions about games or features, our team is always happy to help at support@rosecasino.com.
Thanks again for your feedback.
Warm regards
The Rose Casino Team 🌹
www.rosecasino.com
Tried this casino
Tried this casino, slots were as you would expect, plenty of choice and regular bonuses, played roulette won 4 figures had the money in my account early next morning, this is how online casinos should be, sadly most are not!
6 de diciembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi Stephen,
Thank you for taking the time to leave your review. We are really pleased to hear that you enjoyed the range of slots at Rose Casino and experienced regular bonus features during your play. Congratulations as well on your roulette win – great to hear your withdrawal reached your account by the next morning.
Providing fast, reliable payouts and a smooth overall experience is a priority for us, so it means a lot to see this reflected in your feedback.
If there is anything we can do to make your experience even better and help earn that fifth star, please feel free to contact us at support@rosecasino.com.
Thank you again for your review.
Warm regards
The Rose Casino Team 🌹
https://www.rosecasino.com/
You havr to hundrends for letting you…
You havr to hundrends for letting you win something otherwise good casino fast payout
5 de diciembre de 2025
Respuesta de Rose Casino
Hi there,
Thank you for taking the time to leave a review. We are pleased to hear that you find Rose Casino to be a good site and that you have experienced fast payouts. We really appreciate that positive feedback.
We are sorry to hear that you feel you need to play a lot before seeing a win. All games at Rose Casino are provided by licensed suppliers and use independently tested random number generators, meaning every spin is completely random and cannot be influenced by the casino. We understand that gameplay can sometimes feel up and down, but this is a natural part of how online casino games work.
If you would like us to look into anything on your account or if you have any questions about game volatility or RTP, our support team will be happy to help. You can reach us at support@rosecasino.com.
Thank you again for your feedback.
Warm regards
The Rose Casino Team 🌹
https://www.rosecasino.com/
Games seem to run ok.
Games seem to run ok.. had no worthwhile wins but that’s all part of it.
My issue is with the wording of the 100% deposit match for new customers. Because it’s not a deposit match. A deposit match is depositing £20 and receiving £20 in bonus funds.
But here to qualify for this welcome offer. You have to deposit £20.. then you need to be lucky enough to win £600 with that deposit. Then stupid enough to gamble that £600 again just to qualify and receive your £20 deposit match 🤣.
99% of customers will not qualify for the welcome offer.
It’s just another way of rewarding people who are winning and still have money to gamble to keep them on the site. And the ones who lose their money get nothing, which will happen to 99% of people because if they all won £600 from £20 this company would be bust.
Now it is mentioned in the small print so I guess legally they are covered.. but that doesn’t change the fact it’s misleading, to emulate the true sites that actually offer real deposit bonus without a further £600 stake required.
It’s basically spend £600 receive £20..,the deposit is irrelevant because you can’t spend £600 without depositing.
So for that reason they lose trust and it’s 1 star.
3 de diciembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi Paddy,
Thank you for taking the time to share your detailed feedback. We are pleased to hear that the games at Rose Casino are running smoothly for you, but we are sorry that you feel disappointed with our welcome offer.
To clarify, our promotions – including the welcome offer – follow strict UK Gambling Commission rules and must clearly display all qualification requirements. These requirements are always listed in the promotional terms so that customers can review them before participating. We appreciate that offers vary across the industry, and some players may prefer traditional deposit-match bonuses, while others prefer reward-based offers or achievements. However, the structure of our promotions does not alter game outcomes, does not disadvantage losing players, and is not designed to mislead.
That said, we take all concerns seriously, and your comments have been passed to the relevant team to ensure our promotional descriptions remain as clear and transparent as possible.
As we cannot confirm whether you are an existing customer from this review alone, we would be happy to discuss your experience further and clarify any specific points about the promotion if you wish. Please feel free to contact us at support@rosecasino.com and our support team will gladly assist.
Thank you again for your feedback.
Warm regards
The Rose Casino Team 🌹
https://www.rosecasino.com/
Fantastic games
30 de noviembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi Hannah,
Thank you so much for your 5-star review. We are delighted to hear you are enjoying the fantastic game selection at Rose Casino.
If you ever need any support or have suggestions, please feel free to contact us at support@rosecasino.com.
Warm regards
The Rose Casino Team 🌹
https://www.rosecasino.com/
Super fast withdrawals
Super fast withdrawals
Great selection of games
Very helpful customer service
I really enjoy playing here
19 de noviembre de 2025
Respuesta de Rose Casino
Hi William,
Thank you so much for your fantastic 5-star review. We are thrilled to hear that you are enjoying the fast withdrawals, great game selection, and helpful customer service at Rose Casino. We really appreciate your feedback.
If you ever need any assistance, please feel free to reach out to us at support@rosecasino.com.
Warm regards
The Rose Casino Team 🌹
https://www.rosecasino.com/
Great casino, if you win big then withdrawals do take longer but worth the wait
The choice of games is excellent, I disagree with reviews of not getting bonuses ( or I just got lucky). I'm currently on my 5th working day of waiting for a £5500 payout from £1800 in deposits. I'm only giving 2 stars for now but this will shoot to 5 stars if I receive my money in the time frame ( 7 working days ) given. I'll update at the end of the week. Update....withdrawal failed and money back in account, documentation now needed which has now been sent. Another £2600 won so now awaiting just over £8000 in winnings. I'm guessing I'll update again next week!!!! All winnings received. Upgraded to 5 star
14 de noviembre de 2025
Opinión espontánea
Respuesta de Rose Casino
Hi John Higham,
Thank you for taking the time to leave your review. We are glad to hear you are enjoying the range of games available at Rose Casino, and congratulations on your recent wins. We understand that waiting for a withdrawal can be concerning, especially for a larger amount, and we appreciate your patience.
Some withdrawals may be subject to additional procedures before they can be completed, which can include a request for verification documents. This is a standard security requirement designed to protect players and ensure payments are processed safely.
If you need any assistance or would like an update on the status of your withdrawal, please contact our support team at support@rosecasino.com
and we will be happy to help.
Thank you again for your feedback. We hope to provide a positive experience moving forward.
Warm regards
The Rose Casino Support Team 🌹
https://www.rosecasino.com/
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