SafetyLiftinGear Opiniones 

698
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’m a bit useless ordering via web…., therefore had no option than to call. I sincerely recommend that everybody calls..!!… Spoke to a fantastic Lady(Siobhan), who basically held my hand…., as I expl... Ver más

Valorada con 5 estrellas sobre 5

Dealing with SafetyLiftinGear for few years now. The staff has always been very supporting. Very proactive in replying our emails, taking our booking and prepare our orders on short notice. The del... Ver más

Valorada con 5 estrellas sobre 5

Great team to deal with. Robert Hood at the Glasgow depot provided a 1st class service, from a competitive quote, through to follow up emails and delivery confirmation for collection from an alternat... Ver más

Valorada con 5 estrellas sobre 5

We cannot praise this Company enough!! Unfortuantely, we ordered the incorrect lifting chains - absoutely our own fault, but James stepped in and arranged for the correct chains to be made up and de... Ver más

Información sobre la empresa

  1. Proveedor de equipamientos

Escrito por la empresa

We specialise in high-quality lifting gear, rigging equipment, and height safety products. Buy online or hire equipment from SafetyLiftinGear.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

698 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(698)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with
Pulled out all the stops very short notice at gone 22.00 Friday night and all organised and supplied by 10.00 Saturday morning.
Credit where Credits due thats amazing service

21 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superbly helpful!

Superbly helpful!

Had an issue with delivery (not their fault but the carriers) and Ella couldn't have been more helpful getting the issue sorted.

26 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service all round

Superb service all round. Large and valuable order requested at short notice and needed to be put together with accuracy and very quickly for prestigious customer working on HS2. Can't give enough praise. Without a diligent and reliable supplier we would have lost a very important order. Thanks very much. Great service.

22 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very supporting and proactive

Dealing with SafetyLiftinGear for few years now. The staff has always been very supporting. Very proactive in replying our emails, taking our booking and prepare our orders on short notice. The delivery driver is also very cooperative, always help us in offloading our orders.

Dave Perry the Depot Manager always try his best to help us in all aspects, he sort out deliveries on short notice and also arrange straps for us from his other branches. Highly recommend this company.

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was recommend Safetyliftingear by a…

Was recommend Safetyliftingear by a company I work for who use them extensively for a wide range of equipment.
I had to purchase various slings, karabiners and harnesses for a project of my own.
Was really impressed with the service and would recommend highly

18 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I ordered a ladder stabiliser for next day delivery. Unfortunately the courier company let SafetyLiftinGear down and put it on the wrong truck. Ella was great in tracking down my parcel and passing on my new delivery instructions. She kept me updated throughout the process until delivery was made. Thanks Ella!
It's good to know that some companies still offer such a personal and efficient service. I'll definitely purchase from SLG again.

11 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable Supplier

I have been using Safety Liftin Gear for the last 8 years and cannot fault the service they provide. We now have a trade account and James is always really helpful and replies quickly, which is really good when working to tight deadlines.

14 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have built a great working…

We have built a great working relationship with safety lifting gear over the past few years. James Bertham has been an asset to our company and we can’t thank him enough for constant help & advise. Amazing company and amazing service.

14 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic service from this…

Absolutely fantastic service from this company. Holly and Steve have gone above and beyond to ensure that we had the best customer experience on every occasion. It has been an absolute pleasure dealing with this company. Highly recommend!

8 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Answered the phone in seconds - absolutely pleasantly surprised. Spoke to a wonderful young lady that took my order and to save hanging on the phone, would ring me back. Gentleman spoke with me soon after about my order, gave direction and solid advice on what I needed & everything I needed was in stock. Fantastic service, wonderful staff and great price. Really well done

8 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top recommendation for SafetyLiftinGear.

Can not recommend SafetyLiftinGear enough, vast range of items always in stock with next day delivery, without the help of Steve, there would have been several delays on jobs for my business, I can always count on them to help us out at a last minutes notice.

28 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always reliable

Used SafetyLiftinGear at several businesses, always satisfied with their service and continued support. Definitely one of the most reliable and cost-effective companies in the market.

19 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic supplier

I have onboarded safetyliftinggear at 3 different companies now as our primary supplier for our working at height needs. Steven Murray being my main contact and I have to say they are one of the most efficient suppliers I have ever used. The products are fantastic, the price is great and on many occasions its ready for collection the same day or next day delivery. I would recommend them to anyone and will continue to use them going forward. Keep up the good work guys. It's a pleasure.

20 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

This Business Seemingly doesnt care about you

We have attempted to make purchase online of which was refused due to their poor payment checking system.

We emailed them multiple times over a period of time and never got any reply back.

We then called in and the lady which answered was extremely rude, cantankerous, obnoxious and kept interrupting us and further more kept saying we were saying things that we never said which was all an extremely surreal and confusing experience for us.
Lastly, the same lady whom we spoke to hung up on us twice and all we wanted to do was make a purchase!

Needless to say that we are now seeking out an alternative supplier as we don't wish to do business with nor fund ill practicing Companies such as this one.

31 de octubre de 2022
Opinión espontánea
Logotipo de SafetyLiftinGear

Respuesta de SafetyLiftinGear

Hello

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations on this occasion which is not a common occurrence.

When first contacted to due to the problem encountered all correspondence was replied to from start to finish in a timely manner, Siobhan provided assistance with the utmost professional manner as is our top priority in communicating with all of our customers with any enquires or support that is needed.

Unfortunately, this manner was not reciprocated when our sales manager attempted to help with this matter but was met with curt responses and resistance to options provided, we are more than happy help with any requirements you may have should you need to please feel free to get in contact with us on 0117 9381 600 or sales@safetyliftingear.com

Kind Regards
SafetyLiftinGear

Valorada con 5 estrellas sobre 5

CUSTOMER SERVICE 10/10

After purchasing some lifting / fall arrest equipment the order confirmation came through with the incorrect billing address on so I contacted customer support on the web page and very quickly afterwards I received a response for Ella Taylor who was extremely helpful and also friendly and couldn’t do enough to resolve the issue. Ella was fantastic and took total ownership of the issue through to completion and as soon as the order shipped Ella forwarded me the required VAT invoice with the correct billing address on it which I needed for our accounts team. Customer service without hesitation 10/10.

30 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect Helper

Amazing little product ordered a furniture dolly to help with the recent house move was a god send simple to use but helped so much with the big bulky items making light work of them 5 stars

2 de septiembre de 2022
Opinión espontánea

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