Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

RugStudio is an amazing company to work with! The customer service is top notch, and they have an incredible selection. I live in a small ski town in CO, and they make it super easy to order samples,... Ver más

Valorada con 5 estrellas sobre 5

I ordered a rug for our entryway that was backordered. I really wanted this rug and was willing to wait. Rug Studio regularly kept me apprised of the delivery date. This was not an expensive rug, b... Ver más

Valorada con 5 estrellas sobre 5

Our purchase of a large Karastan wool rug and pad from Rug Studio online was terrific from beginning to end! We were updated at every juncture. The sale rug had flaws reported up front and repairs wer... Ver más

Valorada con 1 estrellas sobre 5

Buyers beware: I have taken RugStudio to small claims court to get full refund and free return label! The rug I received was “item not as described” long story short RugStudio takes no accountability... Ver más

Información sobre la empresa

  1. Diseñador de interiores
  2. Tienda de muebles

Información proporcionada por diversas fuentes externas

Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

315 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(315)

19 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing customer service

Brittany was an amazing service specialist! My call was answered quickly by her and not an automated system. She answered all my questions and helped me save on the beautiful rug I purchased! Thank you!!!

2 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just bought a small rug at a nearby …

I just bought a small rug at a nearby store for more money than the Rug Studio price, plus, had to pay tax. Got a price from that store on a larger rug, knew the price with RugStudio, the store was over a hundred more, so will be purchasing through RugStudio today. Also, the shipping appears to be quick, which I need.

2 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is the best rug website I have …

This is the best rug website I have found. Good variety, info, and search filters. Have been looking at rugs for months now and this is the site I keep coming back to and am now buying from.

1 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy and Fast

Was very easy to find the rug I was looking for. Had great information to allow me to verify the rug matched and price was good. Also had a handy chat feature to make sure everything was good.

1 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rug Studio has easy ordering

Rug Studio was helpful and good customer relations. They have a good selection of size and patterns. Ordering is user-friendly and there's an option of "chat" which I did use.

27 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

was told about rug studio by a …

was told about rug studio by a neighbor. they have the best prices with the largest selection of merchandise. the info provided with the rugs is also very helpful. did an online chat to get further information and their customer service is quick and very helpful. definitely recommend shopping with rug studio.

26 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love the way you can choose the …

I love the way you can choose the number of colors you want in your rug AND also the color you want to dominate over the others. This saves so much time, especially because there are so many rugs to choose from. It's nice to go to one website and get so many new ideas!

21 de julio de 2017
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más