Ordered timber for decking. Received acknowledgment informing me when it would be delivered. Carl delivered my order very polite and helpful. Carried the timber through to a safe place for me. Rea... Ver más
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Carl was great. Took the delivery to where I was going to be using it. Had phone call with ETA and arrived slightly earlier. All in all perfect delivery would definitely order from Savoy timber again... Ver más
Fantastic service from Savoy and the driver was excellent. He had no issues with putting all the decking in the back garden. Perfect from start to finish to finish.
La empresa ha respondido
Ordered 12 closed slatted fence panels paid upfront (2 weeks prior) and the day before they were due to be delivered they phoned and said , sorry we haven’t got those fence panels in .. they had tw... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
Savoy Timber are a UK leading supplier of internal & external oak doors, timber decking and worktops. Fast nationwide delivery. Savoy Timber - DIY Made Easy!
Información de contacto
Wallgate, WN3 4AP, Reino Unido
- savoytimber.com
Ha contestado el 47% de las opiniones negativas
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Good Company & products
Good Company, happy with my wall panelling and prompt delivery. I recommend.
Our first DIY project for the new house…
Our first DIY project for the new house and both Tracy & Simon were so helpful! Highly recommended
Great service
Great service. Dave was very helpful and gave good advice on fence panelling. Would use Savoy Timber again in the future and will recommend to others.
Highly recommended
Very efficient. Good price and excellent communication. Would use again.
A great experience.
Easy to use website. Very good value fence panels. Quick delivery. Dave, the delivery driver was tremendously helpful.
Really happy with my new fence panels…
Really happy with my new fence panels delivery driver Dave was very helpful
Savoy web site was easy to use
Savoy web site was easy to use
They delivered on the day that was arranged
Dave the delivery driver was happy to move the fencing panels around the back of the house no trouble at all 👍👍
Very good service
Easy to use website and ordering process. Prices are very reasonable.
Delivery very quick and kept well informed on progress of order.
Delivery driver, Dave, very helpful and courteous.
I would strongly recommend this company for your timber needs
Easy to order
Easy to order - shop staff very helpful
Good quality fence panels at a reasonable price
Reasonable delivery fee which was also quick
Delivery driver Dave was very helpful and friendly
Very happy with my purchase abd the service
Excellence all round service
Ryan the delivery driver was excellent, helpful and knowledgeable. So pleased to be doing business with savoy timber, excellent all round service.
It’s all ways good for me as a building…
It’s all ways good for me as a building company. Hats off too you savoy timber. All your staff are bloody good and all ways help you. Too Tracy at the Blackpool branch, thank you love your a grate asset too savoy and always help us.
Excellent product knowledge …
Went in last week to buy some new doors. The young woman on the counter was extremely helpful.product Knowledge was excellent. Definitely an asset to your company. Well done
Helpful and friendly
What a great store so helpful and friendly. Alisha is amazing every time we come in with a different project. Aisha has helped us purchase a kitchen, work out materials needed for a shed roof, worked out how many sliding doors etc for fitted wardrobes.
Today has helped us with materials needed for the inside of our shed. Thank you Alisha you are a big help.
Worktops
Donna from the Wigan branch was very helpful when we needed advice on worktops. She went out of her way when our original ones were no longer available. We needed awkward sizes which she found for us and kept us informed at every stage. With her help the problem was resolved. We are very happy with our worktops and would not hesitate to buy from them again. Steve and Chris DeSilva
Fantastic service from Dave
Fantastic service. Your driver Dave was superb and is a credit to your company. My father in law ordered 4 doors from you- really happy with the service
I use this company on a weekly basis…
I use this company on a weekly basis and every visit the whole team are great helpful and Alisha allways puts a smile on my face with her helpful service 10/10 from the team at eco homes
Excellent service
Went into the Blackpool branch today. Excellent service, knowledgeable, helpful and friendly staff.
Tracy at the till was so helpful.
I Will shop at this store again
Kitchen units
Ordered a kitchen from the Blackpool branch.Tracy was great with the initial order. Not everything turned out right but Gary who I think was the manager stepped in and the after sale service was very good. He sorted everything out and was handy for helpful advice.👍
Customer service is about as useful as…
Customer service is about as useful as the staff were at the wigan store following a visit 17th september were i was subjected to the worst customer service i have ever experianced i spoke to there customer complaint team who promised to get back to me now 2 months later following several excuses from the gent i had spoken to ranging from sickness, company being sold it now has just been swept under the carpet and forgoten about despite requests for an update every 2 weeks.
Clearly this appears not to be just an isolated incident of poor service but more a cultural view that lying to customers is clearly acceptable.
Good luck to the new owners having inherited a company with these values.
Extremely poor service I never…
Extremely poor service I never expected. My worktop supposed to be delivered on Saturday, driver turn up without the item. After a phone call from Me I found out that They don't know what happened, but the procedure shouldn't take longer that 48 houres and the worktop will be delivered. Its Tuesday today so 4 days later and They still dont know when and how I will recive my worktop. No phone call, no massage they just simply dont care.Potentially could be in few days or few weeks. We are without the kitchen for a while and thinking that We ware push back to the end of the que.
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