An excellent company with good customer service. Would have given a 5* rating but for an inoperative app, due to what transpired to be a relatively small technical and diagnostic glitch. Fixed within... Ver más
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Consulta las opiniones de los clientes
Arrived on time as arranged and worked several hours none stop to completed the installation without any problems. Pleased with the installation and all working as it should. Would recommend to family... Ver más
Nick carried out maintenance work, including reconnecting a battery that had mysteriously been disconnected. All properly set now for daily power usage from solar and battery power. Senergy Direct... Ver más
Young and extremely capable staff. No problem too big. Very efficient management who follow up any problem. First class service . If you are thinking about investing in solar energy and saving mone... Ver más
Información sobre la empresa
- Empresa de energía solar
- también en la categoría
- Contratista de energía solar
- Proveedor de energía renovable
- Proveedor de equipos de generación de energía solar
- Servicio de instalaciones eléctricas
Escrito por la empresa
Senergy Direct specialises in designing and installing the latest solar PV and solar battery storage. With over fifteen years of experience and thousands of installations behind us, it’s easy to understand why homeowners and businesses throughout the country are choosing Senergy Direct to help them go green. Our installations come with an insurance backed guarantee for added peace of mind. We are MCS Accredited nationwide installers of renewable energy systems. We have built a reputation for both quality and reliability and pride ourselves on being one the of the leading renewable energy installers in the country. We’re proud to be a ‘Solar PV Installer and Contractor’ Winner and a Commended ‘Small Scale Project of the Year’ with the Greater London Energy Efficiency Awards 2020/2021. We also have 0% Finance offers available and are pleased to add that Senergy Direct works with Octopus Energy who have an amazing range of different tariffs that coincide with our specific products in mind and meet our high standards. For more information on how we can help, please visit our website or feel free to contact us directly for friendly and professional advice. We look forward to hearing from you.
Información de contacto
The Pavilion, Josselin Road, Basildon, SS13 1QB, Essex, Reino Unido
- 0800 193 0944
- info@senergydirect.co.uk
- senergydirect.co.uk
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Solar set up
Our solar set up, from other providers, has been a nightmare for several years. Kieron has sorted it all out for us today, explaining clearly what needed to be done and why, and fixing it all with good humour. Thank you
Very thorough, explained everything, very,and very Quick
,
. Yesterday CHRIS Bryn came checked everything, cleaned panels, very helpful explained everything, will see him next year.
So quick and efficient well done.
Chris and Bryan were very easy to get…
Chris and Bryan were very easy to get on with and most helpful. Ann Cullen
Initial service
Prompt, efficient, communicative, answered all our questions .The service engineers were informative and friendly.
There was no reason to have any concerns regarding the ongoing service agreement.
All round we are very satisfied
Very efficient operation
Very efficient operation. Cheerful pleasant people doing it. Everything done swiftly and on time. Altogether a good experience.
Friendly
Friendly, capable, professional fitters on time and quickly finished
Solar panels
Pleasant, well mannered lads. Despite horrible, wet weather, they worked tirelessly to get the the job done.
New consumer box
The two lads, Tommy and Mikey who turned up to change our consumer box were excellent and had to work in not the best of conditions but despite the access restrictions did a great job and even though it took a long time (not their fault) they did stay late until it was finished.
Thoroughly Recommend
Customer service from office to the installer was fantastic. Installer was good enough to work round my other appointments would thoroughly recommend to friends and family
Man explained everything workdone…
Man explained everything workdone following day
all my questions bryan
Very quick and helpful answering all my questions and guiding me through the process.
Professional and thorough checkup …
Needed an honest assessment of an ageing solar system and got a favourable report well worth looking after. Thorough checkup and a cleaning of my panels looking like new. Very informative advice from the engineers and polite and professional job
I feel that they are a pretty balanced…
I feel that they are a pretty balanced company, there sales team proved to be exceptional in the way they explained things and times put on when they carried out work. The team at Basildon was also good in the way they helped you. As far as the installation was concerned, they gave themselves a day to install the whole system and only two to carry out the work, they would have achieved this if a third person was included. However, I need to point out that everything was working in day one. Some remedial work needed completing on the final day. In all we had work carried out over three part days in total. It was pleasant to have cheerful workman around that were knowledgeable in their prospective work roles and they worked hard to please me. I did think that booklets for the devices should be handed over but feel that the content of these documents are my ore than technical for many customers having this type of installation. The electrician showed us how to set up the app, showing how it operated. He also showed me each item of equipment and explained how it fit in with the solar panels. I made the final payment when I considered work was complete but refrained myself from paying before I believed work was complete. All I am waiting for now is the final battery documentation and necessary certification that I am expecting shortly. Everyone has been helpful and they listen to your comments from the outset.
Good Service provided….
Good Service provides on the reported problem, once Supplier Updates installed correctly.
Prompt delivery of the services
Prompt delivery of the service and staff are polite and respectful of the customer property.
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