Sherry FitzGerald Opiniones 

201
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were tenants of a Sherry Fitz property for almost 7 years, and were always happy with how they handled our inquiries. They were also very helpful when it came to us moving out, and accommodated us... Ver más

Valorada con 5 estrellas sobre 5

A big thank you to Adrian and James who were an absolute pleasure to deal with right from reserving the house up until receiving the keys. Excellent communication throughout and plenty of assistance... Ver más

Valorada con 1 estrellas sobre 5

I went with their mortgage broker service and they provided me at the end with the absoulote worst offer in the market making my pay more than 7K over 3 years. As my house was B3 BER and it was eli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just sold my house through Ed Reilly at Sherry Fitzgerald Navan. Ed was a total gentleman that made a stressful situation so much easier, always returning my calls and keeping me informed on what wa... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios
  2. Corredor hipotecario
  3. Rematador inmobiliario

Escrito por la empresa

Since the foundation of our company in 1982, Sherry FitzGerald has grown from a single office on Merrion Row, Dublin 2, to becoming Ireland’s largest property advisory firm employing over 650 people across over 100 offices nationwide, providing a full suite of property related services across residential sales, new homes, commercial, lettings and financial services.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

201 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(201)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

100% would recommend

100% would recommend
We just recently got our keys! I had an outstanding experience with Ronan Richardson (mortgage broker) from SherryFitz. He was always on the ball making the entire process smooth an efficient. The level of service provided was excellent and I highly recommend his service!

8 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently got a mortgage and Nora was a…

Recently got a mortgage and Nora was a great support to me. She was swift in responding to emails, text messages and phone calls whenever I contacted her with regards to the sale process. Sometimes made phone calls on my behalf to significant others or directed me on who to call in the bid expedite the process. She was so friendly and always ready to help even when she was on holidays. Will recommend Serry Fitzgerald McDermott company to anyone interested in buying their own home any day.

2 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service sabrina in the…

Excellent service sabrina in the dunshaughlin branch was brilliant so easy to deal with always willing to help with any query. Kept on top of everyone so things kept moving. Absolute pleasure to deal with. Thank you sabrina.

1 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to Paul Stack, Sherry Fitzgerald, Abbeyfeale

Thank you to Paul Stack, Abbeyfeale and his team for their incredible work. During all stages of the process they were extremely professional , fair and patient and dealt with all queries in a highly professional and timely manner. Paul was exceptional. He was experienced, knowledgeable and hardworking and was always generous with his time, his advice and his assistance. I would have no hesitation whatsoever in recommending Paul and his team for any house sale.

1 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently completed sale of house

Recently completed sale of house. Niamh Madden was a pleasure to deal with. She was very professional and always available to answer queries. Would highly recommend Niamh and her team.

26 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I contacted Midleton branch to ask if…

I contacted Midleton branch to ask if they would take on the sale of my property. I was told a more senior member of staff would get back to me. One week later I called back. Apparently they had never heard of my inquiry, but would respond as soon as possible. Well it never happened. I took my business to a Cork auctioneer who sold it. I am sure they are inundated with work. My impression is that they are arrogant and unconcerned.

5 de septiembre de 2023
Opinión espontánea
Logotipo de Sherry FitzGerald

Respuesta de Sherry FitzGerald

Dear Mr Collins,

We appreciate you taking the time to give feedback. We are sorry that your experience with our franchise office in Midleton was unsatisfactory. We would appreciate an opportunity to speak with you.

Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.

Kind regards,

Sarah

Valorada con 1 estrellas sobre 5

We as a customer we have right to know…

We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.

20 de julio de 2023
Opinión espontánea
Logotipo de Sherry FitzGerald

Respuesta de Sherry FitzGerald

Dear Hemanth Kumar Narayanswamy,

We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.

Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.

Kind regards,

Sarah

Valorada con 4 estrellas sobre 5

Brenda Mulcahy is a professional

Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.

24 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ed is a gentleman and guided me…

Ed is a gentleman and guided me perfectly through a tricky sale of my property in Navan. We achieved above asking price but besides that Ed was so patient, empathetic and accessible. I would highly recommend him.

26 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sherry Fitzgerald - Dun Laoghaire

I want to give a big shout out to Pippy Proger from the Dun Laoghaire branch.
Pippy was absolutely fantastic throughout and helped guide us through the buying process which was very daunting as first-time buyers. She made everything so easy and straight-forward, was there with us every step of the way and always available to answer our (many) questions.

We had such a great experience, Pippy's professionalism, open communication and friendliness was second to none.

Thank you Pippy for helping us get our dream home!!!

28 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deceptive advertising and shortsighted customer care

I went into the Westport branch of the franchise to enquire about the cost of a valuation, I was told there would be no charge ( to quote their website ' Thinking of selling your property? This is a free service and there is no obligation to engage our services, so if you need a valuation for selling your property we're ready to help. ).Nobody showed up for the first appointment, I had to chase confirmation of the second subsequent to which I received an email informing me there was a charge of €200 plus vat for the valuation as I had mentioned during the viewing I was considered marketing the property myself.

3 de agosto de 2023
Opinión espontánea
Logotipo de Sherry FitzGerald

Respuesta de Sherry FitzGerald

Dear Noel,

Thank you for taking the time to leave feedback. We are sorry that your experience with our franchise office in Westport was unsatisfactory.

We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.

Regards,

Sarah

Valorada con 1 estrellas sobre 5

Abysmal Customer Experience

Abysmal Customer Experience
Our experience with Sherry FitzGerald Tallaght was poor, unprofessional and incredibly stressful.
The Tallaght Branch Manager intentionally made a false representation in relation to a condition of the sale and purchase of the property. This representation relates to a contingency plan for the vendors to move out, so there would be no delay on their part in holding things up.
In a follow up phone call that focused on this representation the Branch Manager became irate, abusive, and insulting, during this time he taunted us about ever getting into the house. Needless to say this behaviour was not the professional service we expected from a supposed premium estate agency. Regrettably we have also engaged SherryFitz in the sale of our own property. We wish we went with DNG.
When our complaint was brought to the attention of SheryFitz Head Office, no meaningful apology was forthcoming nor any real attempt at resolving the matter.

Furthermore, when we eventually moved into our new home the vendors had removed an array of fixtures and fittings contrary to sale agreement. SherryFitz would not respond or engage with this issue.

Save your money, premium price, poor service.

28 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very positive experience

Barry Ensor in the Rathmines office was a pleasure to deal with, I always felt he was looking after my best interest, he was really helpful and always ready to offer advice. I felt he gave a very professional service and I would highly recommend Sherry Fitzgerald to anyone thinking of buying or selling a property

24 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Really hate using Sherry Fitzgerald,

Really hate using Sherry Fitzgerald,
In the process of buying property. I was interested in a property in Maynooth. I was obliged to register with their on line bidding system so as to give my offer. I was immediately out bid by 1st time buyer who would never get loan approval on this property as there were substantial alterations needed. If you want an auction try bidx at least you know everyone is playing the same game. So, if your selling with Sherry Fitz I wont be bidding unless its an absolute bargain pitched way below market value.

16 de marzo de 2023
Opinión espontánea
Logotipo de Sherry FitzGerald

Respuesta de Sherry FitzGerald

Dear Olive,

We appreciate you taking the time to give feedback on MySherryfitz. We established MySherryfitz to build trust and transparency into the buying process.

We hope you will be reassured by the fact that the system operates as a hybrid system - the agent is involved every step of the way. As such, all bidders on MySherryFitz are pre-qualified to ensure they are in a position to buy.

In this case, the property generated lots of interest. While this sale has completed with another purchaser, we would be more than happy to help you secure another property.

If you would like to speak to us further on this, please email your contact details to customercare@sherryfitz.ie we will be in touch asap.

Kind regards,

Sarah

Valorada con 5 estrellas sobre 5

Excellent service and support in house sale

Sherry Fitzgerald helped us sell our 40 year old house, with the Bray office and in particular their branch manager doing a fantastic job. Great professionalism was observed throughout; we always knew exactly what was needed from us and the branch manager and her colleagues were extremely reliable in responding to messages and arranging meeting/viewing times. We particularly valued the branch manager's frankness in her guidance; what she told us about shifts in the market situation always tallied with external data, and she knew how to get across what it all implied for us. We cannot speak for our buyers, but the sense I have is that they felt they were being dealt with fairly, transparently and honestly. I would without hesitation recommend Sherry Fitzgerald in general, and the Bray office in particular, to anybody looking to sell a property.

8 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Totally Disgraceful

Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.

20 de febrero de 2023
Opinión espontánea
Logotipo de Sherry FitzGerald

Respuesta de Sherry FitzGerald

Dear Paul,

We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before.

As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control.

We hope that now your sale has closed you can put this distressing incident behind you.

Kind regards,

Ann O’Mahony

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