RugStudio is an amazing company to work with! The customer service is top notch, and they have an incredible selection. I live in a small ski town in CO, and they make it super easy to order samples,... Ver más
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Consulta las opiniones de los clientes
I ordered a rug for our entryway that was backordered. I really wanted this rug and was willing to wait. Rug Studio regularly kept me apprised of the delivery date. This was not an expensive rug, b... Ver más
Our purchase of a large Karastan wool rug and pad from Rug Studio online was terrific from beginning to end! We were updated at every juncture. The sale rug had flaws reported up front and repairs wer... Ver más
Buyers beware: I have taken RugStudio to small claims court to get full refund and free return label! The rug I received was “item not as described” long story short RugStudio takes no accountability... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Información de contacto
12719 Cimarron Path, 78249, San Antonio, Estados Unidos
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 40% de las opiniones negativas
Suele responder en menos de 2 semanas
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Easy to navigate with plenty options!
Rug Studio was easy to navigate and sort for the rug I was looking for. I also love that they offer a free rug pad for certain ones!
This is a great company
This is a great company! Offer name brand rugs at discounted pricing! Great customer service!
Almost every rug imaginable.
I have purchased four rugs from …
I have purchased four rugs from Rugstudio and I received excellent service. When I used Chat, I got all the information I needed. I followed up with a phone call and received the same excellent service by phone. The rugs were shipped free and Rugstudio sent frequent emails telling me of the order status. I would not use anyone else to order my rugs. They are sincerely the BEST.
Great website with contemporary rugs …
Great website with contemporary rugs and good prices!
ordering this beautiful rug that will …
ordering this beautiful rug that will match with my burgandy and green decor
Have ordered rugs before
Have ordered rugs before. Always a great experience!!
I was easily able to navigate quickly …
I was easily able to navigate quickly to the rug I have been looking for and when had questions used the chat feature. Customer service via chat was quick, friendly, and very helpful.
I love the customer service
I love the customer service! They're so friendly and helpful. Thank you, RugStudio!
Rug Studio has so many options
Rug Studio has so many options! The rugs are absolutely beautiful, and their customer service is quick and very helpful. I would recommend Rug Studio to my friends and family in a heartbeat.
Online chat is extremely responsive
Online chat is extremely responsive. Photos and video were helpful in determining the rug colors.
I have not bought the rug yet but so …
I have not bought the rug yet but so far the rug selection, prices, and customer service has been great.
outstanding chat line
Looking for a custom runner
Looking for a custom runner - hard to find. Your website had many to choose from and helpful people answering all my questions. Thumbs up!
The Best Carpets The Best Prices
This company & their website are presenting some of the finest carpets, I've ever seem. Many are one-of-kind, vintage to suit all tastes and decor. I have finally found a fabulous carpet. The price is reasonable, the delivery is free! I am delighted, and will shop again. Mrf
All around good company
Great service, chat system works well and rugs are good quality.
Would love to be able to see the rugs …
Would love to be able to see the rugs in a room setting - love the choices!
I have ordered from RugStudio many …
I have ordered from RugStudio many times. The product is always as advertised and the shipping time is extremely efficient.
Was disappointed when I could not …
Was disappointed when I could not receive the 20% off that I thought I could. I ordered this time, but last time I went through J C PENNY and they placed a somewhat larger order on items for us.
Karla was quite nice to deal with and we are appreciative.
MR W
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