RugStudio is an amazing company to work with! The customer service is top notch, and they have an incredible selection. I live in a small ski town in CO, and they make it super easy to order samples,... Ver más
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Consulta las opiniones de los clientes
I ordered a rug for our entryway that was backordered. I really wanted this rug and was willing to wait. Rug Studio regularly kept me apprised of the delivery date. This was not an expensive rug, b... Ver más
Our purchase of a large Karastan wool rug and pad from Rug Studio online was terrific from beginning to end! We were updated at every juncture. The sale rug had flaws reported up front and repairs wer... Ver más
Buyers beware: I have taken RugStudio to small claims court to get full refund and free return label! The rug I received was “item not as described” long story short RugStudio takes no accountability... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Información de contacto
12719 Cimarron Path, 78249, San Antonio, Estados Unidos
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
4,1
Muy bueno
315 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 40% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I haven't placed an order yet but of …
I haven't placed an order yet but of all the sites I've been on Rug Studio has by far the best overall selection.
19 de julio de 2017
Opinión espontánea
I have ordered multiple area rugs from …
I have ordered multiple area rugs from RugStudio. Everything from outdoor rugs to runners and I have found the selection outstanding. The pictures & description really helped me know exactly what I would be receiving. I have yet to be disappointed with the quality or value.
19 de julio de 2017
Opinión espontánea
RugStudio online chat review
I have only participated in the online chat for answers to a few questions and to obtain a coupon code. So far so good :)
18 de julio de 2017
Opinión espontánea
Jody was very polite and efficient
Jody was very polite and efficient. She answered my questions quickly. Thank you
18 de julio de 2017
Opinión espontánea
First time customer very pleased with response
I'm a first time customer and very pleased.
18 de julio de 2017
Opinión espontánea
mkorenge review
easy navigation through website and easy to chat
17 de julio de 2017
Opinión espontánea
Quality Rugs
Great quality, Beutiful colors, shipped as promised. Would recommend!!!
17 de julio de 2017
Opinión espontánea
I have been searching for a specific …
I have been searching for a specific designer pillow. Found nothing until today when I discovered your website....so happy!
17 de julio de 2017
Opinión espontánea
Though I ran into trouble ordering from …
Though I ran into trouble ordering from the website (it would not allow me to use a coupon code but did not explain the reason), I was given a mechanism to send an offline request for help that was timely responded to. The person assisting me was very helpful and resolved the problem to my satisfaction.
17 de julio de 2017
Opinión espontánea
Nice website/Great service!
Nice website. Found unique rugs and just what I'm looking for. Called customer care to inquire details about a Kathy Ireland rug and received great, professional service. +++++
14 de julio de 2017
Opinión espontánea
RugStudio has some of the finest …
RugStudio has some of the finest offerings.
14 de julio de 2017
Opinión espontánea
Reliable, helpful, full of options
So far I have found this website to be very helpful. I really like the variety in choice and pricing. Customer service is also incredibly reliable and seeks to appease (to their best ability) customer concerns and wishes. I would highly recommend this website for your home accerssorizing needs.
14 de julio de 2017
Opinión espontánea
Professional all around
User interface is top notch compared to other rug websites. Very easy to navigate, filter and sort. Customer service is great too as they have a chat associate available during all business hours. Very impressed with the overall professionalism of Rug Studio.
14 de julio de 2017
Opinión espontánea
Easy to order
Easy to order. Online help was great. I have spent hours searching different websites for rugs and Rug Studio has one of the largest selections I have found.
14 de julio de 2017
Opinión espontánea
good selection but don't love having to …
good selection but don't love having to hunt for coupons..
13 de julio de 2017
Opinión espontánea
Respuesta de RugStudio
Hi there, I'm sorry you had trouble signing up for coupons. We usually have a coupon banner posted on every applicable page and we also ALWAYS have a sign up box at the bottom of every screen for more coupons! If all else fails you are welcome to jump into chat for assistance any time!
Great product selection
Great product selection! Helpful customer service. I have worked with Rug Studio in the past and will continue to keep coming back! Lisa McQueen
13 de julio de 2017
Opinión espontánea
Five stars
We love RugStudio. They are great to deal with, very straightforward, ship on time, and the quality of the rugs we have ordered has been great.
13 de julio de 2017
Opinión espontánea
first time and I like the service and …
first time and I like the service and the quality.
12 de julio de 2017
Opinión espontánea
discount
I do not have my rug yet, but would be very happy to get a 10% discount
12 de julio de 2017
Opinión espontánea
Found what I was looking for
Found what I was looking for, quickly and for a fair price.
12 de julio de 2017
Opinión espontánea
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