I recently bought a cool pad that didn't live up to its claims so tried to reach out to silent night with no response, So I put a review on regarding my experience and silent night got intouch with... Ver más
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Consulta las opiniones de los clientes
My wife and I have always had silent for 53 years of our marriage ,we had to replace it 4 years ago within the year it needed replacing just gone lumpy and saggy ,they would only replace if we bought... Ver más
We wanted a mattress topper they wouldn't break the bank - and this hit the mark. Ordering was straightforward and delivery was as detailed at the time of ordering . We have been sleeping on the top... Ver más
La empresa ha respondido
Went on line and selected what we wanted, then went to the part to make sure we selected the right mattress. Which when going through the process pinpointed the mattresses best suited to us, which gav... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Silentnight
Escrito por la empresa
Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.
Silentnight's Customer Guarantee
Silentnight's Customer Guarantee
We work hard to ensure all our customers receive the highest levels of quality and support.
Honesty and integrity lie at the very core of everything we do here at Silentnight.
The Silentnight Guarantee has been designed to create an environment where people can shop with confidence.
Información de contacto
Long Ing Business Park, BB18 6BJ, Barnoldswick, Reino Unido
- 0333 123 0892
- enquiries@silentnight.co.uk
- shop.silentnight.co.uk
4,1
Muy bueno
9 mil opiniones
Invita a los clientes a opinar
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I really can't give a true review as I…
I really can't give a true review as I am still awaiting delivery of my dog bed.!! Where is it?
19 de mayo de 2026
Respuesta de Silentnight
We are very sorry to hear your dog bed has not arrived. We will look into this immediately and get back to you directly.
Kind regards, Sam at Silentnight Brands
Delivery was seamless and old mattress…
Delivery was seamless and old mattress taken away without problem. New mattress seems well made and is comfortable. All in all an easy operation. Would shop again at Silentnight.
12 de mayo de 2026
Respuesta de Silentnight
We are delighted to hear you had such a positive experience with your delivery and new mattress. We appreciate your kind words Jennifer.
Kind regards, Sam at Silentnight Brands
Half of our order was not delivered
Half of our order was not delivered, the courier they use(Evri) says it has been delivered but we never received it.
10 de mayo de 2026
Respuesta de Silentnight
We are sorry to hear about the missing pillow on your order. We are investigating this delivery issue for you and will reach out to you directly to get this turned around as quickly as possible.
Sam, Silentnight Brands
Great communication great delivery…
Great communication great delivery service great product highly recommend the
Silentnight Comfort Breathe Plus 2100 Mattress it’s perfect not too soft not hard it’s supportive and very comfortable very happy with our purchase
14 de mayo de 2026
Respuesta de Silentnight
We're so pleased to hear you're happy with your mattress and our service! It's wonderful to know it's providing perfect comfort and support. Thank you for your kind recommendation.
Sam at Silentnight Brands
Great night sleep
It is bigger than my duvet and i love that. It is so comforting and i deffonatly feel like i'm getting a deeper night sleep. My weighted blanket came in a plastic case that was burst open, however i don't know if it was sent like that or if it got damaged in transitt but it arrived and the blanket was good to use still.
18 de mayo de 2026
Respuesta de Silentnight
We are so happy to hear you are enjoying the comfort and deeper sleep our weighted blanket provides! We appreciate you letting us know about the damaged plastic case and have noted this.
Sam, Silentnight Brands
Respuesta de Silentnight
We're glad you enjoyed your experience. We appreciate your kind words Sandra,
Joel, Silentnight Brands
Best sleep I've had in a long time
Best sleep I've had in a long time, I'm actually going to bed and waking up in the morning without tossing and turning all night
17 de mayo de 2026
Respuesta de Silentnight
We're so happy to hear you're sleeping better and waking up refreshed! Thank you for sharing Lisa.
Joel, Silentnight Brands
Excellent experience- very customer…
Excellent experience- very customer focused service which hardly anyone else does now. Free old mattress collection- absolutely great!
16 de mayo de 2026
Respuesta de Silentnight
We're so glad you had an excellent experience with our customer-focused service. We appreciate your kind words about our free mattress collection!
Joel, Silentnight Brands
Excellent quality and quick delivery
Excellent communication from both the company and the courier.
Mattress is very comfortable, good value and reasonably priced
5 de junio de 2026
Opinión espontánea
Respuesta de Silentnight
We are so pleased to hear that our communication met your expectations and that you are enjoying your comfortable mattress. Thank you for your kind feedback Kathy.
Joel, Silentnight Brands
Love our Silent Night Mattress Topper
Love our Silent Night Mattress Topper! So comfortable it makes a huge difference. Get a great night’s sleep now!
23 de abril de 2026
Respuesta de Silentnight
We're so happy our mattress topper is making such a difference for your sleep! Thank you for your wonderful feedback Julie.
Joel, Silentnight Brands
Order arrived on time and very well packaged
Very good service very pleased with my order would definitely use them again
6 de mayo de 2026
Respuesta de Silentnight
We're delighted you were pleased with your order and our service Rose. We appreciate your kind words.
All the best, Sarah at Silentnight Brands
Great products
Great products. Order delivered swiftly and efficiently. Always good value for money! I really like Silentnight products!
24 de diciembre de 2025
Respuesta de Silentnight
We are so glad to hear you love our products and appreciate your kind words about our delivery and great value! Thank you for your wonderful feedback.
Kind regards Sarah at Silentnight Brands
Respuesta de Silentnight
We're so glad you had a great experience with us. Thank you for sharing your positive feedback!
Kind regards Sarah at Silentnight Brands
Loved the ease of ordering
Loved the ease of ordering with great value for money especially as cost of living these days. Plenty of choice.
Great quality from trusted company.
Will highly recommend.
12 de agosto de 2025
Respuesta de Silentnight
We are so happy to hear you found our ordering process easy and our products offered great value! We appreciate your kind words about our quality and selection. Thank you for your recommendation!
Sarah at Silentnight Brands
Respuesta de Silentnight
We're happy to hear you're pleased with the quality and prompt delivery. Thank you for your feedback Elizabeth,
Kind regards, Sarah at Silentnight Brands
The mattress collection made all the…
The mattress collection made all the difference
6 de mayo de 2026
Respuesta de Silentnight
Thank you for sharing Peter,
Kind regards, Sarah at Silentnight Brands
At last, an excellent, comfortable night's sleep 😴
As I find memory foam quit uncomfortable when I turn over and face the other way, since the dent is the wrong shape! I had been looking for a good quality, memory foam free, mattress for quit a while.
This Silent Night matress is so comfortable whichever way I face to sleep.
Also, it doesn't weigh a ton so I'm able to turn it round and tuck the sheets in with ease!
The electric blanket that came with it was another bonus, thank you Silent Night 😴
11 de noviembre de 2025
Respuesta de Silentnight
We are so pleased to hear you found the perfect mattress that mattress has met your expectations Diane. Thank you for your kind words!
All the best, Sarah at Silentnight Brands
I purchased a divan and mattress with…
I purchased a divan and mattress with four draws. All four draws are poorly constructed. Completely useless. The draws cannot be used and board clued are useless. The customer service are terrible in giving assistance. I just requested the draw to be replaced. No help. I am very surprised the CEO for silentnight is operating there service in this manner.
3 de junio de 2026
Opinión espontánea
Respuesta de Silentnight
We're concerned to hear this and have asked for more information so we can reach out to you directly.
Kind regards, Sarah at Silentnight Brands
Respuesta de Silentnight
We're happy to hear you're enjoying our weighted blanket. Thank you for your kind words!
All the best, Sarah at Silentnight Brands
Respuesta de Silentnight
Thanks Kevin, that's great
Kind regards,
Sarah, Silentnight Brands
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