SaveOnCells Opiniones 

129
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I have no complaints regarding the product itself at this time. However, I must express my concern that the delivery of this item was significantly delayed, taking approximately two weeks to arrive at... Ver más

Valorada con 4 estrellas sobre 5

Transaction was cancelled because the item was out of stock, but I should not have been able to add the item to my cart from the beginning. Pls improve your site and your inventory process. Up... Ver más

Valorada con 5 estrellas sobre 5

Bought a G Master Sony lens after seeing how much lower the price was on here - timely arrival and everything was perfect condition! I can't believe how good this website is considering how much bette... Ver más

Valorada con 5 estrellas sobre 5

Save on cells provides quick shipping! My brand new Sennheiser hd 620s brought me one of the best listening experiences of my life! i look forward to enjoying these extremely reasonably priced Sennhei... Ver más

Información sobre la empresa

  1. Tienda departamental

Escrito por la empresa

SaveOnCells is an online mall providing a wide range of products in variable categories and sub-categories at affordable prices. We make sure you receive your orders in a matter of days. We have been serving customers online for a decade and continue to grow our customer-base everyday.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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4,6

Todas las opiniones

(129)

52 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

SaveOnCells is a gem

SaveOnCells is a gem! I recently purchased a phone, and the process was seamless. Great communication, excellent prices, and a fantastic overall experience. Thumbs up!

22 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Skeptical, don't be - got my item as expected

Per title, wondered if they were a scam at first, but trustpilot suggested otherwise and proceeded with my order. Sure enough, the wisdom of the crowd was right - I got my order in the time I expected (actually earlier as the shop app added an extra week but the saveoncell website had correct expectations). It was exactly what I wanted and I am happy.

4 de enero de 2024
Valorada con 4 estrellas sobre 5

Vraiment un très bon service

Vraiment un très bon service, après vente. Communication direct, par courriel, avec le service à la clientèle. Alice, la responsable est très sympathique, efficace et attentive.

21 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Satisfied customer

First impression out the box is wow…! Safely handed to me. Service team was very supportive throughout the time .. really appreciated… I would love to shop more from them.

13 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Immediate and helpful communication

Immediate and helpful communication, offered a resolution when a product was delayed in shipment which was not only satisfactory but above and beyond!! Their customer service agents are very professional and courteous. Really a great Canadian based company!

5 de diciembre de 2023
Valorada con 4 estrellas sobre 5

Updated : Transaction was cancelled

Transaction was cancelled because the item was out of stock, but I should not have been able to add the item to my cart from the beginning.

Pls improve your site and your inventory process.

Update 2023-12-15

SaveOnCells offered me to sell me the product at the reduced price once they have it back in stock.

23 de noviembre de 2023
Valorada con 1 estrellas sobre 5

This fraud website steals credit card info

I placed an order for Garmin watch through this website, paid by a credit card and received a cancellation email. After reaching the customer service by calling the phone number posted on the website, the representative took my order number and promised to call me back.
In the early morning of the day later, I received SMS from agent name Sarah, the phone number is from US and different with the one listed on website (but I confirmed she has the same voice with whom I spoke with the day before). She apologized for cancellation due to out of stock and offered to help placing new order via telephone. I carefully offered to call her back via the official number on the website but unfortunately, when I called the machine said "out of business hours". I left message for Sarah asking she call me back using SaveOnCells phone number, not her own US number.
Then I received the call from SaveonCells, and the fraud starts.
First, she asked for my credit card information to place an order for me. After getting all information she needs, she told me that she was not able to place it because the system does not accept the discount code she want to give me.
She offered the different payment methods, such as:
1. transfer money directly from my bank to her boss bank account which I refused
2. She asked me for a security code sent via WorldRemit, putting effort of transfer money to her boss account using my Credit Card. (Luckily for me, my CIBC may find many suspesious transactions and blocked the card).
3. She told me that her boss can request Payment via PayPal for my accepting. I asked for the invoice for confirmation, and "her boss" sent me an invoice totally different with the original invoice format which was cancelled, and the most important is that invoice was sent from a NOT business domain email.
So, after taking 3 hours (from 7:30am to 10:30am) dealing with Customer Service, and what they are focusing is taking credit card info and getting money transfer out, I told them that this fraud will be report and I denied to providing further information.
I have all evidences for the whole story and communications in case SaveOnCells saying that I am not the real customer.

13 de diciembre de 2023
Opinión espontánea
Logotipo de SaveOnCells

Respuesta de SaveOnCells

Dear Customer, we are incredibly sorry that you had to go through this poor experience. Sadly, the phone company we used diverted calls to unknown places to us and it seems your call was diverted to someone (not from our company) that committed such acts. We have immediately closed that line and notified the phone system company we use to resolve this situation. It is a shame their inefficinecy has made you distrust our company but I assure you this experience has been out of our control and out of our awareness (under our company name). Again I am sincerely sorry for your experience and would encourage you to place another order with us and see that we provide great customer service. For your information, such issues do not repeat again and we have closed that line and working on a safer option at the moment. Thanks for your understanding and your honest review. SaveOnCells Team

Valorada con 5 estrellas sobre 5

Top-Notch Customer Care!

Save On Cells from In the Department Store has saved me a fortune! The plans are affordable, and the discounts are fantastic. I can enjoy my phone without worrying about breaking the bank.

30 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good products and service

This was my first experience with SaveonCells. I was looking for a new higher end camera and lens, and while not an “official” dealer for the brand I was looking for, they had what I wanted at a price that was unbeatable.

I received my camera and lens factory sealed, in perfect condition. They even threw in a travel plug adapter!

You can expect some delays in shipping but if you want it fast, they also sell on Amazon. All enquiries were handled with courtesy and professionalism.

I will be definitely buy from them again!

23 de enero de 2023

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