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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These are beautiful shoes, neat, elegant and stylish. I ordered two sizes in extra-wide fitting. Sadly the larger size was too big for my left non-bunion foot and the smaller size pinched my right bun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have always struggled to find good looking and comfortable shoes in my size as I am a 9.5 wide fit, then I came across Sargasso & Grey and could not be happier. Yes they are quite pricey but so well... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I honestly can’t believe it — for the first time in my life, I can wear heels without pain! I have a 25 cm long foot and 11 cm width across the forefoot (fan-shaped), and I’ve always struggled with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

These are the MOST comfortable and flattering shoes on earth. I will be wearing them all summer to work, to summer parties and to work. They look deceptively narrow but when I put them on my feet they... Ver más

Información sobre la empresa

  1. Servicio de comercio electrónico
  2. Tienda de accesorios de moda
  3. Zapatería

Escrito por la empresa

Sargasso & Grey is a British company that creates stylish shoes for women who have wide feet, or who need a wider shoe fit. We believe every woman shoe be able to put on an elegant pair of shoes and experience that Cinderella moment where the shoe is a perfect fit! All of our shoes are made with a wider toe box giving feet a little extra breathing space and toes have a little extra wriggle room.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

157 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Happy

I really cannot fault your customer service and your free returns policy makes buying from you a no-brainer! I'm EXTREMELY happy with my Jago boots. Would also LOVE a pair with Swarovski crystals replacing the studs!

26 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The most comfortable heels from a non heel wearer

I have never been able to wear heels and as a size 42 always struggled to get ones that fitted. I bought a beautiful pair of silver heels from S&G and what a breath of fresh air. They fitted like a glove and were super comfortable and didn't hurt one bit. I'm a convert and whilst a little pricey best investment and will be buying more of these wonderful shoes.

27 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic fit!

At last I have found good quality, smart shoes that are comfortable and look great! I have hated my huge feet for 58 years and it is so good to finally have found your shoes. I am slowly building up my collection for all occasions.
Some flat, tall leather boots would be great for next winter!

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fabulous boots

Absolutely fabulous boots. Lovely soft leather. Exactly what I was looking for and I couldn’t be more delighted. Fantastic delivery and fantastic company

17 de octubre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Thank you for taking the time to leave such a glowing review, Jan. It makes our day to learn how happy you are with your new boots!

Valorada con 4 estrellas sobre 5

Lovely well made shoes and style but unfortunately not for my feet

The shoes were of good quality and were packed well, I was excited to try your shoes but unfortunately they were not suitable for me, the shoes pressed on my bunions so I returned for a refund.

10 de octubre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

We are sorry the shoes were not suitable on this occasion, Doris. We hope you will come back and visit us again and perhaps try a different style.

Valorada con 5 estrellas sobre 5

At last a comfortable pair of shoes the…

At last a comfortable pair of shoes the first time I put them on. So pleased

11 de octubre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Thank you for the lovely review, Jan. We are really pleased you are happy with the shoes!

Valorada con 5 estrellas sobre 5

On my second pair of Eve heels

On my second pair of Eve heels - a bit pricey but so very comfortable and simply stylish. Had almost given up on heels before I found S&G, now I’m rebuilding the shoe collection!!

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Sargasso & Grey

What a lovely review! We are really happy you have found our brand, and our heels work for you! Thank you for choosing Sargasso & Grey x

Valorada con 3 estrellas sobre 5

Total disappointment

The wide fit black chunky loafers I received today were a real disappointment for the £189 price tag. They are definitely NOT an EEE fitting and were a very small size 5. Also I noticed a small spot where the sole was coming away from the shoe which is totally unacceptable at this price point. I have returned them as they definitely didn’t shout quality and comfort for me. I am so disappointed and expected to be overjoyed from the reviews I read. Guess you don’t always get what you pay for. I have purchased a similar pair from Dune for half the price so I will see how that works out.

27 de septiembre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Dear Caroline,

We are sorry you were disappointed with the chunky loafers you recently ordered. We take quality seriously, so we are grateful you have brought this issue to our attention. We will remove this pair from stock and will speak with our factory to address any QC issues.

These loafers are designed for wide feet (and can accommodate up to an EEE foot). The fit can initially feel a bit snug as this style has a high top that narrows in the middle to keep your foot secure. We're launching a new loafer designed with a shorter top for a more comfortable fit on extra-wide feet! They should be available in the next 6 weeks.

Valorada con 5 estrellas sobre 5

Great experience

I had to exchange my shoes and customer service was stellar. My new shoes arrived and although the box was totally destroyed and held together with packing tape, the shoes were fine. As beautiful as the photos and seem to fit well. Cant wait to wear them.

13 de septiembre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

We are so sorry that the parcel box was destroyed when it arrived. Goodness only knows what happened to it. We are relieved to learn the shoes were fine and delighted to read you are happy with them! Thank you for taking the time to write this lovely review!

Valorada con 5 estrellas sobre 5

If I could give a 10 star review

If I could give a 10 star review, I would!
Shipping time is amazing! This is my first time ordering from this company so I wasn’t sure of the sizes, I had to make a few returns, the return process was extremely easy, and my refund was taken care of in a timely manner. I emailed customer service and they answered right away, very friendly, polite, and professional. Now the shoes…. Wow wow wow. The shoes are beautiful, so well made and the x wide width is the real deal!!! The shoes are actually made for wide feet and so comfortable. I only wanted one pair of shoes and I ended up keeping all four pairs!!!! I couldn’t be happier that I found this company. I’m definitely a new customer for life.

16 de septiembre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

What a lovely review for us to read! Thank you so much for taking the time to write it, and thank you for choosing Sargasso & Grey. We look forward to welcoming you back in the future! 🥰

Valorada con 5 estrellas sobre 5

Cannot fault the ordering

Cannot fault the ordering, delivery and return process. The quality of the trainers was 1st class, unfortunately they were just too wide.

13 de septiembre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

We are sorry the trainers were a bit too wide. We are pleased, however, that you found our delivery and returns process easy. Thank you for taking the time to leave this review. 😊

Valorada con 4 estrellas sobre 5

Great company to deal.

I ordered the wrong size and sent them back in exchange for a smaller size. It was easy to return them and I’m keeping my fingers crossed that the replacement shoes will fit as they were lovely shoes and apart from being too big they felt very comfortable.

12 de septiembre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Thank you for taking the time to leave a review, Peggy. We hope the replacement pair fit well 🤞🏻

Valorada con 5 estrellas sobre 5

Happy customer

I’m a regular customer and bought the Tandy shoes for my Mother of the bride outfit. The suede is beautifully soft, the shoes are well made and very comfortable. I would get another pair in Cornflower blue if they were available.
Thank you S&G. Keep the wide fit shoes coming in modern styles. I love them.

6 de septiembre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

We are delighted you are so happy with your shoes! We have lots of lovely new styles arriving soon! Thank you for choosing Sargasso & Grey x

Valorada con 5 estrellas sobre 5

Absolutely thrilled with the shoes

Absolutely thrilled with the shoes. Stylish and comfortable. Will be wearing them for my son’s wedding in April.

3 de septiembre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Have a wonderful wedding, Milly! Thank you for choosing Sargasso & Grey.

Valorada con 5 estrellas sobre 5

Very happy with overall experience…

Very happy with overall experience buying my first pair of shoes from Sargasso and Gray.

3 de septiembre de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

So pleased to read this, Maria. Thank you for trying our brand. We are glad it was a positive experience for you.

Valorada con 5 estrellas sobre 5

I ordered the Esme Espadrille Loafer…

I ordered the Esme Espadrille Loafer Sliders and they were shipped the next day. They are just so comfortable, I love them. I will definitely be ordering again from this company.

18 de agosto de 2025
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

So pleased you are happy with the shoes, Patricia. Thank you for taking the time to leave a review, and thank you for choosing Sargasso & Grey!

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