Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary alwa... Ver más
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Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary alwa... Ver más
La empresa ha respondido
Gary Thompson came out to repair my son’s wheelchair and really went out of his way to do so . Extremely caring towards the understanding of a person who relies on a wheelchair 24/7 and is unable to w... Ver más
Gary Thompson did an excellent job of refitting a part to my wheelchair which had fallen off some days earlier. He also noticed that the left hand armrest was damaged and following a short visit to hi... Ver más
Simon rang before he arrived to check the location of the wheelchair users. He was able to fix both wheelchairs and looked at a third. Simon was very helpful and gave us an update on other jobs. We... Ver más
La empresa ha respondido
Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.
Unit 11, Westfield Road, CH44 7HX, Wallasey, Reino Unido
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Ha contestado el 91% de las opiniones negativas
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Darren Marsden was exceptionally patient with my daughter answering all her many many questions. He made sure everything was exactly as she wanted and needed it to be. He explained all aspects of the wheelchair use fully. He is an incredible asset to your company.

Respuesta de Ross Care
Had a wheelchair that has been serviced by Ross Care for a few years now. Each time has been good, so no complaints!

Respuesta de Ross Care
Gary Thompson from Ross Care came out to mend my new powered wheelchair as a piece of the leg rest had broken and fallen off. He was polite, friendly and managed to mend my leg rest support extremely quickly in a very efficient manner. He also showed me how i could move the calf support out the way if I didn't require it, something I did not know i could do. He reassured me that new chairs can have little things go wrong just as a new car can but that he was sure the main systems would not break ie motor. Wheels fall off etc. It made me feel a little more confident that the creaks and squeaks were not to worry about and WD40 may help from time to time.
I throughly recommend him and Ross Care.

Respuesta de Ross Care
Very good experience, lovely friendly , very efficient service

Respuesta de Ross Care
I called Ross Care on Wednesday to report a fault with my power wheelchair. They came out this morning (Monday) and took the chair away for repairs. I was fortunate and lucky enough for my chair to be repaired and brought back to me by the evening. Thanks to Gary for his excellent communication, care and support.

Respuesta de Ross Care
I had numerous powerchair issues which was quickly and efficiently resolved. I wish to personally thank him for a 5star service with a friendly respectful demena

Respuesta de Ross Care
A very efficient, professional & friendly service.

Respuesta de Ross Care
I'd like to thank Sean Taylor for the work he did yesterday on my powerchair. He gave it a very thorough MOT!
He went the 'extra mile' by promising to look for a cushion that would better suit my needs.

Respuesta de Ross Care
The engineer from Ross Care’s Cornwall Depot, Sean!Taylor was very helpful today. He arrived in record time and quickly assessed the problem I was experiencing with my chair. He carried out a temporary repair and said he would get the parts put on order today. He also explained what I should do if I had any problems over the weekend. He was very polite, friendly and courteous and made sure everything was working perfectly before he left, which made me feel a lot safer.

Respuesta de Ross Care
Today we had a call out wheelchair battery replacement and some other bits repaired for a family member's wheelchair. Repairman was Gary Thompson, he did a great job and was professional - arrived on time, friendly and prepared. No problems at all

Respuesta de Ross Care
engineer came out to fix my sons wheelchair, very polite and professional
Excellent service
Gary Thompson 🌟🌟🌟🌟🌟

Respuesta de Ross Care
Excellent service by Shaun Taylor from Ross care

Respuesta de Ross Care
Sean Taylor was extremely helpful, friendly and professional when handing over my new wheelchair. Thanks Sean

Respuesta de Ross Care
Sean Taylor phoned me to inform me he would be attending very soon.
He arrived in good time and was courteous on his arrival.
He executed the repair I had reported with professionalism and concern to my requirements.
I thoroughly recommend the services of Ross are and am thankful for their help in repairing my chair

Respuesta de Ross Care
Very good job. THANK YOU VERY MUCH SEBASTIAN! You make my life eazier!

Respuesta de Ross Care

Respuesta de Ross Care
Sean Taylor was very helpful and explain everything to our satisfaction. Wheelchair was left in good working order and better for resident.

Respuesta de Ross Care
Nigel Wilson our engineer from Ross Care was very friendly, professional and helpful with the delivery and adjustments to my Husband's new wheelchair.
He demonstrated clearly how to use the controls/options and also advised on safety issues and common problems that may arise and how to resolve them. He answered all my questions and didn't rush us.
He was very knowledgeable and compassionate and ordered some other parts that he felt would be beneficial for my Husband's needs and make him more comfortable e.g. a longer arm on the head support and arm rests with extra padding.
Great service from Ross Care.
Thank you.

Respuesta de Ross Care
Use if wheelchair fully explained by Ryan

Respuesta de Ross Care
We called to get our wheelchair wheel fixed and within 15 mins Jason hollins was at my door fixing it for my daughter! Thanks so much!

Respuesta de Ross Care
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