Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... Ver más
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Consulta las opiniones de los clientes
The lady on the travel money desk was very polite and efficient. The whole process was very speedy as I had pre-ordered and after checking my id and payment card, the cash was ready prepared. The on... Ver más
Very straight forward to check rates and book online ,quick processing time. Fortunately there is a collection point very convenient for me to get to. Staff was friendly and able to provide me with m... Ver más
Sainsburys offered a better exchange rate than the post office. Also, I was able to select my preferred date for collection. The staff offered buy back guarantee and guidance. Just one thing to be min... Ver más
Información sobre la empresa
Sobre Sainsbury's Travel money
Escrito por la empresa
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Información de contacto
15 Galena Road, W6 0LT, London, Reino Unido
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4,6
Excelente
8 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Great customer satisfaction.
1 de septiembre de 2026
Very easy to order on line and very…
Very easy to order on line and very easy to collect.
1 de septiembre de 2026
Very helpful staff
Very helpful staff, pleasant and knowledgeable. Always go here for my travel money as good rate
25 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
A convenient way to exchange money
The online exchange worked smoothly and pick-up in store was good too. I'd recommend this.
1 de septiembre de 2026
Respuesta de Sainsbury's Travel money
Hi,
We're delighted to hear that your online exchange worked smoothly and that your in store pick up experience was good. We appreciate your recommendation.
Thank you,
Sainsbury's Travel money Customer team
Respuesta de Sainsbury's Travel money
Hi Anna,
We're so pleased to hear that your order arrived quickly and that you experienced such lovely customer service. Thank you for your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
So convenient and easy to do with good…
So convenient and easy to do with good rates
25 de agosto de 2026
Respuesta de Sainsbury's Travel money
Hi,
We're delighted to hear that you found our service convenient and easy to use, and that you were pleased with our rates. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Respuesta de Sainsbury's Travel money
Hi Stuart,
We are so glad to hear you had such a positive experience with us. Thank you for your wonderful feedback.
Thank you,
Sainsbury's Travel money Customer team
Respuesta de Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Online currency order
After ordering online, notified really quickly that my money was ready.
Polite and speedy treatment when collecting my currency.
1 de septiembre de 2026
Respuesta de Sainsbury's Travel money
Hi,
We're delighted to hear that you were quickly notified about your money being ready after ordering online. We're also pleased that you experienced polite and speedy treatment when collecting your currency.
Thank you,
Sainsbury's Travel money Customer team
Respuesta de Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Very straightforward transaction
Very straightforward transaction, the young lady was very engaging and the whole process was free flowing
1 de septiembre de 2026
Respuesta de Sainsbury's Travel money
Hi Paul,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Good exchange rate and easy to pick up…
Good exchange rate and easy to pick up at store.
25 de agosto de 2026
Respuesta de Sainsbury's Travel money
Hi Gary,
We're delighted to hear that you found our exchange rate to be competitive and that the in store pickup was easy for you. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Ordered online &did not receive an…
Ordered online &did not receive an email or text to collect travel money, I had to contact the customer services to find out myself.
25 de agosto de 2026
Respuesta de Sainsbury's Travel money
Hi Pamela,
Thank you for your feedback. We're sorry to hear you didn't receive a notification that your order was ready to collect. It sounds as though something may have gone wrong with the email or text alert, and we appreciate how frustrating it must have been to contact Customer Services for an update.
Thank you for bringing this to our attention. Your comments will be shared with the relevant team as we continue working to improve our customers' experience.
Thank you,
Sainsbury's Travel money Customer team
Respuesta de Sainsbury's Travel money
Hi David,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Good speedy service
Currency was available really quickly. Good rate of exchange as I am a Nectar card holder
Staff on desk friendly and helpful
25 de agosto de 2026
Respuesta de Sainsbury's Travel money
Hi,
We're delighted to hear that your currency was available quickly and that you received a good exchange rate as a Nectar card holder. It's also great that our colleagues were friendly and helpful.
Thank you,
Sainsbury's Travel money Customer team
Great in store service for pick up &…
Great in store service for pick up & great rate
1 de septiembre de 2026
Respuesta de Sainsbury's Travel money
Hi Rhona.
We're delighted to hear that you had a positive experience with our in store pickup service and found our rates to be great. We appreciate your feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy and good rate
23 de agosto de 2026
Respuesta de Sainsbury's Travel money
Hi Malcolm,
We're happy to hear that you found our service easy and the rate competitive. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Such a pleasant change
Such a pleasant change from all the hassle of going through the selfserve checkouts when food shopping.
1 de septiembre de 2026
Respuesta de Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Easy to order and notification when it…
Easy to order and notification when it was ready
1 de septiembre de 2026
Respuesta de Sainsbury's Travel money
Hi Margaret,
We're delighted to hear that you found the ordering process easy and that you received a notification when your order was ready. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Respuesta de Sainsbury's Travel money
Hi Mr Cobb,
We're delighted to hear that you found our service efficient and that you received good value with Nectar. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
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