RugStudio is an amazing company to work with! The customer service is top notch, and they have an incredible selection. I live in a small ski town in CO, and they make it super easy to order samples,... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I ordered a rug for our entryway that was backordered. I really wanted this rug and was willing to wait. Rug Studio regularly kept me apprised of the delivery date. This was not an expensive rug, b... Ver más
Our purchase of a large Karastan wool rug and pad from Rug Studio online was terrific from beginning to end! We were updated at every juncture. The sale rug had flaws reported up front and repairs wer... Ver más
Buyers beware: I have taken RugStudio to small claims court to get full refund and free return label! The rug I received was “item not as described” long story short RugStudio takes no accountability... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Información de contacto
12719 Cimarron Path, 78249, San Antonio, Estados Unidos
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 40% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
So far so good
RugStudio was great responding very …
RugStudio was great responding very quickly to an inquiry I had regarding the direction of a rug pattern. Their customer service is very helpful and professional.
My experience was very enjoyable and …
My experience was very enjoyable and everyone that helped me was very informative and very helpful with what ever questions I had.
Cheapest prices on the internet
Cheapest prices on the internet. I checked everywhere and they are the cheapest.
I am ordering for the third time in the …
I am ordering for the third time in the past month. The two rugs I've received have been quality and they look beautiful. Customer Service has been good, too.
Carries hard to find sizes
I have used Rug Studio for my last 2 …
I have used Rug Studio for my last 2 large area rugs. They have the best selection at the best price. Great customer service!
Very good customer service!
We have spent hours enjoying your site …
We have spent hours enjoying your site and appreciate the quality brand rugs available at reasonable prices.
I have nothing but wonderful things to …
I have nothing but wonderful things to say about Rug Studio and their products. The customer service is amazing and the rugs prices are extremely competitive. I'm so glad I found this site!
Satisfied customer multiple times!
I have never been disappointed with any of my purchases from Rug Studio!
I particularly love the Trans-Ocean collection for my beach home.
This site is wonderful
This site is wonderful. It has a lot of options to narrow down the size, shape, style, color and other preferences that you may have so that you don't have to look at so many other rugs that you aren't interested in purchasing. It's got so many beautiful rugs so it's taken me a while to choose. I can't wait to receive my rugs!
very helpful chatting with the customer …
very helpful chatting with the customer service
Site is easy to navigate
Site is easy to navigate. Online chat team very responsive. Prices are competitive.
Great selection of rugs for very …
Great selection of rugs for very reasonable prices!
Website is easy to use and colors are …
Website is easy to use and colors are accurate. Used webchat several times and associate was knowledgeable. Love that they offer a returnable swatch to check rug sample at home before ordering.
So many options!
So many options! I love the easy filtering for online review of options and the detailed info provided on the rugs. My limited experience with customer service has been great too.
Brittany was extremely helpful
Brittany was extremely helpful. I am very pleased with the Rug Sudio
Customer service is awesome
Customer service is awesome. Site is easy to navigate. And I love the rug selection and prices when I compare them to other retailers.
The ordering process was easy and …
The ordering process was easy and chatting with a customer service representative was seamless. I really appreciate the whole process.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








