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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy ordering and prompt delivery. I bought 2 pairs of flip flops and they are cheaper than another well known expensive brand and just as good. I have been wearing Roxy flip flops for over 25 years.

Valorada con 1 estrellas sobre 5

Wrong size sent after previous order did not go through due to a system error on website. Multiple contact with customer service and none answered. I’d send back without assistance but am not pay... Ver más

Valorada con 5 estrellas sobre 5

I have ordered from Roxy for years (since my twenties, I’m forty five!) and I infrequently return any items; just shows their sizing is perfect and the quality is excellent. Some of their clothing is... Ver más

Valorada con 1 estrellas sobre 5

Absolutely terrible. No order updates, false information about delivery times. Apparently my item was being shipped from France not the UK, but you have to guess that information. Complaining falls o... Ver más

Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. Tienda de ropa deportiva
  3. Zapatería
  4. Tienda de surf
  5. Tienda de trajes de baño
  6. Tienda de deportes de invierno

Escrito por la empresa

Born in 1990 in Huntington Beach, Roxy is the first brand entirely dedicated to female surfers and active girls. Derived from Quiksilver's DNA, the brand quickly established itself with swimsuits, clothing, and equipment designed specifically for women in board sports. From its beginnings, Roxy achieved immediate success, such as the launch of its swimwear line and its iconic heart-shaped logo, inspired by the Quiksilver wave. In the 1990s, Roxy gained global recognition, supported by legendary athletes such as Lisa Andersen, four-time world champion and a true figure in women's surfing. The Roxy universe then expanded to accessories, clothing, snow wear, and young girls' lines, building a complete lifestyle around freedom, boldness, and athletic energy. Today, Roxy is an international reference in surfing, snowboarding, and fitness. It embodies a sunny, modern, and inspiring style, mixing performance, creativity, and femininity to support women in their adventures, whether on the waves, the slopes, or in daily life.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

373 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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2,9

Todas las opiniones

(373)

140 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy ordering and prompt delivery

Easy ordering and prompt delivery. I bought 2 pairs of flip flops and they are cheaper than another well known expensive brand and just as good. I have been wearing Roxy flip flops for over 25 years.

18 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sizing is awful

The product looks lovely on the website but the sizing is so bad. I’m a size 8-10, ordered a medium as I wanted a loose fit. They were too tight. I ordered a large (which is crazy due to my size) and even those were too small?!! I gave up in the end.

17 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t shop from Roxy!!!

Don’t shop from Roxy!!!! I have loved the clothes since I was a kid but I’ve had one too many bad experiences. I’m still waiting for a refund five weeks after the package got back to them. I have had nothing back from any of the methods I’ve used to try and contact them I have tried to get in touch with them over six times. You can’t seem to ever get a person to help it’s just AI so nothing gets resolved. I’m going to give it a few more days then get in touch with the bank as Roxy have been useless.

20 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

ZERO CUSTOMER SERVICE

Placed an order containing several items - all had the same delivery window of less than one week.
When I received the order, some items were missing so I checked my order history which showed some times where still being "processed."
At no point during the order process was I advised that these items would not be shipped together.
I have contacted Customer Services twice with zero response.
I am so sick of companies who focus heavily on online sales yet take absolutely no accountability for errors nor demonstrate any form of after sales service.

17 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong size sent after previous order…

Wrong size sent after previous order did not go through due to a system error on website.
Multiple contact with customer service and none answered.
I’d send back without assistance but am not paying £5 return fee for something that was not my fault.
Won’t be shopping with them again.

15 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely terrible - AVOID

Absolutely terrible. No order updates, false information about delivery times. Apparently my item was being shipped from France not the UK, but you have to guess that information. Complaining falls on deaf ears. Ordered my item on 21st July and apparently it arrived on 31st. No idea though as I was already on holiday by then.
AVOID AVOID AVOID - would give no stars if I could.

21 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful customer service

I tried multiple times to get hold of customer services as I had absolutely zero delivery instructions. The delivery took a lot longer than shown on the website and it was a partial delivery on receipt. Half the order was missing.

7 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Quality

High quality fabrics on the items I purchased. They have washed and ironed and still look and feel like new. The colours of the tops I bought are great. Delivery was speedy too.

3 de agosto de 2026
Opinión espontánea

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