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Royvon Dog Training Opiniones 184

TrustScore: 4.5 sobre 5

4,7

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Valorada con 5 estrellas sobre 5

Cant fault the staff especially Anna and Anna! Maxi loves going there and the daily updates of her doing zoomies all around the outdoor area reflects that. It’s never easy leaving your dog in someone... Ver más

Valorada con 5 estrellas sobre 5

We were so anxious cause our baby dog is a rescue and doesn’t like other dogs or strangers and we weren’t sure how it will go. But once we met Ella she was full of confidence and she knew exactly what... Ver más

Valorada con 5 estrellas sobre 5

We couldn’t be happier with the care our dog receives. The team has been absolutely wonderful—sending daily photos and updates, which gives us real peace of mind while we’re away. It’s clear how m... Ver más

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Valorada con 5 estrellas sobre 5

We did a confidence stay with Royvon as we have a dog who is extremely anxious and reactive at times, and wanted to see how he would cope in this environment. Chloe was absolutely fabulous working wit... Ver más

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Información sobre la empresa

  1. Entrenador/a de perros
  2. Guardería para perros
  3. Residencia canina
  4. Servicio de alojamiento para mascotas

Escrito por la empresa

About Royvon Dog Hotels & Training At Royvon, we’re passionate about helping dogs thrive. With over 60 years of experience, we provide expert-led dog training and high-quality boarding services tailored to each dog’s individual needs. Whether your dog is staying for a holiday or a transformational training stay, our goal is to ensure they feel safe, enriched, and loved—just like they would at home. We offer a range of services including: Classic Boarding with owner-selected enrichment options Tailored Boarding with Daily Training for dogs needing structure, learning, and support Confidence-building stays for dogs needing extra care or behavioural help With three locations in the UK and a team of caring professionals, we’re here to support your dog’s happiness and development—whether they’re with us for a short stay or a longer journey. We love what we do, and we’re proud to have earned the trust of thousands of dog owners over the years. Your feedback helps us grow and continue delivering the best for the dogs in our care.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

184 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Meet and Greet

We were so anxious cause our baby dog is a rescue and doesn’t like other dogs or strangers and we weren’t sure how it will go. But once we met Ella she was full of confidence and she knew exactly what she was doing our Bonnie didn’t react at all or bark. We were so at ease the whole meet and greet. Ella showed us around and answered all our questions. We will definitely book a confidence stay next and take it from there.

30 de abril de 2026
Valorada con 5 estrellas sobre 5

Royvons is great!

Cant fault the staff especially Anna and Anna! Maxi loves going there and the daily updates of her doing zoomies all around the outdoor area reflects that. It’s never easy leaving your dog in someone else’s care but when their tail wags non stop and the eagerness to get through the gate makes it alot easier! Thanks Royvons - can’t recommend enough.

22 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Disappointing Confidence Stay.

Our 8 month old Cocker spaniel came here as a confidence stay (2 days & 1 night) to see how well he did before deciding on a 3 week residential training stay.
We were quite disappointed with both the 30 minute meet and greet the carer and the 30 minute handover at the end of the stay as both were less than 10 mins and had very little information and what information we did get was prized out of the team and the report written had very little other than he did well and enjoyed himself which I have no reason to think he didn't but as owners we are left not confident.

26 de abril de 2026
Valorada con 5 estrellas sobre 5

We couldn’t be happier with the care…

We couldn’t be happier with the care our dog receives. The team has been absolutely wonderful—sending daily photos and updates, which gives us real peace of mind while we’re away. It’s clear how much attention and affection they give to every dog.

Our dog is always so excited to go back, which says everything about the environment and care provided. On top of that, the team has been incredibly helpful and flexible when it comes to bookings, making the whole experience smooth and stress-free for us.

Highly recommend to anyone looking for a reliable and caring place for their dog!

20 de abril de 2026
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Respuesta de Royvon Dog Training

Thank you so much for taking the time to leave such a thoughtful review. Feedback like this genuinely helps other dog owners make the right choice for their own dog, and it means a great deal to us as a family business.

We’re delighted to hear how happy you are with the care your dog receives. Providing daily updates and photos is something our team really believes in, as it gives owners that all-important peace of mind while they’re away. Your kind words about the attention and affection shown to each dog truly reflect our core values of love, commitment and respect, and the team will really appreciate hearing this.

It’s also wonderful to know your dog is always excited to come back. That tells us we’re creating the right environment where dogs feel safe, relaxed and genuinely enjoy their stay. We’re equally pleased that you’ve found the team helpful and flexible with bookings, as making the whole experience smooth and stress-free is something we’re always striving for.

We’re constantly looking at how we can improve by doing more of what works well and less of what doesn’t, so your feedback is incredibly valuable in helping us shape the experience we provide.

Thank you again for choosing Royvon. We truly appreciate your trust in us and look forward to welcoming you and your dog back again soon.

Valorada con 5 estrellas sobre 5

Kaiser re fresh training

Excellent dog training wonderful staff couldn’t recommend more highly

20 de abril de 2026
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Respuesta de Royvon Dog Training

Thank you so much for taking the time to leave this review – it really does help other dog owners make the right decision for their own dog, and we’re very grateful.

We’re so pleased to hear that Kaiser’s refresher training went so well and that you found the experience excellent. Feedback like this reflects the love, commitment and respect our team puts into every dog they work with, and it means a great deal to them personally to hear your kind words.

We truly appreciate you choosing Royvon and trusting us with Kaiser. As a family business, we’re always looking to improve by doing more of what works well and less of what doesn’t, so your feedback is incredibly valuable to us.

We look forward to welcoming you and Kaiser back again soon.

Valorada con 5 estrellas sobre 5

Thank you

Had updates each day regards to how the dog was doing along with photos
As we left on the day I was collecting a member of staff came up to say goodbye to him.
He was well looked after.
Thank you all

16 de abril de 2026
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Respuesta de Royvon Dog Training

Thank you so much for your lovely review. Feedback like yours really helps other dog owners make confident decisions about what’s right for their own dog, and it means a great deal to us as a family business.

We’re so pleased you enjoyed the daily updates and photos — keeping you connected and reassured while your dog is with us is a really important part of what we do. It’s also wonderful to hear about the team member coming to say goodbye; those little moments reflect the genuine love, commitment and respect our team has for every dog in our care, and your kind words will mean a lot to them personally.

We truly appreciate you choosing Royvon and trusting us to look after your dog so well. Your feedback helps us continue to do more of what works and keep improving every part of the experience.

We look forward to welcoming you and your dog back again soon.

Valorada con 5 estrellas sobre 5

I would highly recommend Royvon

I would highly recommend Royvon. Our dog Betty had a fantastic two week stay. She was very well cared for by all the staff and came home a very happy Pup!
Special thanks to Kelsey and Tilly who looked after, cared for and trained Betty so well - we really loved the daily updates we received!
I will definitely be sending Betty to stay at Royvon again.

29 de marzo de 2026
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Respuesta de Royvon Dog Training

Thank you so much for taking the time to leave such a wonderful review. Feedback like yours really helps other dog owners make the right decisions for their own dogs, and it means a great deal to us as a family business.

We’re delighted to hear that Betty had such a fantastic two-week stay and came home happy. Providing a safe, enriching environment built on love, commitment and respect is at the heart of everything we do, so it’s incredibly rewarding to know you felt she was so well cared for.

Kelsey and Tilly will be especially pleased to read your kind words. They put so much care and attention into every dog they look after, and your recognition of their work – particularly with Betty’s care and training – will mean a lot to them personally. We’re also really glad you enjoyed the daily updates, as we know how important that connection and reassurance is while your dog is with us.

We truly appreciate you choosing Royvon and trusting us with Betty. Your feedback helps us continue to focus on what we do well and keep improving every part of the experience.

We look forward to welcoming you and Betty back again soon.

Valorada con 5 estrellas sobre 5

Royvon Merthyr

Bit trepidacious about dropping our dogs here as they’d only been to the Bridgend one. Needn’t have worried! The staff were great (some relocated from Bridgend) and our two were well looked after. We’ll be back next month.

5 de abril de 2026
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Respuesta de Royvon Dog Training

Thank you so much for taking the time to leave this review – it really does help other dog owners make confident decisions about what’s right for their own dogs.

We completely understand that feeling of being a little unsure when trying a new location, especially when your dogs had only been to Bridgend before. Hearing that your worries were quickly put at ease means a great deal to us. Supporting dogs who are sometimes a little unsure or apprehensive is especially special to us at Royvon, as we know how much the right environment and knowledgeable team can make a difference in helping them feel safe and settled.

It’s lovely to hear your kind words about the team, particularly those who have relocated – your feedback will mean a lot to them personally. They care deeply about every dog in their care, and it’s great to know your two were so well looked after.

We truly appreciate you choosing Royvon and trusting us with your dogs. As a family business built on love, commitment and respect, feedback like yours helps us continue doing more of what works well and improving wherever we can.

Our team at Royvon Merthyr are already looking forward to welcoming you all back next month.

Valorada con 5 estrellas sobre 5

A great experience

A great experience, very informative and really helpful to guide us on our journey to train Marley

1 de abril de 2026
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Respuesta de Royvon Dog Training

Thank you so much for taking the time to share your feedback. Reviews like yours genuinely help other dog owners make informed decisions about what’s right for their own dog, and we’re really grateful.

We’re delighted to hear that you found your experience informative and helpful as you begin Marley’s training journey. Supporting owners with clear guidance is such an important part of what we do, and your kind words reflect the love, commitment and respect our team puts into every interaction. It will mean a lot to them personally.

As a family business, we’re always looking to improve by doing more of what works well and less of what doesn’t, so your feedback truly helps shape the service we provide.

Thank you for choosing Royvon. We look forward to seeing you and Marley again soon.

Valorada con 5 estrellas sobre 5

Confidence Stay

We did a confidence stay with Royvon as we have a dog who is extremely anxious and reactive at times, and wanted to see how he would cope in this environment. Chloe was absolutely fabulous working with him and providing us updates throughout as worried owners. They ensured he was comfortable and acclimating throughout, and in the end he had a brilliant time. I cannot recommend the confidence stays enough if you are concerned whether this may be the right fit for your dog.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Royvon Dog Training

Thank you so much for taking the time to share your experience — reviews like yours really do help other dog owners make confident decisions about what’s right for their own dog.

It means a great deal to us that you chose Royvon for your dog’s Confidence Stay, especially knowing how worried you were beforehand. Supporting dogs who are sometimes anxious is especially special to us at Royvon, as we understand how limited the general knowledge can be around helping dogs with these individual needs. Our team is trained to provide truly bespoke support, helping each dog feel safe and begin to think differently about their environment at their own pace.

Chloe will be so pleased to read your kind words. She puts a huge amount of love, commitment and respect into the dogs she works with, and keeping owners reassured with regular updates is something she really cares about. Knowing that this helped you feel more comfortable throughout the stay will mean a lot to her personally.

We’re so pleased your dog was able to settle, acclimatise, and ultimately enjoy his time with us — that transformation is exactly what the Confidence Stay is designed to achieve.

As a family business, we’re always looking to improve by doing more of what works well and refining anything that doesn’t, so your feedback genuinely helps guide us.

Thank you again for trusting us with your dog. We really appreciate you choosing Royvon and we look forward to welcoming you both back again soon.

Valorada con 2 estrellas sobre 5

As a vet, I was disappointed regarding the levels of care

I used this service over the Christmas period last year and, unfortunately, my experience was disappointing overall.
Prior to drop-off on the 20th, I completed all requested forms (requested the day before) and also provided a printed document outlining both dogs’ personalities and, importantly, their dietary requirements. Both dogs require very specific diets due to medical needs—one has allergies and the other is prone to gastrointestinal upset—so this was clearly documented.
During their stay, I received some email updates. While the environment itself felt more akin to a shelter setting (with noticeable odour and frequent barking), I was reassured at the time that they were being cared for.
However, upon collection, it became clear that there had been a significant error with their feeding. Despite the documentation provided, the food was incorrectly labelled, and a 1.5 kg bag intended for one dog was fed to my 32 kg dog over approximately three days. After that, both dogs were fed the same food. As a result, one dog experienced an allergy flare-up and the other developed diarrhoea. Which I had pictures of.
I raised this with the team after collection. Initially, there was some confusion and denial. The issue was eventually acknowledged, but I was didn't like that I had not been contacted during the stay when the feeding error occurred. Communication was slow and, at times, confused on their end which give me a sense of total lack of organisation and oversight.
While I appreciate that the Christmas period can be busy, this was a paid premium period (approximately £800 in total), and I would have expected a higher level of care and attention—particularly regarding health-related requirements. I was not actively seeking a refund, but given the circumstances, I believe it would have been appropriate for this to be offered (which wasn't).
On a positive note, the training service provided was good. However, as a Vet myself, I found the standard of care regarding the dogs’ health and dietary needs to be well below expectations.

20 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great!

Great! Its so lovely being able to leave the dog somewhere you can trust and know that they are cared for and treated so well. We are so lucky to have found them. We wouldn't use anywhere else! Thanks to the team and especially Ella for taking such good care of Prim on her last visit.

24 de febrero de 2026
Valorada con 5 estrellas sobre 5

This was the first time I have left my…

This was the first time I have left my rescue bordeaux in 7yrs, He can be reactive to certain people and I was so nervous to leave him but was immediately put at ease, the professional way my boy was handled as soon as we arrived was outstanding, the handler was so confident and professional, it 100% put my boy at ease and he just wandered off with the handler, not a care in the world, daily honest updates put me at ease and I would 100% be confident to leave him in the future, what an amazing team 10 out of 10.

11 de marzo de 2026
Valorada con 5 estrellas sobre 5

Professional, friendly, experts in dog care.

The company's approach to dog care made the experience really positive. As soon as we arrived it was clear that they had a really positive approach. Everyone we saw interacted well with our dog (Edna), who can be reactive and nervous. She showed no signs of anxiety and was immediately comfortable with her carer, Yvonne.
We received reports and pictures about what Edna has getting up to which was very reassuring. I was concerned that Edna would be anxious and not eating but she ate every meal - a clear sign that she was feeling comfortable. She was very happy when we collected her. I would highly recommend Royvon.

28 de febrero de 2026
Valorada con 5 estrellas sobre 5

Perfect place for my anxious girl

I took my very anxious girl Maggie for a confidence stay at Royvon Merthyr. What an amazing experience, they really took the time to get to know here and have given me so much peace of mind leaving her when we do go away.
Maggie is a rescue who struggles being away from us, she’ll shake uncontrollably and there is no way she will interact with anyone.
It was nice to see pictures of her playing and enjoying time there. She even went back to the handler when we picked her up for fusses. We will continue to take her for Daycare until we need to leave her for an extended time so that her confidence will build.

27 de febrero de 2026
Valorada con 5 estrellas sobre 5

Give it a go, it doesn’t break the bank, fabulous!

I had an hour with a trainer, I have two new German shepherds that were for their breed, a little anxious on a lead. I booked in for nearly an hour at very short notice.. All that fear went out of the window. Money really well spent. Been out today the day after, still a little nervous and we didn’t venture too far but much improved. It was a pleasure to see them sniffing and engaging. Slow process but they are so young and impressionable.onwards and upwards. Highly recommended.
Cannot wait for puppy classes next.
Thank you Royvon!

23 de febrero de 2026

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