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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These are beautiful shoes, neat, elegant and stylish. I ordered two sizes in extra-wide fitting. Sadly the larger size was too big for my left non-bunion foot and the smaller size pinched my right bun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have always struggled to find good looking and comfortable shoes in my size as I am a 9.5 wide fit, then I came across Sargasso & Grey and could not be happier. Yes they are quite pricey but so well... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I honestly can’t believe it — for the first time in my life, I can wear heels without pain! I have a 25 cm long foot and 11 cm width across the forefoot (fan-shaped), and I’ve always struggled with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

These are the MOST comfortable and flattering shoes on earth. I will be wearing them all summer to work, to summer parties and to work. They look deceptively narrow but when I put them on my feet they... Ver más

Información sobre la empresa

  1. Servicio de comercio electrónico
  2. Tienda de accesorios de moda
  3. Zapatería

Escrito por la empresa

Sargasso & Grey is a British company that creates stylish shoes for women who have wide feet, or who need a wider shoe fit. We believe every woman shoe be able to put on an elegant pair of shoes and experience that Cinderella moment where the shoe is a perfect fit! All of our shoes are made with a wider toe box giving feet a little extra breathing space and toes have a little extra wriggle room.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

157 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Best Wedges Must Buy

These are the MOST comfortable and flattering shoes on earth. I will be wearing them all summer to work, to summer parties and to work. They look deceptively narrow but when I put them on my feet they were like silk gloves. I wore them all day and night.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stylish, beautiful shoes

These are beautiful shoes, neat, elegant and stylish. I ordered two sizes in extra-wide fitting. Sadly the larger size was too big for my left non-bunion foot and the smaller size pinched my right bunion. I think the ribbed edging was just too low-cut for me. I live in hope that S&G will stock a style that fits me as they are such beautiful shoes. Ordering, despatch, delivery and refunds were prompt and efficient, thank you.

11 de abril de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

Thank you for taking the time to leave a review, even though, on this occasion, the shoes weren't quite right. We are introducing lots more lovely styles, so please do visit us again!

Valorada con 5 estrellas sobre 5

I have always struggled to find good large size shoes

I have always struggled to find good looking and comfortable shoes in my size as I am a 9.5 wide fit, then I came across Sargasso & Grey and could not be happier. Yes they are quite pricey but so well worth it as very well made and comfortable but at the same time current and don't look frumpy like so many other brands which offer these sizes. I can highly recommend them and now have a very healthy amount of shoes in my shoe cupboard. To honest my husband is lucky I didn't find them years ago as I do love shoes!

19 de abril de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

We are so pleased you found us, even if it is unlucky for your husband! We know it is hard for women to find stylish, wide-fit shoes, but it becomes even more problematic if you need larger sizes, so we are delighted you have found shoes that work for you! Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey!

Valorada con 5 estrellas sobre 5

thank you, thank you SO MUCH!

I honestly can’t believe it — for the first time in my life, I can wear heels without pain!
I have a 25 cm long foot and 11 cm width across the forefoot (fan-shaped), and I’ve always struggled with excruciating pain between my toe bones whenever I tried heels. I had basically given up on ever wearing them.
Then I received the “Lorna – Extra-Wide Fit T-Bar Heels”… and WOW. They completely hug my feet in the best way — no pressure, no pain, just comfort and support.
After years of discomfort, this feels like a miracle. I’m beyond happy and truly grateful. Thank you so much — you are absolutely amazing!

13 de abril de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

Thank you so much for your lovely review, Cristina. It makes our day to hear from happy customers, especially those who really struggle to find stylish shoes which are also comfortable. You are why we exist! Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey x

Valorada con 1 estrellas sobre 5

Sadly if you live in the US they charge…

Sadly if you live in the US they charge 77 dollars for shipping NOT COOL
So will not be ordering from them any longer.

6 de abril de 2026
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Hi Kelly. We charge $12.99 for shipping. This is a subsidised cost as the true cost to ship to the US is around $30. The $77 combines $12.99 shipping and $64.90 of duties and tariffs charged by US Customs. We understand tariffs are frustrating for our US customers, as for us, but they are sadly beyond our control.

Valorada con 5 estrellas sobre 5

Veronica shoes.

My Veronica shoes are great.
Comfy and fit well.

5 de abril de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

This is great to read! 🥰

Valorada con 5 estrellas sobre 5

Excellent quality and service. I usually overcompensate for my wide feet by taking a larger size so I ordered a size slightly too large so be aware of that.

The ordering process and delivery was fast and efficient. The quality of the shoe was excellent. Happy to find a brand that delivers on wide fitting shoes.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

We are so happy you found us, Kenzie. Thank you for taking the time to share your feedback, and thank you for choosing Sargasso & Grey!

Valorada con 5 estrellas sobre 5

Capella Extra Wide Width flats

Just purchased Capella Extra Wide Width Flats - Black Leather and I am SO happy with my purchase. I have never been able to wear anything remotely this cute with my extra wide feet and they are comfortable. My toe box measures at 24 cm and it is incredibly hard to find something stylish that fits. I always have to give up style when shopping for feet this wide. Not anymore. I have found my store for life. Thank you so much for making stylish shoes for women born with wide feet. ♥️

25 de marzo de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

It makes our day that you have been able to find the perfect shoes with us, Jen. We understand how tricky shoe shopping can be, especially with tricky feet, so we are thrilled that you are so happy with your purchase. Thank you for choosing Sargasso & Grey!

Valorada con 5 estrellas sobre 5

Great experience

Great experience - did exactly as they said, delivery early. Shoes beautiful, real quality from looks to leather smell, and very comfy. Packed beautifully too with a soft shoe bag thrown in.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

This is a lovely review to read, Caroline. Thank you for taking the time to share this feedback, and for choosing Sargasso & Grey!

Valorada con 5 estrellas sobre 5

Great fit and superb quality

Great fit and superb quality, only kept one pair , ordered several for right fit and right fit for my outfit

12 de marzo de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

Thank you for such a lovely review, Karen! We are glad you found the perfect shoes for your outfit. 😊

Valorada con 5 estrellas sobre 5

Fabulous!

Fabulous barefoot trainers from my new favourite shoe-shop - I bought the pink and am waiting for the restock of the leopard print. They are super comfy and stylish - rare to find in wide fit shoes. They're not cheap, so I really hope they last well. I'll definitely be keeping an eye on new styles - would love some square toe MaryJane style shoes with a low heel.

20 de febrero de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

Thank you for your lovely review, Fiona! We are so pleased you are happy with the barefoot trainers. We have more colours coming soon! We have also noted your feedback about Mary-Janes. Have you seen our Madison Square toe Mary-Janes?

Valorada con 1 estrellas sobre 5

Awful sizing, costly returns

Sizing is just awful. I normally wear a 39, so I ordered a 39 — it was too big. Then I tried a 38 — still too big. How is that even possible?
I ended up losing almost 50€ just on shipping and returns, without ever getting a pair that actually fits. That’s unacceptable for shoes at this price point. If sizing is this inconsistent, customers shouldn’t be the ones paying for the brand’s mistakes.
Very disappointing experience. Never again.

16 de enero de 2026
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

We are so sorry you had a bad experience finding the right fit. Whilst our shoes generally fit true to size, we keep a very close eye on return reasons, and if we see a high level of returns noting "too big" or "too small", we will be sure to revise the sizing.

I completely understand your annoyance at having to pay two lots of shipping & return fees. We do subsidise these charges for our international customers, but it is still a frustrating expense if you do need to return shoes.

If you change your mind about "never again", please reach out to us directly so we can ensure you don't have to pay shipping fees for a 3rd time. We can also advise you on sizing to help you get the right fit.

Valorada con 5 estrellas sobre 5

Finally Quality Shoes For Short, Wide Feet!

Finally, I found a place to buy extra wide shoes for my small wide foot that are high-quality! I love their shoes and their boots!! just purchased my third pair!

20 de enero de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

What a wonderful review, Theresa. Thank you for sharing your positive experience, and thank you for choosing Sargasso & Grey...3 times! x

Valorada con 5 estrellas sobre 5

First purchase from this company and so…

First purchase from this company and so in love with my shoes.havent worn them out yet but are so comfortable and look gorgeous on cant wait to wear them.Delivery was quick and well packaged will be back for more.found the perfect place for my feet.thank you so much.

29 de enero de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

We are so pleased you had such a positive experience shopping with us, Hazel and we are delighted you love your new shoes! Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey x

Valorada con 5 estrellas sobre 5

Such gorgeous shoe for large feet

Such gorgeous shoes for large feet. I have now bought x4 pairs, Sargasso and Grey are now my number one for shoes. At long last, honestly after 40 years of being a grown up, I can buy elegant comfortable shoes for any occasion. The service is incredible, I even had a personal apology from Kate when there was a problem which was swiftly rectified. I could not recommend more highly. Thank you.

24 de enero de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

This is such a lovely review to read, Julie, as we understand the frustration that shoe shopping for larger feet can cause, and we are happy you found your perfect shoes with us. The larger sizes are proving very popular, so wherever possible, we will order our styles up to size 44.

Valorada con 5 estrellas sobre 5

The boots are extraordinary-…

The boots are extraordinary- comfortable right out of the box. They are absolutely perfect. I have struggled with boots and finding ones that are handsome and comfortable. I did not think possible. I was unaware of Sargasso & Grey and I will be looking no further for shoes- boots- or sandals.

24 de enero de 2026
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

We are delighted you are so happy with your new boots, Jeanne. This makes our day, and we look forward to serving you again. 😊

Valorada con 5 estrellas sobre 5

Great shoes

Excellent service as usual and beautiful shoes my extra wide feet slid into with ease. Thank you!

21 de enero de 2026
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

You are welcome, Janet. And, thank you for choosing Sargasso & Grey!

Valorada con 5 estrellas sobre 5

Beautiful shoes and lovely to have wide…

Beautiful shoes and lovely to have wide enough so that I can wear straight away without having to break them in. So comfortable.

10 de enero de 2026
Opinión espontánea
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Respuesta de Sargasso & Grey

We are delighted you love your new shoes, Amanda. Thank you for leaving this review. We really appreciate it!

Valorada con 5 estrellas sobre 5

Shoe Love

Bought my first pair of shoes (Faith -grass green sling back) really pleased with them, in fact delighted 🤩. I have bunions and find it so difficult to get nice shoes.
Great customer service with updates from dispatch to delivery, with Royal Mail 👏.
I certainly will be buying another pair.

8 de enero de 2026
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

So pleased you are happy with the shoes and service. This makes our day! Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey.

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