Good quality excellent service and delivered promptly fitted fleece sheet extremely soft warm and cosy for the cold nights ahead
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Consulta las opiniones de los clientes
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Ver más
I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Ver más
Carlow Store Approached counter to ask about foundation. Assistant literally pointed to area of shop floor but never even offered help with choosing correct shade etc. Very unhelpful. The second ass... Ver más
Información sobre la empresa
Escrito por la empresa
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Información de contacto
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irlanda
- 057 869 2300
- online@shaws.ie
- shaws.ie
4,2
Muy bueno
263 opiniones
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Very quick and helpful staff
I rang Shaws electrical Athy at 11am on Tuesday 5 August to enquire about the availability of an undercounter freezer. I spoke to Tate who informed me that the particular freezer was in stock. Not only was it in stock but it could be delivered the same day, and it was delivered by 4.30pm, and of course my old freezer was collected. Very impressed with Tate, very helpful and very pleasant to deal with.
5 de agosto de 2025
Opinión espontánea
I was very happy with all i ordered
I was very happy with all i ordered, many thanks
22 de julio de 2025
White Sfera girls pants
White Sfera girls pants is lovely. .. scalloped edges. Very happy with it.
22 de julio de 2025
Online shopping is a farce.
Online shopping is a farce. Way behind their competitors with their website. Ordered and paid for trousers. Shaws confirmed my order, took payment, only to email me to say not in stock. Unorganised and unprofessional.
1 de julio de 2025
Opinión espontánea
Fantastic service ordered and received…
Fantastic service ordered and received in a matter of days, user friendly site would totally recommend Shaw’s and definitely will order again
24 de junio de 2025
It was an excellent experience
It was an excellent experience. The goods arrived promptly in excellent condition.
Thank you
24 de junio de 2025
Good service easy to order and promptly…
Good service easy to order and promptly delivered ...very helpful that you can return to Shaws Shop for refund if not suited
24 de junio de 2025
I paid a visit to Shaw's in Waterford…
I paid a visit to Shaw's in Waterford today , I was served by a lovely young lady named Naimh in the underwear debt. She was more than helpful and was an expert in fitting me with my purchase.
Brenda
Wexford.
24 de mayo de 2025
Opinión espontánea
Respuesta de Shaws Department Stores
Hi Brenda,
Thank you for leaving this feedback for our Waterford store! We are delighted that you had a positive experience and hope to see you again.
Kind regards,
Béibhinn
Made my order on line
Made my order on line. So easy to do it. Had my order in 4 days. Very happy with my purches.
28 de abril de 2025
Respuesta de Shaws Department Stores
Hi Helen,
Thank you for getting in touch and leaving this feedback for our online! We are very pleased that you were happy with the service and found it easy and efficient. We hope to serve you again!
Kind regards,
Béibhinn
Excellent customer service
I was amazed at how easily and promptly a request I had was dealt with. Thank you.
15 de mayo de 2025
Opinión espontánea
Respuesta de Shaws Department Stores
Hi Mary,
Thank you very much for getting in touch and leaving this feedback for us. We are happy to have had the opportunity to serve you and hope you will return to us again in future.
All the best!
Béibhinn
Do not trust
Great IRL stores however they remove negative reviews for faulty products online
8 de mayo de 2025
Opinión espontánea
Respuesta de Shaws Department Stores
Hi Seán,
We thank you for leaving this feedback and have requested more information about your order so that we may look into this further. We keep all relevant product reviews (positive and negative) visible on our website, as we believe in allowing customers to make informed decisions on their purchases. We are very sorry that this is not what you have experienced, and will endeavor to continue serving our customers online and in-store with transparency.
Kind regards,
Béibhinn
Respuesta de Shaws Department Stores
Hi Anamaria,
We are very pleased that you had a positive experience shopping online with us! Thank you for leaving this feedback. We hope to serve you again.
Kind regards,
Béibhinn
SORRY TO SAY BUT I REQUESTED A REFUND…
SORRY TO SAY BUT I REQUESTED A REFUND WHICH I HAVE NOT RECEIVED
ANITA CURTIS
28 de abril de 2025
Respuesta de Shaws Department Stores
Hi Anita,
As your order was for Click and Collect which had been sent, we had advised you that it needed to be refunded in-store before we could process this for you. This has now been completed, and refund issued to you. If you require further assistance, please don't hesitate to get in touch.
Kind regards,
Béibhinn
Great customer service
Great customer service, staff very helpful & friendly in Athlone store.
25 de marzo de 2025
Respuesta de Shaws Department Stores
Hi Kate,
Thank you for leaving this feedback for our Athlone store! We are delighted that you had a positive experience and hope to see you again.
Kind regards,
Béibhinn
Limerick shows benefit counter staff member Jerry
I was in Limerick with friends for a shopping trip and while browsing the beauty department I was approached by Jerry who worked on the benefit counter. Jerry was so helpful and so lovely I ended up buying a fantastic gift set and having an eyebrow tint on the benefit counter. Jerry was so lovely and friendly. I've left with my new brows and a fantastic gift set and I've my eye on a few more bits that Jerry has suggested as well. Over all lovely experience.
9 de marzo de 2025
Opinión espontánea
Respuesta de Shaws Department Stores
Hi Jennie,
Thank you so much for sharing this feedback for our Limerick store! It has been sent on to them so that the employee can be celebrated. Thank you, again, for shopping with us at Shaws!
Kind regards,
Béibhinn
I ordered two carbon heaters
I ordered, it came quickly and it worked!
Can't get better than that
22 de febrero de 2025
Respuesta de Shaws Department Stores
Hi Joan,
Thank you so much for sharing this feedback! We are delighted to hear that you enjoyed your purchase and that you had a speedy delivery. Thank you for shopping with us at Shaws!
Kind regards,
Béibhinn
Speedy service
24 de febrero de 2025
Respuesta de Shaws Department Stores
Hi Mary,
Thank you so much for sharing this feedback! We are delighted to hear you had a positive experience with our fulfillment and delivery service. Thank you for shopping with us at Shaws!
Kind regards,
Béibhinn
Respuesta de Shaws Department Stores
Hi Alison,
Thank you so much for sharing this feedback! We are delighted to hear you had a positive experience with our fulfillment, and that you are enjoying your goods. Thank you for shopping with us at Shaws!
Kind regards,
Béibhinn
Ordered item on line yesterday arrived…
Ordered item on line yesterday arrived safely this morning. Excellent online shopping experience.
13 de febrero de 2025
Opinión espontánea
Respuesta de Shaws Department Stores
Hi Frank,
Thank you so much for sharing your experience! We are delighted to hear that your items arrived safely and quickly, and we hope you enjoy your purchases! Many thanks for choosing Shaws.
Kind regards,
Béibhinn
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