Had to wait a long time for delivery. Great difficulty finding contact number or right dept to contact. Was told several times item on way when I checked tracking no but parcel company was never able... Ver más
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Consulta las opiniones de los clientes
The fan is amazing and keeps my rooms cool, given 4 stars because the bottom 4 screws holes are not located at the right places so only used 2 that fitted properly. Struggled for half an hour. Otherwi... Ver más
One reason Duplex were selected is because they had the product in stock and made a fast delivery commitment. The order was processed on same day the order was placed. 8 days later the product arrived... Ver más
Excellent product, and super speedy shipping even though it said on the website that there were delays. Really pleased and would highly recommend. We have three different Dimplex products now, and the... Ver más
Información sobre la empresa
Escrito por la empresa
Dimplex has been a trusted name in home heating and cooling for 75 years, and today we design products for every season. Our range spans portable heating - fan heaters, oil-free radiators, convector heaters and heated bedding - built to keep homes warm through autumn and winter. In summer, our portable cooling range of fans, air conditioners, air purifiers and dehumidifiers helps households stay comfortable and manage air quality year-round.We're also home to a wide range of electric fires, from built-in and inset models to freestanding and wall-mounted designs, giving homes the look and feel of a real flame without the upkeep of traditional fuel.Outdoors, our Crossray range brings patented infrared cooking technology to garden entertaining, alongside Heatstrip outdoor heating to extend the garden season into the cooler months.Whether you're heating a single room, cooling your home in summer, adding a feature fire, or upgrading your outdoor space, Dimplex products are designed for everyday British homes. Shop the full range direct at shopdimplex.com, or find us at major UK retailers nationwide.
Información de contacto
Reino Unido
- support@shopdimplex.com
- shopdimplex.com
3,6
Medio
94 opiniones
Invita a los clientes a opinar
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Poor shop elsewhere
Ordered over a week ago and still not received the item or a reply to my email, then they send an email asking for a review before I’ve even received my item, won’t use again, hopefully I can cancel my order and shop elsewhere
2 de julio de 2026
Awful service!
Awful service!
Bought a fan for the upcoming summer days, should have taken 3 to 4 working days to arrive (according to the confirmation when bought), a week later nothing? Emailed via their online portal, nothing back? Going to call them now their customer service no. Let's see what happens???
2 de julio de 2026
Very good communication
Very good communication. Swift delivery considering the demand for fans in a heatwave.
2 de julio de 2026
Still awaiting delivery.!
2 de julio de 2026
Ordered it a week ago and it’s not…
Ordered it a week ago and it’s not turned up yet via DPD next day delivery …
2 de julio de 2026
I still haven't got the product
I still haven't got the product, poor customer service
2 de julio de 2026
Very quick delivery
Very quick delivery, especially as the recent heatwave must have put extra pressure on dispatch from this seller.
2 de julio de 2026
Delivered in time for next heatwave
2 de julio de 2026
This tower fan is a boon in this exceptionally hot weather.
This tower fan is a boon in this exceptionally hot weather, with it's fairly silent rotating and easy to use remote control.
30 de junio de 2026
Good service
Requesting confirmation and being answered immediately. Plus it arrived sooner than expected.
Well done!
2 de julio de 2026
Dimplex cordless fan
Great purchase, effective and quiet. Kept informed about delivery. Would definitely recommend.
2 de julio de 2026
Good service
Easy to order, arrived very quickly. Ordered another one, same good service.
2 de julio de 2026
Good purchase and delivery
2 de julio de 2026
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