REM-Fit  Opiniones 

I have the previous model which was called REM-Fit 600® Lux Hybrid Mattress, for 3 years now. Initially I was in doubt as they price their mattress lower than the other popular ones which are extremely expensive. The mattress is simply great, super comfy and I cannot ask for more. I sleep sometimes on my back and others on my side, and it is very comfortable for both positions.
My girlfriend loved it since we moved together. And the reason am writing this review now is that my in laws just stayed over for few days and they pointed out how well they slept due to the mattress and they realised how terrible is their one!
So I thought that REM-Fit deserves a shout-out with an honest positive review.

Our mattress is of great quality, we had to wait for it a little longer than expected. Good contact with customer service, all in all 4 stars

I purchased the REM-Fit® Pocket 1000 Hybrid Mattress last month and I can’t fault it, everything went smoothly from purchase to delivery. And I’m sleeping so much better due to the comfort and support of this mattress.

It is beggars belief that in this day and age a business does not have a direct contact number especially when the customer service is non existent.
I placed an order on 2nd September for a double mattress. I then realised I ordered the wrong size mattress and on the same day sent a message to the automated chat requesting a change to my order and I will pay the difference in the cost.
Multiple emails later customer service said someone would contact me to resolve this.

No contact whatsoever and in the meantime the original mattress was delivered but I refused it. Then the pillows arrived which I have kept.

I have a bed frame with pillows and no mattress which means my son is currently sleeping in the floor.

@ REM-Fit, some professionalism and courtesy would by now have promoted you to respond to one of my many message to resolve this matter.

Let’s start with my experience with the company. I can’t fault them. The ordering was straightforward and communication was excellent. They had an issue with their delivery service so they emailed me asking if I’d like to switch to express delivery at no extra cost. Naturally, I did. The entire email exchange sorted it out over a few hours and it felt like I was communicating with an individual rather than just sending a reply into the void. Five stars.

Now, onto the mattress: the Pocket 1000 Hybrid. There’s nothing wrong with it, it’s much better than the old mattress it replaced. I don’t wake up with the same stiffness in my back or hip pain. However, comfort is subjective and personally, I’m struggling to say “yes, this mattress is comfortable”. I know it’s much better than what it replaced, but a tight shoe is better than a tight shoe with a stone in it.

The medium-firm rating feels too firm for my preference. As a mixed side and back sleeper, everything I read suggested medium-firm as the right choice and the website quiz actually recommended an even firmer mattress. However, lying on my side isn’t comfortable so maybe I should have got the medium tension mattress. Will I return it? I’m trying to like it but after three weeks it doesn’t feel like I still just need to get used to it.

Oh, and the “free” pillows were frankly awful. They were small, dense and lumpy. I don’t know if mine are faulty or something but the idea that they cost £50 each is ridiculous! I switched back to a pair I got for £12 from Bargain Buys.

The website was very easy to order from, with a guide to which mattress suited you better.

Delivery was good, they delivered to the room I asked for and collected my old mattress.

My first night, getting used to it.
My sleep was not the best but I didn't have any of my previous problems from my old mattress.

Second night, I could feel the difference in support and firmness.
I slept and felt like I had a good night's sleep.

Two weeks on, I am very happy with my new mattress and I wake up less stiff and the back pain I suffer with is definitely less noticeable.

I have a 100 night sleep trial, but I am positive I won't be sending this one back.

I recommend the orpho 4000 if back pain and restless nights are your problem.

Yes all good, the new mattress is firm and evenly stiff. It’s comfortable and supports my bad back nicely.

Excellent choice!
This is the first time I have tried a REM-Fit mattress recommended by a close friend.
Honestly it was a great choice and an excellent household purchase.
My sleep and back pain has improved. I also got two pillows for free and they are such good quality and so comfortable to rest!
I always had an issue to find good pillows as they are either too soft or too hard.This is the first time I have tried these pillows and they are just perfect!
I will definitely recommend it to anyone looking for a new mattress. It is so worth it

I had a failed delivery due to my hearing issue I did not hear the currier, no card was left and very poor response from customer service with no direct communication other than by email, I still have not received my goods or information regarding another attempt at delivery and no offer of a refund.

Great mattress delivered in a reasonable time to Northern Scotland at a great price.

I purchased two mattress around two years ago, with the trust in the 15 year guarantee. Sadly, as it turns out the guarantee isn’t really worth the paper it’s written on.

One of the mattresses has become extremely soft and the springs have clearly failed in the middle (a lot more spongy than other areas) leading to quite bad back pain, especially for side/front sleepers. When sleeping on the second mattress, we do not come across this issue.

I had emailed the team who advised to get this reviewed by a third party (at my expense, and after a long wait for a response) who agreed that the mattress does sink in the middle however Remfit’s view is that it is within tolerance. I’m not sure how tolerance can be relied upon if when laying upon the bed a specific area sinks in more than other.

For the price you can likely find other companies who will support you better and quicker in issues like this.

This is the nicest mattress ive ever lay on, the delivery was fast and the 15 year guarantee is an incredible peace of mind.

I’ve been really impressed with REM-Fit so far.

The order and delivery communication was clear throughout, and everything arrived on time with a good courier service. The delivery team were helpful and the mattress was very well packaged.

The mattress initially felt softer than I expected, but I chose it to help reduce aches as a side sleeper. After two weeks, the memory foam has formed nicely to my sleeping position and supports my body well, helping me sleep with a more natural spine position on my side.

It also keeps a good temperature. It has been warm weather since I started using it, but I have had no issues with overheating on the mattress.

Overall, it feels very good quality, with good materials and a solid, heavy feel. After the first two weeks, I am sleeping well and waking up feeling less achy and more refreshed.

Positives, great product, comfy with great support on the 5000 and company Comms Inc agreeing partial refund.
Negatives, courier (DX) awful, bad Comms THREE non delivery dates and the inconvenience of time off work waiting in for it not to arrive.

Ordered and arrived without issue. Followed the unpacking instruction and had a wonderful, blissful sleep for the first time in a long time.

I ordered two mattresses from REM-Fit after sleeping at my dad’s house who also had a REM-Fit mattress. I was so Impressed I had ordered two for my self. The ordering and delivery process was quick and simple! As for the sleeps I’ve had since getting my new mattress, it has been amazing, so comfortable and I feel very well rested. I would highly recommend - Thank you REM-Fit.

The quality of the pillows is excellent both me and my wife got one with back and neck problems best thing we got to help us thanks

Great website easy to use and navigate great offers and fair prices would highly recommend. Delivery service was fine they brought it up to my door and took old mattress away for a small fee. Also booking the delivery was straight forward as well.

Comfortable and well built mattress delivered on time. The nights sleep has been significantly improved since purchasing the mattress.

I emailed Customer Services twice during the order process and both times I received an email within minutes from a human being who understood my query, was reassuring and very helpful. One on a Sunday evening and one on a Friday evening long after most places are closed. It made all the difference! The mattress itself is gorgeous, perfect firmness and incredibly comfortable. 10/10!