We needed a small replacement part for our Smeg cooker. The customer service team very quickly identified the required part & gave us the serial number. Found the item very easily on the website & the... Ver más
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Consulta las opiniones de los clientes
I was able to speak to a human being to confirm part would fit my cooker. Delivery was next day as paid for!
Servevast were able to source multiple replacement parts for my trusty 25yr old Smeg Oven to leave it looking like new! There was a small quality issue with one part which was immediately and without... Ver más
La empresa ha respondido
Following a call out from an unrelated company who wanted to charge ridiculous money and needed to wait 14 days for spare parts, I got in contact with these guys - explained my problem. I was asked to... Ver más
Información sobre la empresa
Escrito por la empresa
Official UK Spares & Accessories Retailer for Smeg
Información de contacto
3 Chase House, Park Plaza, WS12 2DD, Cannock, Reino Unido
- 0330 094 7773
- sales@servevastdirect.co.uk
- servevastdirect.co.uk
4,9
Excelente
588 opiniones
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Ha contestado el 100% de las opiniones negativas
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Excellent service
Excellent service, and helpful advice. Parts fitted great and our old Smeg hob has been transformed
1 de enero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Dave,
Brilliant thanks for taking the time to do this, it's much appreciated. Really pleased to hear we could help.
Have a great day, Ryan
I have ordered one product
I have ordered one product.
It's really fast delivered.
Many thanks
27 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hello,
Thank you for taking the time to leave us this feedback, it's much appreciated! Glad to hear the part arrived quickly for you, have a lovely day :)
-Zoe
Respuesta de ServevastDirect.co.uk
Hello Laurence,
Thank you for taking the time to leave us a great review. Glad to hear you really liked our service and we appreciate the feed back :)
-Zoe
Was trying to source the correct part…
Was trying to source the correct part for my Smeg Fridge they were really helpful with sending through information and then when it didn't match, we sent images and they located the exact part we needed. Very quick email responses too.
22 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Georgia,
Thank you for sending this great review, we're really grateful for the feedback. I'm glad we were able to help you get the correct part for your fridge too! Have a lovely day :)
- Erin
Fantastic customer service
Fantastic customer service, prompt and efficient. Particular shout out to Zoe who looked after me.
Buying a Smeg original replacement part so quality assured.
21 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Pennie,
Thank you so much for the great review, I'll pass your feedback on to Zoe! Glad she was able to help so quickly, have a lovely day :)
- Erin
New part for our dishwasher
New part for our dishwasher was easy to find, came quickly and worked perfectly
19 de enero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi there,
Thank you for leaving us this great review! Glad to hear the part helped you out, we appreciate the feedback!
- Erin
Great
I have used this company a couple of times and would recommend them.
14 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Diane,
Thank you for leaving us this lovely review, we're really grateful for the kind feedback and for your repeated custom! Have a lovely day :)
- Erin
Excellent service from start to finish…
Excellent service from start to finish easy to order and arrived very quickly
21 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Pip,
Thank you for taking the time to leave us this feedback, it's much appreciated! Glad to hear the part arrived quickly for you, have a lovely day :)
- Erin
Efficient company
Very quick response when ordering a spare part for my Smeg cooker. Fitted it myself and all up and running straightaway
12 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Diana,
Thank you so much for the review, we're really grateful for the feedback. I'm glad to hear that we were able to help you get your cooker fixed so quickly :)
- Erin
An easy to use website
An easy to use website, parts can easily be found. Prices are very competitive delivery is speedy . A very good all-round service.
14 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Geoffrey,
We appreciate the kind review, thanks so much for taking the time to leave it! Have a great day :)
- Erin
Good website and excellent service.
21 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Martin,
Thank you so much for the great review, we appreciate the feedback! :)
- Erin
Great service from start to finish
Great service from start to finish. Ordered the part after Tom sent a link, part arrived within 2 days and my cooker was fixed the same day.
16 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Ian,
Thanks for leaving the great review, we appreciate that! Great to hear your cooker was fixed so quickly :)
- Erin
Superb customer service
Superb customer service! Friendly response and quickly clarified a product query. Thank you!
26 de enero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Julie,
Thanks for taking the time to leave us this review, we really appreciate the feedback! Glad we were able to help you out, have a lovely day! :)
- Erin
very efficient service and helpful…
very efficient service and helpful staff. The replacement clock/timer was compatible but had a different wiring layout. So I telephoned the Smeg spares operator at servevast direct who not only answered the phone but sent me an updated wiring diagram by e mail.
8 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi there
Thanks for leaving us this great review, we're really grateful for the feedback! Glad we were able to get the info you needed to fit the new part :)
- Erin
Ordered a smeg wok stand from servevast…
Ordered a smeg wok stand from servevast but my item was on back order customer services notified me of expected delivery date, when it was back in stock company notified me it would be sent out same day excellent communication. I received it next day well packaged and a original smeg product so happy I choose servevast, will definitely order from them again everything about my experience was excellent highly recommend
7 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Deborah,
Thank you so much for the kind review, we really appreciate it! Glad we were able to help you out, have a lovely day :)
- Erin
Very helpful to find the right part
2 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Simon,
Thanks for leaving us this great review, it's much appreciated! Have a lovely day :)
- Erin
Great service
Great service
Unfortunately my order was not in stock however the customer service contacted me and explained the situation. as soon as the items is available, I had an email from them and received the goods with in 2 days. Thank you.
2 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Amy,
Thanks for taking the time to leave us this great review, we really appreciate the feedback! Glad to hear the part arrived so quick once the stock was available! :)
- Erin
Great customer service.
Great customer service..ordered a base for a smeg kettle which was on back order..communication was great was kept informed and delivery was prompt when informed item had been despatched..item was well packaged..can definitely recommend this company.
1 de febrero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Steven,
Thank you for the kind review, we appreciate you taking the time to leave the feedback. Glad to hear you received the correct part for your kettle too!
- Erin
Goods delivered on time and well…
Goods delivered on time and well packaged to avoid any chance of damage.
25 de enero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Michael,
Thanks for taking the time to leave us this great review! We really appreciate the feedback and it's great to hear the part arrived safely with you.
- Erin
Spare parts for smeg dishwasher
The price and being kept informed on the arrival of my order good selection of spare parts for my smeg dishwasher great.
10 de enero de 2024
Opinión espontánea
Respuesta de ServevastDirect.co.uk
Hi Alan,
Thanks for taking the time to leave us this great review, we really appreciate it! Glad to hear you're so pleased with our service :)
- Erin
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