Easy ordering and prompt delivery. I bought 2 pairs of flip flops and they are cheaper than another well known expensive brand and just as good. I have been wearing Roxy flip flops for over 25 years.
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Consulta las opiniones de los clientes
Wrong size sent after previous order did not go through due to a system error on website. Multiple contact with customer service and none answered. I’d send back without assistance but am not pay... Ver más
I have ordered from Roxy for years (since my twenties, I’m forty five!) and I infrequently return any items; just shows their sizing is perfect and the quality is excellent. Some of their clothing is... Ver más
Absolutely terrible. No order updates, false information about delivery times. Apparently my item was being shipped from France not the UK, but you have to guess that information. Complaining falls o... Ver más
Información sobre la empresa
- Tienda de ropa para mujeres
- Tienda de ropa deportiva
- Zapatería
- Tienda de surf
- Tienda de trajes de baño
- Tienda de deportes de invierno
Escrito por la empresa
Born in 1990 in Huntington Beach, Roxy is the first brand entirely dedicated to female surfers and active girls. Derived from Quiksilver's DNA, the brand quickly established itself with swimsuits, clothing, and equipment designed specifically for women in board sports. From its beginnings, Roxy achieved immediate success, such as the launch of its swimwear line and its iconic heart-shaped logo, inspired by the Quiksilver wave. In the 1990s, Roxy gained global recognition, supported by legendary athletes such as Lisa Andersen, four-time world champion and a true figure in women's surfing. The Roxy universe then expanded to accessories, clothing, snow wear, and young girls' lines, building a complete lifestyle around freedom, boldness, and athletic energy. Today, Roxy is an international reference in surfing, snowboarding, and fitness. It embodies a sunny, modern, and inspiring style, mixing performance, creativity, and femininity to support women in their adventures, whether on the waves, the slopes, or in daily life.
Información de contacto
Francia
- roxy-uk.co.uk
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I tried shopping via the app and it…
I tried shopping via the app and it wouldn’t process my voucher, then had difficulty with Apple Pay as well. It made it quite frustrating and every time I tried to go via the website, it would send me to the app. You also can’t do returns on the app- but you need the app to get membership rewards. So it’s not a pleasant experience to purchase.
The item itself is nice. Took a while to come which was a shame.
Tracking and updates are terrible.
Happy with everything in my order.
Great clothes, good quality and lovely designs. I ordered items for myself and daughter and they were all lovely. I recommend sizing up though as they do come up small.
I bought two lovely tops
I bought two lovely tops in the half price sale. The orange one is perfect to wear with my summer skirt with its pattern of oranges and lemons. And the white one I can wear with skirts or trousers. Easy to order and the delivery was prompt.
Customer service is shocking
Customer service is something that really is a downer on this product
Ordered ten days ago, still not arrived
Ordered ten days ago, still not arrived. Estimated delivery time was three days and no warning at time of purchase that it would be shipped from Europe. Avoid.
I love Roxy
I love Roxy. Best part of 30years wearing their clothes and accessories. The quality has not changed. I still wear some that are still good from the beginning. Never been let down. Just remember to wash everything at 30’ to make sure you’re kind to the clothes x
Swimsuit very uncomfortable with…
Swimsuit very uncomfortable with prolonged wear. Legs ride up at the front and rub, as do thick and bulky seams on the inside. For the price, I'm very disappointed.
Good swimwear and shorts
Good swimwear and shorts. Quick delivery
Scammers
Iv tried to contact them multiple times and no real response and I had no tracking number when I placed my order.
Lovely stylish suitcase
Lovely stylish suitcase. Easy to order and quick delivery. Well packaged - very happy with Roxy.
Fantastic and easy to navigate and…
Fantastic and easy to navigate and purchase from. This was my first Roxy purchase and I’m not disappointed!
Zero communications
No idea where my parcel is or any communication.
Always great service
The service is great. Estimated delivery provided on order and full tracking. Bought three pairs of shoes and love them all.
Excellent all round!
Website is easy to navigate and ordering and returns are set up to make things hassle free for the customer. Great stuff ROXY and I highly recommend!
Do not waste your time, money or energy
Absolutely horrendous customer service. It took 2 weeks to deliver my order to begin with and I had no updates on its status despite trying to contact the customer support.
I've returned the order over a month ago, but have not received my refund and again, when trying to get in touch they respond with an automated message. No way to call or contact a live person. I'll be trying to claim a refund through my bank, but really recommend not wasting your time or energy with this business. By far one of the worst online retail experiences I've had.
No nice top but no contact with customer services for help
I contacted customer services as I feel I was overcharged (the final amount changed was full price even though I used their sign up discount. Customer services didn't bother to respond. I ended up paying in full!
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