Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... Ver más

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Consulta las opiniones de los clientes
The lady on the travel money desk was very polite and efficient. The whole process was very speedy as I had pre-ordered and after checking my id and payment card, the cash was ready prepared. The on... Ver más
Very straight forward to check rates and book online ,quick processing time. Fortunately there is a collection point very convenient for me to get to. Staff was friendly and able to provide me with m... Ver más
Sainsburys offered a better exchange rate than the post office. Also, I was able to select my preferred date for collection. The staff offered buy back guarantee and guidance. Just one thing to be min... Ver más
Información sobre la empresa
Sobre Sainsbury's Travel money
Escrito por la empresa
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Información de contacto
15 Galena Road, W6 0LT, London, Reino Unido
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
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Every was ready for collection
Every was ready for collection, staff very helpful.
I ordered my travel money online and…
I ordered my travel money online and it was such an easy experience, we collected it from Castle Boulevard and the lady at the kiosk was such a friendly person who was so helpful too
I have left a 5 star review as I was…
I have left a 5 star review as I was very happy with very friendly and polite and great advice from Shirley re buying euros from the Eastbourne East sussex store would defo use again
Just what you want 😊
Very short time from ordering to collection
Friendly staff 👍👍
Quick and easy
Flexible and personal service
Flexible and personal service. Denomination of notes offered were varied and sensible. Also, a very polite and helpful member of staff at the desk, so I could have exchanged them had I wished to. Quickly arranged for collection. I will definitely use this service again.
Ordered my Euros online
Ordered my Euros online, was able to collect them 4 hours later. Quick and easy process. Asked for smaller denominations and was given what I needed by Ibrahim, great service.
It was ready quickly after I ordered it…
It was ready quickly after I ordered it online. I picked it up & the staff were very efficient and friendly. It was good that I had a mixture of different value notes.
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I was under the impression that I was…
I was under the impression that I was taking the time to get to Winchmore Hill to obtain the travel card. Not euros in cash. I did this a year ago for my autistic daughter. I was told I had to take the euros in cash but not offered the opportunity to put those euros on the card I had from last year. For some reason I had to pay with my bank card for euros to go on the card at a lower rate. This left me with euros in cash and euros on the travel card. In addition I was also told I could have topped up the travel card on the app. This was a fair distance I had to go in traffic. I was not pleased. Last year I got the travel card from there. Now it appears that it has to be ordered online.

Respuesta de Sainsbury's Travel money
Excellent service by the local bureau
I arrived early than booked date and still they were able to offer requested TM and it was very helpful and thank you.
First class service
Ease of use, prompt delivery of currency, excellent communication throughout, & knowledgeable / friendly staff.
Arrived at Sainsbury’s to collect my…
Arrived at Sainsbury’s to collect my order within in opening hour only to find that the cashier was on a break and I would have to wait 17mins. When I enquired why it was closed staff told me that the cashier is independent of Sainsbury’s and that he’s gone on break and that his time varies.

Respuesta de Sainsbury's Travel money
Excellent service & with a smile.
Smooth and Great Customer Service
Really friendly teller and easy process to collect the money. I was impressed that my ID and card were checked thoroughly
Good service but disappointed with the staff member.
I received an email the day after I had ordered my Euros advising they were ready for collection at the Sainsbury store on St Anne’s Way, Gloucester. Prompt service. The member of staff however has let the score down as all she said was I need to see ID and the bank card used. There was no please, thank you, hello, and no goodbye, and no other interaction.

Respuesta de Sainsbury's Travel money
Jill The Manc was delightful to meet
Jill The Manc was delightful to meet. She has great customer service and deserves a pay rise and promotion
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