Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary alwa... Ver más
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Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary alwa... Ver más
La empresa ha respondido
Gary Thompson came out to repair my son’s wheelchair and really went out of his way to do so . Extremely caring towards the understanding of a person who relies on a wheelchair 24/7 and is unable to w... Ver más
Gary Thompson did an excellent job of refitting a part to my wheelchair which had fallen off some days earlier. He also noticed that the left hand armrest was damaged and following a short visit to hi... Ver más
Very helpful and polite happy to answer our questions also a professional service provided when my wheelchair was checked thoroughly and a return visit to change a wheel and the footplate changed to... Ver más
Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.
Unit 11, Westfield Road, CH44 7HX, Wallasey, Reino Unido
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Ha contestado el 91% de las opiniones negativas
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Gary Thompson visited us, very helpful man and friendly. Went above and beyond with the service provided. Thank you Gary

Respuesta de Ross Care
Very nice gentleman , who put Tyrone’s wheelchair together . Explained how to get the wheelchair fixed if it gets damaged or goes wrong . Thanks Sean

Respuesta de Ross Care
I made a call early on Saturday morning to the out of hours line & spoke with GARY THOMPSON. He listed to the issues that my son had with his wheelchair & confirmed that he would be able to arrange for it to be looked at. He communicated via text message the approximate arrival time & also again when the wheelchair had been fixed. Excellent communication & great service. Thank you we very much we appreciated the speedy response, which in turn ment my son could continue his daily activities.

Respuesta de Ross Care
Gary Thompson came out to fix my damaged chair and was amazing!
He was smiling and happy despite it being very early in the morning.
He was very personable and I was very happy having him in my home.
What a lovely man!

Respuesta de Ross Care
I found Gary Thompson your engineer very helpful and professional… a credit to your company.

Respuesta de Ross Care
The purpose of the visit was sorted (wheel chair)
Gary Thompson

Respuesta de Ross Care
Gary Thompson was so lovely. We had called wheelchair services during the day and got told they are too busy and to call out of hours at 5pm. Gary got to us within 30 minutes and came to fix 1 chair but ended up helping out with 3. He was very talkative and polite and had a really welcoming atmosphere. Couldn’t thank him enough!

Respuesta de Ross Care
Gary Thompson has visited us on a few occasions and has always been very helpful, nothing is ever too much trouble and he is very polite and patient with our residents.

Respuesta de Ross Care
Ajay came out to fix the controller arm on my power chair, Really difficult repair which needed the arm taken apart & reconfigured after I misjudged the space round a wall!! He did a brilliant job & the chair is back to handling like new

Respuesta de Ross Care
Mr Sean Taylor,
Came to my property today to pick my Husbands, wheelchair up. He was very polite and helpful, also was very informative with all mine and Hubby's questions. Above and beyond. That's why I've given him a 5 🌟

Respuesta de Ross Care
Sean Taylor was so professional, and polite. Taking his time to explain everything perfectly and making sure I am comfortable in my new wheelchair. Thank you so much.

Respuesta de Ross Care
Very kind man and was very helpful.
He was really polite and friendly
He helped me with setting up my new electric wheelchair the way I liked it

Respuesta de Ross Care
Sean was very professional and knowledgable. He was brilliant with the person we support, highly recommended.

Respuesta de Ross Care
I had Dave Porter arrive to carry out a service on my power chair.
Dave has carried out maintenance on my chair on several occasions and is always friendly and knowledgeable.
I had an issue with my chair which he resolved.

Respuesta de Ross Care
I had a very positive experience with Ross Care during the delivery of my wheelchair.
Mark Thurling, the engineer who visited from the South West London depot, was extremely kind, professional and patient. He took the time to explain clearly how to safely use the wheelchair and made sure both my daughter and I understood how everything worked before he left.
This support made a big difference to me, especially as this is new equipment that I will be relying on. I really appreciated the care and reassurance he provided during the visit.
Thank you very much.

Respuesta de Ross Care
Excellent service and highly recommended. The repair to my wheelchair was done by engineer Sean Taylor who was polite and very efficient. I've had several repairs and services by this company and would give ten stars if I could!

Respuesta de Ross Care
Very helpful fixed my brake temporarily and ordered me a new one! Very professional

Respuesta de Ross Care
Gary Thompson came today to put new wheels on my wheelchair. He was polite,respectful and did a very good job repair. Ross Care triumphs again. Thankyou 😁👌

Respuesta de Ross Care
Nigel Wilson was extremely knowledgeable and gave me a lot of time when he came to deliver my power chair. This included setting it up so that it was appropriate to me and giving instruction and advice as to how to use it.All clearly given with time to ask questions etc. He also took me out for a "test" drive . I was particularly nervous about going up and down steep hills here and he accompanied up and down the nearest one which greatly increased my confidence. Thank you!

Respuesta de Ross Care
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