I recently bought a cool pad that didn't live up to its claims so tried to reach out to silent night with no response, So I put a review on regarding my experience and silent night got intouch with... Ver más
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Consulta las opiniones de los clientes
My wife and I have always had silent for 53 years of our marriage ,we had to replace it 4 years ago within the year it needed replacing just gone lumpy and saggy ,they would only replace if we bought... Ver más
We wanted a mattress topper they wouldn't break the bank - and this hit the mark. Ordering was straightforward and delivery was as detailed at the time of ordering . We have been sleeping on the top... Ver más
La empresa ha respondido
Went on line and selected what we wanted, then went to the part to make sure we selected the right mattress. Which when going through the process pinpointed the mattresses best suited to us, which gav... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Silentnight
Escrito por la empresa
Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.
Silentnight's Customer Guarantee
Silentnight's Customer Guarantee
Información de contacto
Long Ing Business Park, BB18 6BJ, Barnoldswick, Reino Unido
- 0333 123 0892
- enquiries@silentnight.co.uk
- shop.silentnight.co.uk
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Hi all,
Hi all,
It came on time and it fits perfectly the nice deep filled pockets it is very comfortable to sleep on too.
Thank you.

Respuesta de Silentnight

Respuesta de Silentnight
My mattress came on time
My mattress came on time, I was well informed as to where the delivery was at all times. The staff were polite and respectful of my property. The mattress is so comfortable . Great service.

Respuesta de Silentnight
The pillow was really comfortable for…
The pillow was really comfortable for about a week and then lost its shape and comfinesss. I am now getting neck pain from it.

Respuesta de Silentnight
Despite an email sent a week ago about…
Despite an email sent a week ago about an item purchased 29th May, which should have taken 2-3 working days for delivery, I am still waiting for the item to be delivered .

Respuesta de Silentnight

Respuesta de Silentnight
Marvellous
The delivery guys arrived when expected, brought up the new mattress and took away the old one.
Lovely.
The mattress is firm and comfortable.
Marvellous.

Respuesta de Silentnight
Great investment—still comfortable after a year!
I bought two of these Silentnight Airmax 1000 mattress toppers 12 months ago—one double and one single—to add to our existing spring mattresses.
It has made a massive difference to our sleep quality without the massive expense of replacing the entire mattress. As a heavier person, I was worried it might flatten out over time, but a year later, it is still holding up incredibly well. It remains just as comfortable and supportive as the day I bought it, with absolutely no issues.
If you want to upgrade your current mattress without breaking the bank, I highly recommend this topper!

Respuesta de Silentnight
The reason for the 3 star is solely…
The reason for the 3 star is solely down to the fact that when the mattress came it of course wrapped in plastic but it had clearly been opened at some point (who knows when) and re taped with big brown tape sealing it back up. I of course thought there is a chance this could have restocked and used as that should t r the case. I kept the mattress because I needed it but I’m not impressed at the cost and this being delivered this way it’s not acceptable!

Respuesta de Silentnight
The Silentnight 3000 Ultra Gel Box Top ✨✨
The Silentnight 3000 Ultra Gel Box Top is genuinely amazing and 100% worth the cost.
It’s supportive without being rock hard – my back doesn’t ache in the morning anymore. The “ultra gel” actually stays cool through the night, which is a godsend for hot sleepers. The box top gives it that proper hotel-bed bounce without feeling sinky. First night I slept 9 hours straight, which hasn’t happened since my 20s.
Build quality feels premium. No weird chemical smell when it came out the box either. Worth the price

Respuesta de Silentnight
The mattress topper arrived and it was…
The mattress topper arrived and it was better than I expected. The only problem is that I do not want to get out of bed!!

Respuesta de Silentnight

Respuesta de Silentnight
Still waiting on my dog bed ordered on…
Still waiting on my dog bed ordered on 28th May, no response from customer service to date and no other way of getting in touch. Am hoping someone in Silentnight CS is here looking at these reviews and can tell me where my order is?
After posting this review CS got in touch and I had my dog bed delivered today. Bed is fine and dog is happy.
Not sure why the long delay though and still think I would have been waiting for it had I not posted on Trustpilot, but thanks for sorting.

Respuesta de Silentnight
Great customer service
Great customer service, super deal with free pillow. Fast and helpful date of delivery. Kept up to date on the time of delivery. They quickly delivered and unpacked the new mattress. Removed my son's old mattress diligently. My son loves his new mattress, comfy and lifting was his words. Thanks again

Respuesta de Silentnight
Delivery information ideal.
Delivery information ideal.
Delivery crew very helpful.
Mattress very comfortable.

Respuesta de Silentnight

Respuesta de Silentnight
I really can't give a true review as I…
I really can't give a true review as I am still awaiting delivery of my dog bed.!! Where is it?

Respuesta de Silentnight
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