Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary alwa... Ver más
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Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary alwa... Ver más
La empresa ha respondido
Gary Thompson came out to repair my son’s wheelchair and really went out of his way to do so . Extremely caring towards the understanding of a person who relies on a wheelchair 24/7 and is unable to w... Ver más
Gary Thompson did an excellent job of refitting a part to my wheelchair which had fallen off some days earlier. He also noticed that the left hand armrest was damaged and following a short visit to hi... Ver más
Very helpful and polite happy to answer our questions also a professional service provided when my wheelchair was checked thoroughly and a return visit to change a wheel and the footplate changed to... Ver más
Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.
Unit 11, Westfield Road, CH44 7HX, Wallasey, Reino Unido
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I'm always pleased with the service Ross Care provide..Gary Thompson was the service man today,he called before he arrived to let me know he's on his way. He provided quick service and was very friendly guy. Thank you Gary.

Respuesta de Ross Care
The guy was informative and went through our various options with us regarding our enquiry

Respuesta de Ross Care
Sean Taylor
I recently used this wheelchair service and was genuinely impressed with the level of care and professionalism throughout. From the first point of contact, everything was handled efficiently and with a friendly attitude. The team was punctual, respectful, and clearly experienced in assisting people with mobility needs.
What stood out most was their attention to detail and willingness to go the extra mile to ensure comfort and safety. The equipment was clean and well-maintained, and the entire process felt smooth and stress-free.
It’s not always easy to find services you can fully rely on, but this team did a consistently good job. I would definitely recommend them to anyone in need of dependable wheelchair support.

Respuesta de Ross Care
One of Ross care's engineers Gary Thompson has been out to my son a few times now both in school and at home for wheelchair repairs. He always goes above and beyond to ensure a professional service and has a friendly and approachable nature. He is a hard worker and takes pride in his work, ensuring the safety and comfort of my son . If only everyone could be as helpful as him 🙂 thank you Gary.

Respuesta de Ross Care
The service we’ve received has been very good,can’t praise you enough,

Respuesta de Ross Care
Sean Taylor came to fit a stump board to my Dad's wheelchair today at Newquay Community Hospital. He was efficient, friendly and the service provided was faultless.

Respuesta de Ross Care
The Gentleman was very polite and professional,he showed great patience and his presentation of the wheelchair was extensive

Respuesta de Ross Care

Respuesta de Ross Care
Gary Thompson out of hours wheelchair engineer was very understanding and dedicated to make sure the job is done ASAP

Respuesta de Ross Care
Gary Thompson came to fix wheelchair friendly Gary was professional and knew his job ,came out of hours and got everything working again cannot fault him at all brilliant service brilliant chap credit to service

Respuesta de Ross Care
Sean Taylor provided an excellent service repairing Lilli’s wheelchair.
Thank you so much.
Geoff and Lilli

Respuesta de Ross Care
Jason Tbllins was terrific. He fixed the issues I had straight way. He helped me understand the Issue and gave me a step by step explanation as he was working on the issues at hand. first time experience of anyone doing that for me.

Respuesta de Ross Care
My partner had Hugh as our engineer, an we can’t fault him he’s wonderful takes his time, on the job he’s completing.
He’s always happy to have a chat, happy, cheerful great experience all round.

Respuesta de Ross Care
The Engineer Sean Taylor was very patient answered my questions,He explained what he was doing when he was servicing the chair .

Respuesta de Ross Care
Gary Thompson was very kind and caring when he delivered the equipment. Explained everything I needed to know. Offered to help with getting me some water when I struggled to catch my breath back. Very kind and caring person. A true asset to this company.

Respuesta de Ross Care
When my wheelchair arrived there were no clips under the arms so today Sean Taylor came and fitted them. He was friendly and showed us how to remove them if we needed to. Then left and wished us a happy holiday
(My husband obviously told him we were going and it is my 1st holiday with a wheelchair) Thank you for your good service and support. Sue Wherry

Respuesta de Ross Care
Gary Thompson rescued me a very nice man friendly and very helpful
Thank you, Gary, for your help

Respuesta de Ross Care
Sean Taylor from Ross Care visited to fix the brakes on a wheelchair. He was really friendly, sorted the issue in no time, and also pumped the tyres up to save me a job. Would definitely welcome him back.

Respuesta de Ross Care
The engineer that came today was Sean Taylor. He contacted me prior to his arrival which was helpful. This is not the first time that we have met Sean, on each occasion he has been, friendly and polite. When speaking Sean addressed both myself and also the disabled client which made him feel included and valued. Sean is knowledgeable and patient. On this occasion, upon seeing the client seated in the wheelchair, he identified postural issues and made a recommendation that would help the client to be seated more comfortably upright in the wheelchair. Sean also very kindly lifted the wheelchair from the back of my car and assembled it for me as I was unable to do so myself due to an injury. We are both grateful for the help we received today and are looking forward to getting out and about with the wheelchair!

Respuesta de Ross Care
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