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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

SAE recently installed a new solar system at my house consisting of 14kw of panels, 10kw inverter and 30kwh of batteries. The electrician who managed my install was incredibly knowledgeable in battery... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Avoid SAE Tweed/Kingscliff at all costs. SAE installed reverse cycle air-conditioning units throughout my house. They used brackets that rusted shortly after leaving rust stains running down the walls... Ver más

Valorada con 5 estrellas sobre 5

Everything went according to plan from our first contact to installation. Simon came to our home & was very friendly & professional. We never even bothered to get any other Quotes as we felt comfortab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have been looking into solar for awhile and SAE group made the decision easy. They did not push finance or any other options just gave me straight up practical advice. The install went really well and... Ver más

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Información sobre la empresa

  1. Empresa de energía solar
  2. Proveedor de sistemas de aire acondicionado
  3. Equipos y soluciones de energía

Escrito por la empresa

SAE Group are your local experts when it comes to all things solar, air-conditioning and electrical


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

836 opiniones

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3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(836)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommended

The Team from SAE were prompt and efficient and easy to deal with. They telephoned to ensure that everything through the installation was running smoothly to provide updates.

5 de julio de 2022
Opinión espontánea
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Respuesta de SAE Group

Thanks for your kind words Julian! We are pleased to hear that our team looked after your during your installation! We hope you are sitting back enjoying the benefits of your new solar system! 😎

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, no pressure from helpful sales team. Very impressed.

29 de junio de 2022
Opinión espontánea
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Respuesta de SAE Group

Thank you for taking the time to share your review Adam. We love hearing from our happy customers and are thrilled that your experience was a good one. Enjoy your new solar powered home and all of the amazing benefits it brings!

Valorada con 5 estrellas sobre 5

We have used SAE several times over the…

We have used SAE several times over the years. Always helpful and professional. Highly recommended

22 de junio de 2022
Opinión espontánea
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Respuesta de SAE Group

Thanks for taking the time to leave your review Paola! We are grateful you have chosen SAE Group to assist you along your solar journey! Enjoy! 😊

Valorada con 5 estrellas sobre 5

Couldn’t be happier- highly recommended

Our whole experience with SAE to have our solar panels installed was wonderful. Mark provided us with expert, honest advice about our solar needs for the most reasonable price around. Catriona and Daryelle arranged all aspects of the installation for us at a time that suited us and Luke and team installed the panels in a matter of hours and didn’t leave til they checked it was all working! After sales service has been great too with SAE following up and ensuring our connection has been recognised by our electricity supplier. Couldn’t be happier and the panels look great too- thanks so much!

20 de junio de 2022
Opinión espontánea
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Respuesta de SAE Group

Hi Ana, Thank you so much for your wonderful review! We are happy to hear that our team looked after you well on your solar journey and that everything went smoothly during installation! We will be sure to pass your kind words onto the team. Welcome to the solar powered community! 😊

Valorada con 5 estrellas sobre 5

Efficient

Efficient, professional and polite from receptionist, sales rep and installer. Shown great patience and knowledge when a solar newbie like me asked way too many questions.

18 de junio de 2022
Opinión espontánea
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Respuesta de SAE Group

Thanks for your review Ben! We are pleased to hear that you had a wonderful journey with our team. We hope you enjoy the benefits of your new solar powered home! 😊

Valorada con 1 estrellas sobre 5

Have been trying for months for them to…

Have been trying for months for them to finalize a quote for me - just because it is different to what they are used to - which means they seem to be only salesman and NOT TRUE SOLAR INSTALLERS !!
Keep getting messages - will get back to you in a few days, Matt is out of the office and will get back to you, we have all the info we need so will finalize the quote - still one month later NOTHING !!!

17 de junio de 2022
Opinión espontánea
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Respuesta de SAE Group

Thank you for providing your feedback and letting us know about this issue, Gary. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will get in touch our Energy Consultant to be in touch with you directly to discuss your concerns.

Valorada con 5 estrellas sobre 5

We had a great experience with SAE from…

We had a great experience with SAE from the initial quote right through to handover of the system.
All of the team were professional, courteous and explained everything to us.
We are hoping to eventually buy a battery down the track and will be using SAE for this also.
Highly recommend.

16 de junio de 2022
Opinión espontánea
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Respuesta de SAE Group

Thank you so much for taking the time to share your experience Danielle! We are pleased that you have chosen SAE Group for your solar experience and to hear you had a smooth journey from start to finish, this is what we strive to deliver! We look forward to working with you in the future! 😊

Valorada con 5 estrellas sobre 5

SAE exceeded our expectations

SAE exceeded our expectations. Every contact we had with them was professional, helpful and delivered in a timely manner. They welcomed and dealt with all our queries to our satisfaction, from obtaining the initial quote to installation. Nothing was too much trouble. Office staff and contract installer were a pleasure to deal with.

26 de mayo de 2022
Opinión espontánea
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Respuesta de SAE Group

David, thank you for the great review! We’re so happy you loved your experience with SAE, we will be sure to pass on the positive feedback to our team. Enjoy your new solar powered home! 😊

Valorada con 5 estrellas sobre 5

Great experience

I had solar panels installed in my house with SAE Group and the experience was great.
All my interactions with the company have been good, from the salesperson, support, financial and installation. The information given to me was clear and ultimately they delivered on what it was presented to me by the salesperson.

24 de mayo de 2022
Opinión espontánea
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Respuesta de SAE Group

Thanks for taking the time to leave your review Felipe! We are pleased to hear you have had a wonderful experience with SAE Group and with your solar representative! We hope you now enjoy the benefits of your new solar powered home!

Valorada con 5 estrellas sobre 5

Just had SAE install a Tesla battery…

Just had SAE install a Tesla battery for us to accompany our 2 year old solar panel system. Damien was amazing from the very start- all my questions answered in layman’s terms & different options explained until I had a firm understanding. Updates on installation process were constant by the team which was appreciated The installers, Tim & Harry were fantastic. Tidy, efficient, and again happy to spend time walking me through it. I couldn’t be happier with my experience with SAE & highly recommend them to anyone going down the solar road.

20 de mayo de 2022
Opinión espontánea
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Respuesta de SAE Group

Thank you so much for the wonderful review Jacqui, we are so pleased that your new Tesla battery is a great companion to your solar and your household is now even more energy efficient! Enjoy the upgraded system!!!!

Valorada con 5 estrellas sobre 5

Happy to recommend SAE Group for solar

SAE recently installed our 8.8kw solar system (24 panels) with a 6kw inverter and a12.6kw battery. SAE provided the best of 3 quotes for the job and were helpful throughout the process of deciding what system we wanted. After ordering they appointed a liaison person which made follow up easy and quick. The installation team were great. Installation was 9 weeks after deposit was paid (we were expecting 5-6 weeks) but this delay is understandable given supply chain shortages and the constant wet weather in recent times.
We started out with very little knowledge of solar and were unsure about what system to install and who to use. We are pleased we chose SAE.

17 de mayo de 2022
Opinión espontánea
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Respuesta de SAE Group

Thank you so much for taking the time to share your experience Steve! We are pleased that you have chosen SAE Group for your solar experience and to hear you had a smooth journey from start to finish, this is what we strive to deliver! Hope you enjoy the benefits of your new solar powered lifestyle

Valorada con 5 estrellas sobre 5

Great experience from SAE for…

Great experience from SAE for installing my 6.6KW Sungrow Hybrid inverter system with Sunpower panels, Damian McMahon helped me to choose the right system for me and he followed up from start to finish. The quality of the materials used, installation and workmanship of the electricians are highly commendable. Overall, great value for money compared to cheap solar players in the industry.

9 de mayo de 2022
Opinión espontánea
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Respuesta de SAE Group

Thank you for taking the time to share your review Pramod. We love hearing from our happy customers and are thrilled that your experience was a good one. We'll be sure to pass on your feedback to Damian and the team. Enjoy your new solar powered home and all of the amazing benefits it brings! 😎

Valorada con 5 estrellas sobre 5

Great Job Again!

This is the third time that I have done business with SAE Group - solar panels, A/C and now the Tesla Powerwall. They are a great company to deal with, always polite, professional and efficient. The installers were excellent, as always.

11 de abril de 2022
Opinión espontánea
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Respuesta de SAE Group

Thanks for taking the time to leave your review David. We couldn't be happier to hear that you have had another great experience with SAE. We have no doubt you will be enjoying banking all that solar energy with your new Tesla battery! 😎

Valorada con 5 estrellas sobre 5

Excellent

From the first phone call to the follow up call after installation SAE Group's service was excellent. They kept in constant contact and kept me up to date with what was happening with each step. They explained it at a level I could understand as I am not overly tech minded. The customer service was first rate and the staff whom I spoke to were very polite and helpful. The installation team were on site for two days and very friendly, professional and got the job done without any fuss or problems. Cleaned up afterwards the whole experience was very pleasant. Would recommend them to anyone who wishes to have solar put on the resident.

6 de abril de 2022
Opinión espontánea
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Respuesta de SAE Group

Hi Cameron. Thanks for taking the time to share your experience. We're so pleased that you're happy and had a great experience using SAE Group. Welcome to the solar powered community! 😎

Valorada con 5 estrellas sobre 5

Exactly what I expected from a…

Exactly what I expected from a professional well established solar company. Quote process was simple, installation was within 2 weeks and accompanied by a professional job. My experience with this company was terrific.

27 de marzo de 2022
Opinión espontánea
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Respuesta de SAE Group

Thanks Kingsley! We are thrilled that you chose to use SAE Group as your supplier and that you had a terrific experience with us - exactly what we hope to deliver! We hope you're enjoying the benefits of your new solar powered lifestyle. Thanks again.

Valorada con 5 estrellas sobre 5

13.2KW Sunpower & Hybrid Inverter

From sales (John) to installation and following up circuitry for the backup (Corey and Matt) the whole process was efficient and professional with market leading value.
We installed the best 13.2KW Sunpower panels and Sungrow Hybrid Inverter for blackout protection and seamless battery integration down the track.
Give John a call and you won’t be disappointed.

20 de marzo de 2022
Opinión espontánea
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Respuesta de SAE Group

Thank you for taking the time to share your review Stuart. We love hearing from our happy customers and are thrilled that your experience was a good one. Enjoy your new solar powered home and all of the amazing benefits it brings! 😎

Valorada con 5 estrellas sobre 5

We can't recommend SAE Solar highly…

We can't recommend SAE Solar highly enough! Our experience from start to finish was surprisingly smooth .... exceptional customer service from every member of the team who kept us fully informed throughout particularly when the install was interrupted midway due to the recent flooding which was very much appreciated. Really professional company to deal with!

10 de marzo de 2022
Opinión espontánea
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Respuesta de SAE Group

Hi Tara, thank you so much for your review! We love hearing from our happy customers and are so pleased that everything went smoothly for you. We will be sure to pass your kind words onto the team. No doubt you're already reaping the rewards of your new solar powered lifestyle - enjoy!

Valorada con 5 estrellas sobre 5

We recently had SAE Group install…

We recently had SAE Group install solar, ducted air conditioning and replaced an existing split system. From the quoting through to delivery, their service was brilliant. The quotes were competitive, the staff kept us informed through the entire process and the installers were friendly, polite and efficient. A great experience all around!

11 de febrero de 2022
Opinión espontánea
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Respuesta de SAE Group

Thanks Michelle! We love hearing from our happy customers and are so pleased that you had great service as this is something we pride ourselves on delivering. Thanks for your feedback and for choosing to partner with SAE Group. 😎

Valorada con 5 estrellas sobre 5

Great service!!

Great service!!! Quick turn around time. Very friendly and easy to understand.

7 de febrero de 2022
Opinión espontánea
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Respuesta de SAE Group

Great to read your review Nicholas! Thanks so much for letting us know that you enjoyed your experience with SAE. Welcome to the solar powered community! 😎

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