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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

sono stato truffato, prodotti di pessima qualità, ho provato a fare il reso di un paio di scarpe pagato €220, mi sono dovuto pagare la spedizione di reso che nemmeno è stata consegnata perché nessuno... Ver más

Valorada con 1 estrellas sobre 5

J'ai commandé une paire de chaussure sur ce site. Après plusieurs semaines sans nouvelles j'ai contacté le service client qui m'a assuré trouvé une solution rapidement. Je n'ai jamais eu de confirmati... Ver más

Valorada con 5 estrellas sobre 5

SASAIA is a gem! I wish I had read reviews before purchasing, but I'm pleasantly surprised by the quality of their shoes. Despite some negative feedback, my shoes arrived promptly and look fantastic.... Ver más

Valorada con 5 estrellas sobre 5

Just got my boots from SASAIA a week ago, and they're fantastic! While I didn't receive a confirmation email or tracking number right away, I used Apple Pay a hassle-free payment process. Even though... Ver más

Información sobre la empresa

  1. Mercado de ropa

Escrito por la empresa

Shop at the official site of Sasaia. Discover the latest ready-to-wear, handbags, shoes and accessory collections, all inspired by the finesse of Italian style.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

sono stato truffato

sono stato truffato, prodotti di pessima qualità, ho provato a fare il reso di un paio di scarpe pagato €220, mi sono dovuto pagare la spedizione di reso che nemmeno è stata consegnata perché nessuno era sul luogo indicatomi da Sasaia come destinatario. nessuno reso emesso da parte loro, odio puro non comprate.

27 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

STAY AWAY FROM THIS SCAMMERS

I purchased several items from this company months ago, spending a significant amount of money. They claim to be an Italian brand, but they’re nothing more than yet another scam—dropshipping Chinese, AliExpress, products. The items I received were of terrible quality, with poor fit and unpleasant odors.

When I tried to return them, they delayed the process by asking for countless photos of the received products, likely in an attempt to run out the clock on the return window. After weeks of emails, they finally provided me with an address to send the items back. However, once the package was sent correctly, they pretended not to have received it.

Fortunately, after contacting the postal service’s customer support, I was able to confirm that the package had indeed been delivered, complete with the recipient’s signature. At that point, after further threats of legal action, they pretended to cooperate and process a refund—which, of course, never materialized.

To this day, they have vanished and no longer reply to emails. I am now preparing to take legal action through consumer protection associations against them.

What a miserable existence these people must lead—resorting to scams for a few hundred euros. Pathetic.

8 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Je ne recommande pas

J'ai commandé une paire de chaussure sur ce site. Après plusieurs semaines sans nouvelles j'ai contacté le service client qui m'a assuré trouvé une solution rapidement. Je n'ai jamais eu de confirmation, ni de numéro de suivi. Ma commande a finalement été annulé 1 mois et demi après mon achat. Votre métier et de vendre un produit, vous ne savez pas le faire.

27 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sono stato truffato

Sono stato truffato. Ho comprato un paio di scarpe che dovevano essere in pelle. Sono arrivate di bassissima qualità e numero sbagliato. Ho contattato il servizio clienti che mi hanno detto di rispedire indietro entro una data precisa, e nel mentre mi consigliavano di comprare online il numero corretto spendendo altri soldi in attesa del rimborso. Rispedito in un magazzino a pomigliano d’arco come da loro chiesto non ho mai avuto più né scarpe e ne rimborso. Ho scritto diverse e-mail ma ad oggi ancora nessuna soluzione mi è stata sottoposta. Esperienza terribile più di 140 euro buttati nel cesso

27 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam! Bestellung nie erhalten und kein Geld Zurück

Ich habe einen Schuh im April bestellt. Leider hat etwas mit der Lieferung nicht geklappt. 1 Monat habe ich auf den Schuh gewartet. Da die schwizer Post etwas falsch gemacht hat, ist die Bestellung wieder zurück zu Sasaia. Aber Sasaia sagte mir, sie das Packett sei verloren gegangen. Sie können mir den Artikel zusenden oder mein Geld zurückerstatten. Ich wollte mein geld Zurück aber bis HEUTE nichts erhalten und der Kundenservice hält mich weiter hin. 4 Monet ist es her seit ich die Bestellung gemach habe!

26 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Du vol pur et simple

Du vol pur et simple ! A fuir !
Une commande passée et jamais livrée...250€...Je réclame depuis le mois de février...Ils me ghost
Service client "Jane" menteur et manipulateur
À fuir !

5 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM! I ordered a pair of boots

I ordered a pair of boots, but they arrived in poor quality and different from how they were pictured. There is no return address, and the post office attempted to deliver the boots three times without success. No refund was given. This is a clear case of fraud!

21 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pessima assistenza

Mi hanno inviate scarpe diverse da quelle ordinate (erano un regalo di Natale!!!), fatto vari reclami, ad aprile finalmente mi dicono di rispedire per il cambio. Ad oggi niente. I messaggi di risposta sono sempre gli stessi. Mi sento presa in giro. Mai più acquisterò da questo sito

8 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a men's scarf from Sasaia

I ordered a men's scarf from Sasaia, and it is both stylish and warm. The process from browsing to receiving my order was seamless. Customer service answered all my questions promptly. I recommend Sasaia for quality men's fashion.

29 de mayo de 2024
Valorada con 5 estrellas sobre 5

Sasaia offers a fantastic range of…

Sasaia offers a fantastic range of men's shoes at reasonable prices. I ordered a pair of sneakers, and they fit perfectly. The quality is outstanding, and customer service ensured a timely delivery. Very satisfied with my purchase.

13 de mayo de 2024
Valorada con 5 estrellas sobre 5

I recently purchased a stylish…

I recently purchased a stylish waistcoat from Sasaia. It's a great addition to my wardrobe. The fabric quality and attention to detail are commendable. The entire ordering and delivery process was smooth.

26 de abril de 2024
Valorada con 5 estrellas sobre 5

The website is easy to navigate

The website is easy to navigate, and I quickly found the jeans I was looking for. The pair I purchased is stylish and fits perfectly. Shipping was faster than I expected, and customer support was very helpful.

9 de mayo de 2024
Valorada con 5 estrellas sobre 5

I recently bought a pair of loafers…

I recently bought a pair of loafers from Sasaia. The quality is excellent, and they are very comfortable. The shipping was prompt, and the customer service was helpful with my inquiries about the material. I'll definitely shop here again.

6 de junio de 2024
Valorada con 1 estrellas sobre 5

SCAM DO NOT ORDER

SCAM DO NOT ORDER

Their product is not even remotely looking as advertised. Their promise to ship within days is false it took more than 2 weeks.

Their return process is endless and purposefully irritating. They're not holding any accountability for anything. They have received the order back and refuse to transfer back the money.

Italian authorities have been contacted, I suggest anyone else to do the same if you encounter the same issues.

25 de julio de 2024
Opinión espontánea

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