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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great music service app for your smart tv. When away at our holiday home Roxi provides us with an amazing service and ability to annoy our neighbours with our singing. The added bonus of a microphone... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Found this after seeing on TV advert. Family find it brilliant especially for karaoke, 4 generations get involved and have loads of fun. I would have given 5* but for me I find it a little bit irrita... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What made my experience great was the FREE MICROPHONE for the purpose of putting something in my wife's mouth... she's constantly singing no matter what hr of the Day or Night and this microphone has... Ver más

Valorada con 3 estrellas sobre 5

The Music and video choice is brilliant and the ability to add to your play list is really easy, however a user manual would answer a lot of questions I've seen on trustpilot. I can play my playlist b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Empresa de electrónica
  3. Karaoke
  4. Karaoke con vídeo

Escrito por la empresa

ROXi brings a world of musical entertainment to your TV with millions of Music Videos, Exclusive Music Channels, Karaoke and Music Games. Download the free ROXi Smart TV app on Sky Q, Amazon Fire TV, Android TV and Google TV. Or get the ROXi Console which plugs into any TV and includes a free Mic Controller and 12 months of ROXi Premium.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(2402)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

In an effort to hear back from Roxi

In an effort to hear back from Roxi, I submitted my earlier review here, but haven't received any response yet. It appears they prioritize positive comments. This was my final attempt to reach them since they haven't replied to any of my previous inquiries.

20 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless!

Utterly useless! Doesn’t even start up! You get it connected and but says the servers are basically out of action! The telephone number doesn’t work and emailing only gets you an automated reply telling you to read the Q&A’s!
Not at all happy!

25 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed and ignored

Tried the app thinking it offered a decent free experience, but most of the fun stuff was suddenly locked behind a paywall after just one day. Felt like a bait-and-switch. Reached out for help but got no response. Seems like they only engage when the reviews are glowing. Not impressed.

2 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Too much ads

Too much ads. I don't want to view ads but when I try to get premium it is not pushing through. Any help you can offer?

17 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not a fan of ads.

Never had any issues with ROXI until recently. Unable to renew my premium subscription. Cannot deal with frre option because of the ads.Will have to look elsewhere.

9 de febrero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Premium

Had Roxi for yrs 1st I had the console now on sky go but my premium has run out and now there is nowhere to renew so find it hard with the ads sorry Roxi but no reply from Roxi support please sort it out

8 de febrero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

ROXi

Edit 21st November - ROXi reached out to me by email in the end with a very well written letter. Better late than never and I'm given hope that at some point the ROXi service may be back to its best.

I'm afraid I need to add to the recent list of negative reviews. ROXi was, for a time, one of the best things about my TV service and I was happily paying for the premium subscription service. In the last couple of months though, the service has become completely unusable. It started out as the app crashing and then losing lots of the tracks I had in Favourites, to the point now where the app won't even launch.

It's such a shame because when working to its full potential, I think ROXi is great. The low review score is also in part due to receiving no reply to my recent communications. With no phone or chat support, it feels like the service is being mothballed, but I hope it bounces back and I can then revisit this review.

I've had to switch to YouTube Music for around twice the price, but I need to get my fix of my favourite music videos on TV one way or another.

20 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

When I bought a new TV I tried out the…

When I bought a new TV I tried out the app and i thought I cancelled my subscription but a payment of £6.99 was taken out of my bank account, I looked on the app to see can I cancel my subscription again and it's up for maintenance but for how long it has being who knows , I emailed them and no reply ,

Got reply and refunded, but they need to make it easier to cancel a subscription.

1 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Sing with the artist issues after subscribing

Had this app on my tv for a while there were limitations to sing with the artist on the free so I paid the subscription as it was good fun, however half hour after I’d paid none of the karaoke songs would load everything else seemed to work but choosing sing with the artist was a no go and ruined what started as a fun evening.

Very disappointing better of not wasting your money

23 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor customer service

I left my previous review on here in the hope that someone from Roxi would contact me but nothing, it seems they only respond to positive feedback. This was my last resort to get in contact with them as they have never responded to any other requests

12 de septiembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Great idea but ruined by adverts and…

Great idea but ruined by adverts and loading failures

Tried to do a music quiz , got stuffed by the adverts as failed to load next song after previous advert ,1st score of 335 , got black screen , 2nd score of over 500 .same again ..maybe would've been better if could actually hear the songs or select the options

Deffo won't be paying for premium , useless glitches system

23 de agosto de 2024
Opinión espontánea

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