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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Stunning shoes! I can’t wear heels any more, so the quality of my footwear is now paramount, and Sargasso and Grey tick every box. Gorgeous colours, wonderful fit for wide and extra wide feet, super d... Ver más

Valorada con 5 estrellas sobre 5

I barely ever write reviews but im so pleased with my shoes! As a eur size 44 extra wide footed lady, finding comfortable shoes is almost impossible for me, especially elegant shoes. I wore a pair of... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The white sandals are lovely, beautifully made, and were well reduced in the sale. I've tried various styles/sizes, sadly none have quite fit, sometimes too big and in this case too narrow. I've put... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As recommended my daughter measured her feet as per the instructions. Easy to work out the correct size. Shoes came quickly after ordering. They are perfect. My daughter has terrible bunions but imme... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de comercio electrónico
  2. Tienda de accesorios de moda
  3. Zapatería

Escrito por la empresa

Sargasso & Grey is a British company that creates stylish shoes for women who have wide feet, or who need a wider shoe fit. We believe every woman shoe be able to put on an elegant pair of shoes and experience that Cinderella moment where the shoe is a perfect fit! All of our shoes are made with a wider toe box giving feet a little extra breathing space and toes have a little extra wriggle room.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(193)

66 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Such a joy to find beautiful wide fit shoes.

Such a joy to find a company with excellent customer service and a fabulous product. The shoes are really comfortable for bunions and wide short feet but still look beautiful. Elegant styles and lovely colours. They are rather expensive but value for money and so comfortable. Packaged beautifully so they arrive undamaged with fabric storage bags. Easy returns if necessary, but sizes are consistent. A lovely product highly recommended.

5 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love these shoes

Shoes came promptly, beautifully boxed. They are a lovely colour and they fit perfectly. They are extra wide but don't look enormous and are way more flattering than shows that are more narrow and so have the side of my foot bulging over the side. So comfortable as well. So happy I bought them.

17 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A revelation in wide fitting shoes!

I have never been so pleased to find a business before! Having struggled for years with the lack of nice, comfortable shoes to fit my wide feet, discovering Sargrasso & Grey has been a revelation! The flat sling backs were amazing - wore them for 4 hours straight and no tell tale ‘new shoes’ marks. The wedges are again really comfortable and I look forward to wearing them more as summer goes on.

8 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

At long last, Stylish shoes for wider feet

Up until now, I’ve always been extremely disappointed with the boring and terribly old fashioned styles that are normally provided by shoe companies making wider fitting shoes. In order to buy stylish shoes, I’ve traditionally had to purchase much larger sizes and try to cram my feet into them, but that just doesn’t work as they’re still too narrow and therefore not comfortable. S&G may be quite a bit more expensive than most other companies … BUT, as long as prices don’t go sky high, I shall continue to pay extra for the comfort and style. It’s definitely worth it! At long last I have found a company who provide stylish, comfortable shoes (and boots) for people like me with extra wide feet. Thank you SO much S&G. I can definitely recommend you!!

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful shoes

I gave you 5stars for the great service and quality of shoes.
I ordered a half a size larger than my normal size because I have a problem little toe on my right foot.
It’s like a bunion and my usual size 6 were proving too small and painful.
I should have just ordered my usual size as they were a little larger than expected and started to creak when I walked. It did improve when I added insoles but presumably they will get even looser with wear. I would normally have exchanged for a smaller size but needed to wear them.

I will definitely order from you in the future and will know to order my normal size.

8 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered Lena wide width

I ordered Lena wide width. They are absolutely beautiful and the fit is remarkable. I didn’t consider how bad my heel would look sticking out, my problem, not theirs. I tried to exchange for Olivia is suede, but they were not available. The return process was extremely easy. Based on the comfort and style of Lena I look forward to owning a beautiful pair of Olivia pumps.

30 de abril de 2024
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Dear Cathy

Thank you for the kind review. We are delighted you love the shoes. We are getting more of the Olivia style shortly so you can sign up for a restock alert. If you need assistance, please contact us; we would be happy to help!

Best wishes

Valorada con 5 estrellas sobre 5

This is the first time I've bought from…

This is the first time I've bought from you and the shoes are stunning and really comfortable and arrived within a couple of days. And then I bought the bag a couple of days later and its beautiful. Thank you for a wonderful service and really comfortable shoes, I have quite wide feet, Norwegian like a troll! And I'm off to Windsor Castle on the 22nd May to collect my MBE - wearing my new shoes. And a dress! Ellie

30 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I love that I can buy stylish shoes…

I love that I can buy stylish shoes that fit my wide feet. They only drop 1 star because my preference for even more comfort is a more rounded toe. The pointed shape is definitely elegant, but rounded toes shape give even more wiggle room for arthritic feet.

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love the shoes

Absolutely love the shoes. Quick delivery and packaged beautifully. I have a medium sized bunion, the shoes accommodate/hide my bunion and are very comfortable.

24 de abril de 2024
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Hi Alli! We are so pleased you love the shoes, and glad to hear they work for your bunion. Thank you again for choosing Sargasso & Grey. We appreciate it!

Valorada con 5 estrellas sobre 5

Wedding feet

Comfortable feet are needed on your Wedding day and that is what these amazing shoes gave me. Loved the colour and the fit.

19 de abril de 2024
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Hi Jackie. We are so pleased that the shoes were so comfortable! We hope you had a wonderful wedding, and thank you so much for choosing Sargasso & Grey for your special day! x

Valorada con 5 estrellas sobre 5

Comfortable Elegant Shoes !

What a find ! A company that sells elegant fashionable shoes with heels for wide feet ( I have a bunion on my left toe ) I bought Penelope extra wide fit shoes in pink suede with matching bag and love them both . The shoes look ‘normal’ and are so comfortable and their customer service is so impressive ! ( Thank you Katie) Such a rare find nowadays. So do please try this company you will not be disappointed !

17 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great new trainers

Received my new trainers last week and I have hardly taken them off since. They felt a little snug at first but after a few hours of wearing them around the house they softened around my feet perfectly.
Thank you Sargasso & Grey

15 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Badly designed shoes fall off!

Shoes are really badly designed! The ribbon tie didn’t fasten tightly enough and the shoes fall off!

17 de abril de 2024
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Dear Jennifer

I am really sorry to learn you were so disappointed with the shoes. We appreciate all feedback as it helps us always strive to improve our shoes, where necessary. This particular style, with the ribbon tie, is one of our bestsellers, and iterations of this particular design have been in our collection since 2016. However, I do appreciate it won't suit every foot shape or customers with slim ankles. Our buckle-strap shoes have the option for tighter adjustment.
Thank you for taking the time to provide feedback. Best wishes

Valorada con 2 estrellas sobre 5

The trainers are beautiful but ...

The trainers are beautiful but they are NOT wide fitting. I could tell as soon as I took them from the box that they would squeeze my feet - long and narrow. I am SO disappointed as I had hunted high and low for cool, wide fitting trainers 😔. Sargasso and Grey - there is a gap in the market - will you fill it?

17 de abril de 2024
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

We are so sorry you found the trainers too narrow. Happy customers are HUGELY important to us so we are sorry you are disappointed. We do advise a snug fit with this particular style as we know the leather is super soft and stretches with wear. We also appreciate they don't look very wide but we do deliberately design our shoes this way as much as possible, using lasts that have a little extra depth, as well as width.
This is a new style in our collection and whilst not our widest, the low level of returns, so far, has been a good sign for us. However, we continue to monitor feedback, which we do appreciate, and if we find we need to adapt the design further to give more width, we will certainly do that.😁

Valorada con 4 estrellas sobre 5

The fit is excellent and I want to…

The fit is excellent and I want to exchange what I chose
UNFORTUNATELY I CAN NOT FIND ANYWHERE A SKU # STARTING WITH SW WITH US YES HOWEVER REFUSED BY YOUR SITE THIS IS MOST ENNOYING

4 de marzo de 2024
Opinión espontánea
Logotipo de Sargasso & Grey

Respuesta de Sargasso & Grey

Dear Mireille,
We are so sorry you have struggled to exchange your order. We have a new returns portal which we hope will make it easier for customers to choose and secure their exchange product when they start the return, rather than wait until the shoes arrive back to us and risk the size going out of stock. We are working through any teething issues. Offering our customers a seamless and positive experience with us is hugely important, so it is frustrating when this doesn't happen. I know you reached out to us yesterday and we responded to that email to assist you so hopefully you did receive it but if not, please email us again at support@sargassoandgrey.com with your phone number and we will call you to sort out your return. Thank you for your feedback. It is really helpful and apologies again.

Valorada con 5 estrellas sobre 5

Liv Ali e Love the “Krista” shoes I…

Liv Ali e Love the “Krista” shoes I bought. I have bunions and arthritis in both feet and need a wide shoe. I bought theses for my Daughters wedding and hope to wear to multiple events. It is so hard to find dress shoes that are comfortable and stylish! Thank you so much! Well worth the price.
Susan Schmitt I-Phone

26 de febrero de 2024
Opinión espontánea

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