shopvejii.com Opiniones 

315
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

put in an order that was confirmed and wasn’t even informed until almost two weeks later that they didn’t even have some of what i ordered in stock. unbelievable. if i could give zero stars i would.

Valorada con 5 estrellas sobre 5

I have ordered several times from Veggii. They have a wonderful and large selection of vegan food I am unable to get where I live. Recently an order came to me with a problem. They corrected the probl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quick turnaround on my order. Extremely well-packed in a cold container. Didn’t use any styrofoam as insulation which is a huge plus for the environment. The products were reasonably priced - wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered from ShopVejii for the first time a couple weeks ago & I could not be more happy with the experience! I was so excited that I could order even frozen vegan/vegetarian items and have them de... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de comida sana
  2. Mercado de alimentos frescos
  3. Tienda de alimentos orgánicos

Escrito por la empresa

Order all your Vegan Grocery Foods Online with Vejii Grocery - Vegan Proteins, Vegan Supplements for Sports, and Vegan Grocery items directly to your door.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

315 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

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(315)

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Valorada con 1 estrellas sobre 5

why let people order at all…

put in an order that was confirmed and wasn’t even informed until almost two weeks later that they didn’t even have some of what i ordered in stock. unbelievable. if i could give zero stars i would.

14 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am not sure who is in charge of this…

I am not sure who is in charge of this company but they are awful.
My first order was all frozen items, it was late arriving, no ice packs or insulated cooler. Items were opened, completely thawed. Had to throw it all out.

Contacted them, offered a replacement order or a refund. I took the replacement...just arrived...no ice packs or insulation..items just thrown into the box...product opened and all over inside the box. Had to throw it allnout again.
They have yet to respond to my email on this one.
I ordered from them only because they have items my regular place does not. Never again.
DO NOT GIVE THIS COMPANY YOUR MONEY.
TERRIBLE CUSTOMER SERVICE

11 de junio de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Joanna! We are very sorry that your replacement order arrived thawed. Unfortunately, the email was sent after hours on Friday. Our customer service is closed during weekends, we were not purposely ignoring you. Our team did reach out earlier today. If you have any questions or concerns please do not hesitate to reach out.

Valorada con 5 estrellas sobre 5

I can’t say enough good things about…

I can’t say enough good things about Vejii!
The prices are fair.
The delivery was fast.
The food was frozen solid.
The packaging was excellent.
The customer service when I had a concern was exemplary!
Vejii is an outstanding company!

6 de junio de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Kim! Thank you so much for shopping with us! We are so happy to hear you have had such a positive experience and our customer service team was able to help with any concerns you had :) We truly appreciate you!

Valorada con 5 estrellas sobre 5

A gold standard company!

I have ordered several times from Veggii. They have a wonderful and large selection of vegan food I am unable to get where I live. Recently an order came to me with a problem. They corrected the problem within an hour and reshipped my order. It was excellent customer service and a gold standard for a company that stands behind their products. I would highly recommend Veggii.

6 de junio de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Thanks for the feedback Gail! We're so grateful you shop with us and will continue to be here to support you :)

Valorada con 1 estrellas sobre 5

No Stars. Terrible

If i could give this experience no stars i would.
First the order was late, never received any notification it shipped.
I ordered frozen product. Opened up the cooler, the order was wrong and everthing was hot. Looks like it had been sitting somewhere for days. Disgusting, had to throw it all out.
Terrible experience.

5 de junio de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Joanna! We are so sorry to hear to had a such a negative experience with your order! A member of our customer service team will be reaching out to try and fix this!

Valorada con 1 estrellas sobre 5

"Frozen" Food arrives warm and wet!!!!

Update: The refund has been issued in a timely manner. Unfortunately, shipping arrangements for frozen food are just not satisfactory from Texas to Maryland, so I can no longer order my frozen vegan seafood from this company. I do hope the website is updated to make delivery issues very clear to consumers outside of Texas.

No idea how the food tastes because, for the SECOND time, Vejii has sent my order without any refrigeration whatsoever, even though I paid extra for the packaging (some kind of "green" styrofoam stuff and NO dry ice!!! If Vejii can't ship to Baltimore, MD in a timely manner and keep the food frozen, it should not be offered online! I don't understand why a company would do this. Also, I cannot reach anyone at customer service. The first order took months to refund. No idea how long this one will take or if I will ever see my money again. This is so ridiculous. I am beyond disappointed and intend to let the companies who trust Vejii to ship their products what a poor job they do!

21 de mayo de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Gloria! We are so sorry to hear that your items arrived this way. We would love to be able to turn this situation around for you. Our customer service team will be reaching out today.

Valorada con 5 estrellas sobre 5

Package arrived promptly

Package arrived promptly, but was missing an item. I contacted support and they resolved the issue within the day, which was very nice!

21 de mayo de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Erika! We are so happy to hear our customer service team was able to help you with your missing item! We appreciate you shopping with us :)

Valorada con 5 estrellas sobre 5

Vejii express has been a great option…

Vejii express has been a great option when looking for vegan food. I find products here I can’t find in other stores. Plus you get rewarded for shopping with vejii bucks. The customer service is fabulous. They are quick to respond, help and make it right. Thank you

20 de mayo de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Dara! We are so happy to hear you enjoy all the products we offer and our customer service was able to resolve any issues you may have had! We hope you have a wonderful day and thank you for shopping with us!

Valorada con 5 estrellas sobre 5

ShopVejii is a great company!

ShopVejii is a great company! They take my order and get right on it, sending me all my favorite vegan products. The customer service is really quick to get back to you if you email them! They always solve my issues with ease and have kept me up appraised of any change in my order and have never let me down. I love their service.

19 de mayo de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Phil! We are so happy to hear that our customer service team has been there to help you :) We truly appreciate you choosing to shop with us!

Valorada con 5 estrellas sobre 5

Outstanding customer service!

Vejii’s customer service is outstanding—quick to resolve issues, and resolutions go above and beyond expectations. ‘Kind of hard to find these days, so thank you!

7 de mayo de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Carolyn! We are so happy to hear our customer service team was there to help :) Thank you for shopping with us!

Valorada con 5 estrellas sobre 5

top notch customer service experience!

Ordered from ShopVejii for the first time a couple weeks ago & I could not be more happy with the experience!
I was so excited that I could order even frozen vegan/vegetarian items and have them delivered! I live in a very rural area in the midwest, so as you can imagine trying to find vegan items is a challenge! Even though my package sat in front of my house on an almost 80 degree day for several hours, everything was still cold!
I did end up missing one item that I had ordered and I contacted ShopVejii and they refunded my account right away.
Can't wait to place another order!

6 de mayo de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Nancy! Thank you so much for shopping with us! We are so glad we were able to help with your order issue :)

Valorada con 5 estrellas sobre 5

Well done!

I've ordered from Shop Vejii a few times now. But there's been a change - for the better!

Not only do they offer top notch products, now they're more "green" than ever! By utilizing Green Cell Foam Products as insulation for their frozen products and dry ice to keep them cold longer, they've become a leader in packaging.

VERY WELL DONE FOLKS!!

27 de abril de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Debra! Thank you so much for your feedback and for shopping with us :)

Valorada con 5 estrellas sobre 5

Trustworthy

I have always had a great experience with vejii. They have reasonably priced products, good sale options, and if a product is not in stock, they alert you immediately. I highly recommend this service.

24 de abril de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Thanks for the feedback Alison! We're so grateful you shop with us and will continue to be here to support you :)

Valorada con 5 estrellas sobre 5

Happy with this company🤗

I really like the way this business packs their products with careful consideration and professionalism. I will be ordering again real soon. Thank you!

24 de abril de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Thank you for shopping with us Roberta!!

Valorada con 5 estrellas sobre 5

Good customer service

I have used vejii.com before and had great service. A few days after placing my most recent order I had not received a shipping notice, so I contacted customer service. I got a quick reply with an explanation for the slowness AND a promise that the order would be shipping that same day.

23 de abril de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi!! We are so glad we were able to help make sure your order shipped right away! We appreciate you choosing to shop with us :)

Valorada con 5 estrellas sobre 5

went over and beyond to help

At first they had a software glitch but goit right on it and delivered my order EASTER sunday!
Great customer service!!

23 de abril de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Rose! Thank you so much for your feedback! We are so glad we were able to get you your order in time for Easter :)

Valorada con 5 estrellas sobre 5

Huge selection of all my favorite Vegan…

Huge selection of all my favorite Vegan foods 💚 as well as great deals and The Best customer service.

22 de abril de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Starr! Thank you so much for shopping with us! We truly appreciate your business :)

Valorada con 5 estrellas sobre 5

First Time Shopping on Vejii

This is my first experience with Vejii. The website is easy enough to navigate, and the items I was looking for were easy to find. I had a question about my order, as it kept coming up with something I was not expecting, so I called customer service to see what I should do. The person I spoke to was very helpful and understanding. She took the time to listen to my problem, and she was able to solve it very quickly. She was very personable, professional, and helpful. It was a good first-time shopping on Vejii.

31 de marzo de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Miranda! We are so glad to hear that our customer service agent was able to help you with your questions! Thank you so much for choosing to shop with us :)

Valorada con 5 estrellas sobre 5

Reliable, extraordinary, attentive

Really extraordinary! Not only is a great selection with great prices, the customer service was outstanding. They were responsive, clear, and they resolved the issues I had related to shipping and weather delays. They were courteous and even helped on the next order to be sure everything was clear (and made changes when I needed them). Really excited to be a repeat and ongoing customer now!

27 de marzo de 2022
Opinión espontánea
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Respuesta de shopvejii.com

Hi Guido! Thank you so much for choosing to shop with us! We are so happy that our customer service team was able to help with any issues you had :)

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