Good quality excellent service and delivered promptly fitted fleece sheet extremely soft warm and cosy for the cold nights ahead
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Consulta las opiniones de los clientes
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Ver más
I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Ver más
Carlow Store Approached counter to ask about foundation. Assistant literally pointed to area of shop floor but never even offered help with choosing correct shade etc. Very unhelpful. The second ass... Ver más
Información sobre la empresa
Escrito por la empresa
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Información de contacto
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irlanda
- 057 869 2300
- online@shaws.ie
- shaws.ie
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I have used Shaws on 2 occasions and i…
I have used Shaws on 2 occasions and i have found the process to be easy quick delivered promptly

Respuesta de Shaws Department Stores
Ordered jeans on the 8th…
Ordered jeans on the 8th december...never arrived.
Requested refund on January 9th which they did promptly.
First time buyer..not likely to return.
Velvet curtains
Would have been a quicker delivery only storm stop that but it was worth the wait, curtains are of excellent quality and value for money and better again when you get them at sale price..

Respuesta de Shaws Department Stores
Great shopping experience with Shaws…
Great shopping experience with Shaws Carlow for my mum, the staff especially Catherine and Majella went above and beyond , thank you all the way from Clare

Respuesta de Shaws Department Stores
Shaw Delivery
Re: delivery address update immediately following my online purchase.
After many emails, automated replies, trust pilot one star evaluation and two Shaw responses, my goods , as advised (twice) this am, (16th Jan) are heading to the wrong address.

Respuesta de Shaws Department Stores
Visited this new store again yesterday…
Visited this new Athlone store again yesterday and have to say that I was not impressed. I had been expecting it to be far more like the Portlaoise shop and was disappointed that the lighting and fixtures were a bit bland. Few nice pieces of ladies clothing and not too busy when I was in there. Overall, not what I had expected, but the staff were very friendly.
Great staff in Shaws Drogheda
Great staff in Shaws Drogheda
Especially Sandra who is excellent in her area of expertise
Always helpful and knowledgeable and knows which product to recommend
Thank you so much

Respuesta de Shaws Department Stores
Shaws need to address their dispatch…
Shaws need to address their dispatch issues or stop offering online service. This store shows very little respect to their customers by accepting orders and taking the funds in advance when they cannot dispatch orders in a timely manner especially at this time of year when delivery companies are stretched to their limit….3 to 5 days or in some instances even more is totally unreasonable
Poor Online Delivery Service
Love this department store generations of my family have shopped here but you’re getting 1/5 star ⭐️ review for the online delivery service. It’s terrible I could’ve walked into town to pick up the items I ordered online, I’m very busy with Christmas preparations but I would expect a faster delivery especially to a customer living a mile away from the store with local post - not DPD.
Very efficient online service
Very efficient online service. I would use again.

Respuesta de Shaws Department Stores
Very poor customer service for online…
Very poor customer service for online shopping with regards orders. Would not recommend shopping online with Shaws.
Items ordered becoming unavailable a week after ordering.
Hi, I placed an order online on 26th November. On 27th, I was informed that 2of the 5 santa duvet sets that I had ordered were not available and remaining items were ready to be packed and sent to me. Fair enough. 5 days later again, I'm informed that the remaining 3 duvet sets are not now available! Today, a week after placing my order, I'm told (again!) that 'it looks like' the remaining items in my order is ready to be packed and sent to me!
I have shopped in your stores for years and this is my first time shopping online with Shaws. It will also be my last.

Respuesta de Shaws Department Stores
Very satisfactory experience with my…
Very satisfactory experience with my purchases. Will be doing business with your company again

Respuesta de Shaws Department Stores
Lovely shop
Lovely shop well laid out lots of wonderful things to choose very friendly staff. Great bargains.

Respuesta de Shaws Department Stores
My experience buying from ye was…excellent
My experience buying from ye was fantastic my boots arrived in a few days well pleased will buy again from ye

Respuesta de Shaws Department Stores
Quality price and service great
Great all round. Love de quality of ur clothes . Service is also great. And a bargain is always great 2 get also. Yes I wil certainly shop again with Shaws.

Respuesta de Shaws Department Stores
Hard to find jeans to fit hubby as he…
Hard to find jeans to fit hubby as he is 30 30 and likes stretchy dark blue, but shaws had just what he wanted. Thank you
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