Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great music service app for your smart tv. When away at our holiday home Roxi provides us with an amazing service and ability to annoy our neighbours with our singing. The added bonus of a microphone... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Found this after seeing on TV advert. Family find it brilliant especially for karaoke, 4 generations get involved and have loads of fun. I would have given 5* but for me I find it a little bit irrita... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What made my experience great was the FREE MICROPHONE for the purpose of putting something in my wife's mouth... she's constantly singing no matter what hr of the Day or Night and this microphone has... Ver más

Valorada con 3 estrellas sobre 5

The Music and video choice is brilliant and the ability to add to your play list is really easy, however a user manual would answer a lot of questions I've seen on trustpilot. I can play my playlist b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Empresa de electrónica
  3. Karaoke
  4. Karaoke con vídeo

Escrito por la empresa

ROXi brings a world of musical entertainment to your TV with millions of Music Videos, Exclusive Music Channels, Karaoke and Music Games. Download the free ROXi Smart TV app on Sky Q, Amazon Fire TV, Android TV and Google TV. Or get the ROXi Console which plugs into any TV and includes a free Mic Controller and 12 months of ROXi Premium.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(2402)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent choice of decades

Excellent choice of decades. 80/90 Power Ballads excellent, not all ballads includes Rock

13 de abril de 2024
Opinión espontánea
Logotipo de ROXi

Respuesta de ROXi

HI Margaret,

Thanks for your review. We appreciate you taking the time to share your experience.

Thanks,
Lee @ ROXi Customer Support

Valorada con 5 estrellas sobre 5

Very Dependable and trustworthy which…

Very Dependable and trustworthy which is a rare event these days with online companies

24 de marzo de 2024
Opinión espontánea
Logotipo de ROXi

Respuesta de ROXi

Hi Guiseppi,

Thanks, we really appreciate your kind words.

Thanks,
Lee @ ROXi Customer Support

Valorada con 2 estrellas sobre 5

Free microphone offer misleading

Signed up for a free 30 day premium subscription after being impressed with the free service. As part of signing up there was a free microphone offer and I just had to pay £1 postage and packing.

There was no option to claim the microphone when I signed up and the Roxi website was vague but in the community pages I eventually found all I needed to do was download Roxi to my smart TV and an email would arrive for the free microphone.

I downloaded Roxi and also installed the app on Sky Q but no email arrived so I gave it a week still no email. I contacted Roxi customer support and was told the free microphone was only available to me after the free trial had ended but nowhere in their offer is this made clear.

3 de abril de 2024
Opinión espontánea
Logotipo de ROXi

Respuesta de ROXi

Hi Paul,

I wanted to clarify our email to you off the back of your review. You signed up to ROXi in April 2023 and we were explaining the Karaoke Microphone is only available for a limited time after sign up, as you have upgraded to Premium a year after signing up, the Karaoke Microphone offer wouldn't be applicable to you.

Hope that clears up any confusion.

Thanks
Michael @ ROXi Customer Support

Valorada con 4 estrellas sobre 5

A good range of videos

A good range of videos. Not too many adverts but the ones you do see get very repetitive. I'll stick with it for now as I begrudge paying another £6.99 a month for ad free.

6 de abril de 2024
Logotipo de ROXi

Respuesta de ROXi

Hi David,

Thanks for your review. We appreciate you taking the time to share your experience.

Thanks,
Lee @ ROXi Customer Support

Valorada con 5 estrellas sobre 5

Wide choice of music

Wide choice of music, even on the free version and not just the usual well-known ones.

13 de abril de 2024
Opinión espontánea
Logotipo de ROXi

Respuesta de ROXi

Hi,

Thanks for leaving us a review. We’re glad you’re enjoying ROXi.

Thanks,
Lee @ ROXi Customer Support

Valorada con 5 estrellas sobre 5

Great for all ages

Great for all ages. The didst love the microphone 🎤

13 de abril de 2024
Logotipo de ROXi

Respuesta de ROXi

Hi Louise,


Thanks for leaving us feedback and we’re glad to hear you are loving ROXi.

Thanks,
Lee @ ROXi Customer Support

Valorada con 4 estrellas sobre 5

Had to contact customers services

I contacted customers' services, and they were very helpful. problem solve.
thank you.

3 de abril de 2024
Logotipo de ROXi

Respuesta de ROXi

Hi Dorothea,

Thanks for your feedback, we appreciate it.

Thanks,
Lee @ ROXi Customer Support

Valorada con 5 estrellas sobre 5

Great experience

Great service from signing up and the free Mike works well many thanks

5 de abril de 2024
Logotipo de ROXi

Respuesta de ROXi

Hi James,

Thanks for your review. We appreciate you taking the time to share your experience.

Thanks,
Lee @ ROXi Customer Support

Valorada con 4 estrellas sobre 5

Great fun

Great fun! I can spend hours playing songs, doing the quizzes and singing along with the microphone albeit dreadful singing😅. My grandchildren all love it too. The only downside is that the song quizzes seem to be American chart hits, a UK version would be good.

10 de abril de 2024
Logotipo de ROXi

Respuesta de ROXi

Hi,

Thanks for leaving us a review. We’re glad the whole family are enjoying ROXi.

Thanks,
Lee @ ROXi Customer Support

Valorada con 5 estrellas sobre 5

Wow how much music does Roxi have

Wow how much music does Roxi have, they have every genre. I'm enjoying the music very much, and the Roxi microphone is fantastic.

4 de abril de 2024
Logotipo de ROXi

Respuesta de ROXi

Hi Diane,

Thanks, we really appreciate your review and kind words.

Thanks,
Lee @ ROXi Customer Support

Valorada con 5 estrellas sobre 5

Quick and efficient microphone…

Quick and efficient microphone delivered when stated...looking forward to using it

3 de abril de 2024
Logotipo de ROXi

Respuesta de ROXi

Hi Wendy,

Thanks, we really appreciate your kind words.

Thanks,
Lee @ ROXi Customer Support

Valorada con 5 estrellas sobre 5

Great music

Great music, easy to navigate

3 de abril de 2024
Logotipo de ROXi

Respuesta de ROXi

Hi,

Thanks for leaving us a review.

Thanks,
Lee @ ROXi Customer Support

Valorada con 1 estrellas sobre 5

Very disappointed

I recently downloaded the Roxi app having played the music quiz at a friend's house. Great quiz, great choice of music. However unless you are prepared to pay £6.99 per month for the advert free version, then I wouldn't bother. Just went on the quiz to be bombarded by the same "Max Factor" advert every 2nd or 3rd question. I appreciate the free version of the app has adverts, but a 20 second advert every 2 or 3 questions is absolutely ridiculous. App now deleted.

8 de abril de 2024
Opinión espontánea
Logotipo de ROXi

Respuesta de ROXi

HI Brian,

I have passed your feedback to our Product Team.

Thanks
Lee @ ROXi Customer Support

Valorada con 5 estrellas sobre 5

Great music service app

Great music service app for your smart tv. When away at our holiday home Roxi provides us with an amazing service and ability to annoy our neighbours with our singing. The added bonus of a microphone free when you sign up for a trial is even better. Their catalogue of songs seems endless.

7 de abril de 2024
Logotipo de ROXi

Respuesta de ROXi

Hi,

Thanks for leaving us a review. We’re glad you’re enjoying ROXi and we're sure your neighbours are too.

Thanks,
Lee @ ROXi Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más