I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Ver más
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I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Ver más
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Thank you Olivia for sorting out my litter registration - you were ace!!!!! What transpired to be an error I had made and could have been a major problem, you were so helpful in getting it sorted out... Ver más
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The cost of registering a puppy is extortionate. Moreover the waiting time to have your registration completed and have the documents posted to you is unacceptable. This has been going on for years. I... Ver más
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Gloria made a nerve racking experience a total breeze for me, in helping me change my dogs ownership to add my sister as a joint owner. Very much appreciated. Kind regards. Mr Simon Ambler.
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It’s dogs who bring joy, enrich our days, and ultimately rule our lives. They are the ones that we would do anything for. From everyday health to lifelong protection, from wagging tails to winning rosettes, the Royal Kennel Club is here to honour dogs with the care, distinction and happiness they deserve. Today, and for generations to come, we are: At their service
Gatehouse Way, HP20 1RY, Aylesbury, Reino Unido
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We have recently purchased a KC registered puppy - and of course the breeder had to transfer ownership into our name . We rang the KC for a 5 generation certificate - Gloria talked the process thoroughly to us - and was absolutely superb . The amount of information the KC hold is frankly amusing

Respuesta de Royal Kennel Club
Very Helpful and helped me get the puppy pack downloaded

Respuesta de Royal Kennel Club
Pleasant and helpful guidance navigating website and resolving my enquiry.

Respuesta de Royal Kennel Club
Marie was extremely helpful, thank you!

Respuesta de Royal Kennel Club
Liv was super helpful and knowledgeable, I had several queries that were sorted out within the same call, super happy thank you 😊

Respuesta de Royal Kennel Club
can do helpful attitude, massive improvement over the last few years, night and day.

Respuesta de Royal Kennel Club
Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.

Respuesta de Royal Kennel Club
I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

Respuesta de Royal Kennel Club
Gloria was most helpful I felt she want out if her way this morning

Respuesta de Royal Kennel Club
Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

Respuesta de Royal Kennel Club
Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

Respuesta de Royal Kennel Club
I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.

Respuesta de Royal Kennel Club
The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work

Respuesta de Royal Kennel Club
One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....

Respuesta de Royal Kennel Club
Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!
Kind, patient helpful, understanding and very helpful service.
Thankyou Gloria 🙏

Respuesta de Royal Kennel Club
Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.

Respuesta de Royal Kennel Club
Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️

Respuesta de Royal Kennel Club
I have spoken with Loren several times and she is fantastic. She is always really helpful, polite and knowledgeable.

Respuesta de Royal Kennel Club
I contacted Loren today to discuss my new litter registration. I had made some errors completing the online form and she got the issues sorted out and puppy registration authorised for me.
Loren was very efficient, understanding and very kind to speak to. Thank you Loren.

Respuesta de Royal Kennel Club
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