Needed a couple of spare wheels quickly that are ready to go incase of emergency. Ruk bikes provide a very easy solution. Easy to use menu on their website providing a range of options to suit all bu... Ver más
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Consulta las opiniones de los clientes
There was a mistake with a wrong order which they quickly rectified once aware of it but then bit of chasing was then needed to get a returns label for it but which was eventually sent. However t... Ver más
I ordered a wheel that came quickly. It was not a match so requested a return that was accepted and processed in a reasonable time.
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Ver más
4,6
Excelente
228 opiniones
Invita a los clientes a opinar
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Ha contestado el 66% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
wrong fitting exchanged
18 de mayo de 2022
Excellent service speedy delivery and…
Excellent service speedy delivery and great prices! Very happy with my bike parts thank you!
17 de mayo de 2022
I ordered 28mm tyre
I ordered 28mm tyre. I received a 25mm tyre. I accepted the 25mm tyre because I needed to use it the weekend I received it. Fait accompli!
12 de mayo de 2022
Ritchie headset
Ordered a Ritchie headset.
RUK Bikes were the best price I could find.
It was delivered the following day.
Couldn't ask for better.
Would definitely recommend.
Happy customer.
10 de mayo de 2022
Excellent service and communication
Excellent service and communication. There was a short delay due to a supplier problem, but I was kept well informed and offered a full refund if I couldn't wait. Highly recommended.
8 de mayo de 2022
Excellent
Only place in the UK I found the item I purchased in stock, arrived the next day from ordering with free postage and the item was correct….
Great service 👌👌
4 de mayo de 2022
Fantastic retailer
Fantastic retailer. There was a short delay with my order due to a supplier problem, but I was kept well informed, and offered to wait a few days or cancel with a full refund. Product arrived as promised a few days later. Great customer service. Will definitely use them again.
1 de mayo de 2022
Opinión espontánea
Great service
Prompt delivery with exactly what I’d ordered at a good price.
Will use them again
22 de marzo de 2022
Excellent service
25 de febrero de 2022
Only company that had the relevant…
Only company that had the relevant part in stock well chuffed
31 de enero de 2022
Rubbish customer service
Rubbish customer service. Unable to return an item. There are plenty of other online companies, don’t use this one
24 de enero de 2022
Respuesta de Ruk Bikes
Hi Andrew, sorry to hear this. Did you actually get in touch with anyone regarding returning your item? We have an excellent returns policy and have had no previous complaints.
Great communication
27 de diciembre de 2021
BBB TL 18 Large - Perfect for MTB
Best price, free postage and easy transaction.
Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool.
The large version is spot on and the recess on bottle ensures the tool bottle is gripped and held well in the cage. Purchased another brand, which didn't have this and it wasn't secure in side loading cage. The small screw down lid compartment for chain link or other small items is a handy feature. The tool bottle plastic easily marks when placing in and removing from cage but this doesn't affect functionality.
Would recommend.
20 de diciembre de 2021
Parcel was not delivered on the date…
Parcel was not delivered on the date stated
And the box was squashed and damaged
20 de diciembre de 2021
Respuesta de Ruk Bikes
Hi Wayne, Sorry to hear that. We use a courier service for all shipments, they are extremely busy this time of the year.
Exactly what was ordered despite a…
Exactly what was ordered despite a shortage of 11-32 rear cassettes generally and delivered ahead of estimated delivery date - rarer than hens teeth ! well done
3 de diciembre de 2021
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