Senergy Direct Opiniones 

Tigo were very pleasant and efficient. They kept me informed at every stage.

Turned up on time carried out the work in a professional manner and ensured everything thing was working before tidying up.

The installation was very good, trouble-free, Your staff are delightful folk. Thank you

Work was carried out with a professional attitude. Insallers were very courteous and caring in their manner. When finished they cleaned area before leaving every shift.

Very helpful, fast response in sorting the problem. Polite and pleasant engineers.

They came, they looked, they fixed it. It cost money. Simon was very efficient, even though he talked to himself all the time.

I phoned Senergy Direct in the morning concerning my recent failure to receive data from my Tigo optimisers (SD installed them a year ago). They said a site visit might be needed. However, Nicole from the company phoned me back in the afternoon and persevered brilliantly with me for the best part of an hour until the problem was solved - thus making the need for a site visit unnecessary; a win win for everyone!

Found the team polite , helpful and understanding , kept me informed , as electrical engineer was delayed in traffic . In all pleased with service thank you .

Kept us updated with their arrival time. Worked quickly and efficiently. Cleaned up well. A friendly crew.

Installation went well but the equipment was not working correctly. But engineers came promptly and kept trying. New part ordered and installed. Batteries now re programmed and all working well.

Company very attentive throughout the whole works. Very pleasant workers, couldn't fault them and they left no mess when they were finished.

Chris was friendly but remained professional. Explained what he was doing . A pleasure to have him working in my home

Found what the problem was with my system and fixed it very quickly, fitted a battery in with no problems. Very pleasant company.

The Engineer was very good, explained everything he had done. Was polite and helpful.
The Salesman needs to be sure he quotes the figures correctly.

The company carried out the service and I was kept informed of a late start to the work. However due to the late start, work on tidying up the leads could not be done and I was told of a future visit to do this work. I look forward to this visit. Everything else seemed to be completed and my app was connected to the system.

Service and follow-up excellent.staff always available and assistance always at hand. Many thanks to Grace who was patient with us when setting up the monitoring system.many thanks

Installation & Service was fine.
Engineer was nice chap who knew what he was doing.
However I feel Senergy Direct should have words with the suppliers of their Invertors with regards to the software they use for customer information.
It would be useful if the Enginner or Customer could insert their current FIT reading into the software and let the new invertor carry on from that point, rather than the software starting at Zero

The engineer, Chris, was on time, polite and did an excellent job leaving the area clean and tidy. He also pointed out an anomaly between the front and rear optimisers. (Photographed and sent to service team for actioning).
Very prompt reply from Service Team on 20/08/25 ..action in hand.

Engineer was pleasant & completed upgrade in good time