Now cancelled my subscription. Absolute waste of time. No customer service no sales no likes just messages asking me to boost or promote my items.
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Consulta las opiniones de los clientes
Anscheinend habe ich seriöse Verkäufer gefunden, denn ich habe die Waren erhalten, was anscheinend aufgrund der „Lücken“bei SHPOCK möglich ist Käufer zu betrügen ! Schenkt auch ein Grund zu sein, das... Ver más
La empresa ha respondido
Da hatte ich mühevoll eine Kleinanzeige in der Shpock App geschrieben, nur um am Ende zu erfahren, das dieses Inserat jetzt Geld kostet. Erstens sollte das einem vorweg gesagt werden und zweitens wer... Ver más
La empresa ha respondido
Shpock ist leider seit Jahren tot. Ich habe so oft zum Support geschrieben, die sollen was dagegen machen, dass keine unrealistischen Preisangebote möglich sind. Dieses bestimmte Klientel hat die anfa... Ver más
La empresa ha respondido
Información sobre la empresa
- Mercado online
- también en la categoría
- Mercado flotante
Información proporcionada por diversas fuentes externas
Shpock (“SHop in your POCKet”) is the boot sale app for beautiful things in your neighbourhood. Items are sorted by your current location, so you can browse through a vast variety of items, discover second-hand treasures or earn some money by selling your things you no longer use. We are happy to receive your feedback!
Información de contacto
Estados Unidos
- shpock.com
1,8
Malo
5 mil opiniones
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Ha contestado el 98% de las opiniones negativas
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PAY TO SELL?!!!! WHAT A JOKE - AVOID!
I have been a loyal member of Shpock since the company very first started out years ago. I have sold lots of items and purchased many more. I used this platform more than any of the others out there. Then all of a sudden, I could no longer list items to sell. I then realised that Shpock wanted me to pay to become a member. What on earth????? Aren't we all struggling with the cost of living and now, to try to make abit of extra cash, we are having to pay out again. I know its only 99p or £1.99, but it's still money nevertheless. Reached out to Shpock to ask why this new ruling was in place a number of times but no one could be bothered to reply. Absolutely disgusting way to treat customers who have been with them for years. No thoughtfulness or consideration at all. They're all about the money, they don't care about anything else. So basically, lesson learned. I have moved my selling profile over to Facebook MarketPlace and I have to admit, I have been selling things faster and better than I ever was with Shpock. So my opinion is do not bother with Shpock, there are lots of other selling platforms out there that are totally free. I would avoid this company at all costs.
4 de mayo de 2025
Opinión espontánea
Respuesta de Shpock
Hello Sam! Thank you for your feedback. In order to ensure that Shpock remains a sustainable and safe platform for our users, selling requires the purchase of a membership. Memberships start as low as £0.99/€0.99 per month and significantly enhance your experience on Shpock with additional features:
Standard & Premium:
• Unlimited listings: You can list as many items as you'd like in all categories (Standard membership: standard categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
Premium only:
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, you can always contact us at support@shpock.com.
Best regards, your Shpock team.
Ich habe ebenfals 3 x nichts bekommen
Ich habe ebenfals 3 x nichts bekommen. Polizeianzeige brachte auch nichts. "Zeitverschwendung". Ich hatte einmal 1 Keyboard aus England für 450 Pfund gekauft, dann 1 Abelton Push 2 um € 355.- sowie eine Apple Smartwatch um €150.- alles wurde nicht versendet, alles wurde angezeigt. ERGEBNIS = 0,0
11 de septiembre de 2024
Opinión espontánea
Respuesta de Shpock
Hallo Nik, wir arbeiten laufend daran, unsere Sicherheitsmaßnahmen zu verbessern. Leider kann es in seltenen Fällen dennoch vorkommen, dass User mit betrügerischen Absichten Anfragen stellen. Bitte melde Probleme bei einem Deal direkt über das Menü rechts oben in eurem Chat, damit wir rasch eingreifen können. Viele Grüße, dein Shpock-Team
I don’t sell many thing on Spock only…
I don’t sell many thing on Spock only family.
I thought paying 99p a month would help me
getting more sales but it hasn’t so decided to
come of Spock .
2 de mayo de 2025
Opinión espontánea
Respuesta de Shpock
Hi Pauline, in order to increase your chances on a sale, we recommend regularly updating listings (e.g. price or description) if an item is not selling for a longer period of time. If you have any further questions, please don’t hesitate to contact our support team at support@shpock.com, we will be happy to help. Kind regards, your Shpock Team
Es wurde sehr rasch und umgehend der…
Es wurde sehr rasch und umgehend der Punkt geklärt! AAA +. Top.
9 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hi, vielen Dank für deine nette Bewertung! Viele Grüße, dein Shpock-Team
Pay to list?
I am a casual seller not a professional, I had a few bits and pieces to sell so I downloaded the Shpock app. As soon as I saw that sellers have to pay to list items I uninstalled it immediately, why would they think this would work when other platforms offer free listings? Baffling…
18 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hi Chris, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
Unlimited listings: You can list as many items as you'd like in any categories
No more ads: You won’t see any ads in the app or on the website
Membership badge: Show your support to Shpock with a badge on your profile
More photos: Upload up to 20 photos for each of your listings
Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
Free promotions: Promote 2 listings a month for free and get up to 12x more views
Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Sort it out!!!
Not sure if the people running shpock have lost the plot or if it's managed by AI in a shed..bit of advice"take it or leave"Your still a novice platform with a lot of grinding to do.. constant adverts which is understandable and not a big issue but charging people at all but especially the subscription prices you are asking for not looking good! Not sure what's stats your looking at but I'll give shpock a year or two at the most before shpock is totally crap! At the moment just crap! ✌️
5 de marzo de 2025
Opinión espontánea
Respuesta de Shpock
Hello Imran,
Thank you for taking the time to share your feedback. We appreciate you highlighting the advertisements and the areas where you feel we need to improve, particularly our subscription pricing.
We understand your perspective regarding the subscription costs. As a small team we greatly appreciate the support of our users to ensure the platform runs smoothly.
Your feedback is valuable, and we are actively reviewing our pricing structure to ensure it aligns with the value we provide to all our users.
Our goal is to build a thriving marketplace that benefits everyone, and we are constantly working on improving the platform experience, features, and overall value. We are paying close attention to user feedback like yours as we evolve.
Best, your Shpock team
Respuesta de Shpock
Hi Kinnari, we are sorry that you don’t enjoy using Shpock. Should you have feedback regarding improvements to our app we would be happy to hear from you. Please contact us directly at support@shpock.com. Kind regards, your Shpock Team
Respuesta de Shpock
Hello, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
Unlimited listings: You can list as many items as you'd like in any categories
No more ads: You won’t see any ads in the app or on the website
Membership badge: Show your support to Shpock with a badge on your profile
More photos: Upload up to 20 photos for each of your listings
Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
Free promotions: Promote 2 listings a month for free and get up to 12x more views
Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Restrictions within 24 hours after listing items
Disgusting company who restrict your account for listing branded cosmetic bags and accuse you of selling counterfeit. It is clear these clowns are incompetent and don’t do their research and have no clue. Either that or have some pathetic jealous people working for them. Paid to list my items and in less than 24 hours they restrict my account and threaten me via email. Have requested account to be deleted as I won’t put up with false accusations. Funny how the exact same items are active and listed on other major platforms WITHOUT issues even after being checked. They have done me a favour as I know why I hadn’t use this joke of an app for over 5 years…. AVOID USING THIS DEAD APP!!!!!!
14 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hi,
Thank you for your feedback and sorry to hear that you experienced issues with your listing. To ensure that Shpock is a safe place to sell and buy, we sometimes require additional verification of an item's authenticity, if it can not be determined from the photos alone. When listing a luxury brand item, we recommend including a photo of the original receipt to avoid a temporary restriction while we review the item.
If you have any further questions, please contact us at support@shpock.com. We will be happy to help.
Kind regards, your Shpock Team
Nach der Anzeige zeigt sich Shpock sehr kooperativ
Ich habe etwas bei Shpock gekauft, aber der Verkäufer hat die Ware nicht versendet. Shpock hilft dir in diesem Fall nicht weiter!
Ich habe sogar den Eindruck der Betrüger wird besser geschützt als der Käufer.
Ich habe dann Strafanzeige bei der Polizei erstattet. Shpock hat sich seit dem Vorfall mehrfach gemeldet und zeigt sich nun sehr kooperativ. Danke!
12 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hallo Franz,
es tut uns leid, dass dein Kauf nicht wie erwartet abgelaufen ist. Wenn eine persönliche Abholung nicht möglich ist, raten wir dringend zu einer sicheren Zahlungsmethode, wie beispielsweise PayPal mit Käuferschutz direkt in der Shpock-App.
Wir sehen uns den Fall gerne noch einmal genau an. Melde dich hierzu bitte unter support@shpock.com bei uns.
Viele Grüße, dein Shpock-Team
Shpock app uninstalled
Years ago I have used shpock a lot. I wanted to list something recently and a message appeared and I was asked to pay. Shocking.
I'd be using other free platforms... as they have more traffic and I'm more likely to sell my items.
Shpock uninstalled.
Shpock team, your 1.9 rating should be a hint that things are not working.
9 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hi,
Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just £0.99, which also removes all ads from the app. Of course, we have noted your feedback and will review how we can make memberships for our sellers even more attractive in the future.
If you have any further questions, you can always contact us at support@shpock.com.
Best regards, your Shpock team.
Now they want monthly subscription
Used them for years and now they are. Charging monthly fees?? Main attraction was being able to sell without any charges. Clearly no one uses this app they way people used to do. Hardly get any buyers on this. I will be deleting this app and stick with other sites like Gumtree.
8 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hello Shumon Ahmed!
To ensure that Shpock remains a high-quality, reliable platform for everyone, we’ve introduced a small subscription fee. This helps us reduce our reliance on ads, which can interrupt your experience. The subscription allows us to invest in improving the platform, offering more features, and providing better support.
By subscribing, you’ll enjoy an ad-free experience,
additional features, and priority customer service, all while helping us maintain and grow the platform sustainably.
Of course, we have noted your feedback and will review how we can make memberships for our sellers even more attractive in the future.
Best regards, your Shpock team
FEES FOR SHPOCK! NO THANKS.
I have been using Shpock for years as Ebays fees were ridiculous. The main attraction of Shpock is that it was free to sell.
I have just tried to put on an item and it's now requiring that I sign up to a selling fee.
Sorry, but no. I only list items a couple of times a year. Why would I pay £1.99 a month for that?
Shpock have made a HUGE error in charging users to sell items.
I won't be using anymore. Back to Ebay I go.
7 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hi Nicola,
To maintain a high-quality, ad-free experience, we’ve introduced a small subscription fee. As a small team, this helps us reduce reliance on ads, improve the platform, and offer more features. By subscribing, you’ll enjoy benefits like unlimited listings, priority support, and more—all while supporting our growth.
Of course, we have noted your feedback and will review how we can make memberships for our sellers even more attractive in the future.
Kind regards, your Shpock team
The apps dead. Not like it used to be.
This used to be a good app.. 8/9 years ago. But in recent years it’s got worse and worse to the point it’s now a dead app. Too many ads, way too many sellers and not enough buyers. Too many scammers, no longer free at all. I gave up with it a while ago now as I had items listed for well over a year and got absolutely nothing, not even someone asking a question. It never used to be like that, I’d have people coming to collect something most days.
It seems more and more people are deciding to give up with it now. Don’t waste your time. Unless the app goes back to how it used to be it’s pointless. Developers are killing their own app. The whole thing will be completely gone before long if they carry on.
6 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hi Scarlett,
Thank you for your review. Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just £0.99, which also removes all ads from the app.
Of course, we have noted your feedback and will review how we can improve and each of the points you mentioned. If you have any further questions, you can always contact us at support@shpock.com.
Best regards, your Shpock team.
Worst !!!!
Worst than I can imagine!
I subscribed for premium,knowing I can prompte 2 items in a month, but after promoting 2 items in 3 days twice ( because thats the only option - 3 days) when i tried to promote it again that option disappeared!!! I can promote if i pay again for promoting/boosting the item. I am premium member. This is scam! Do not subscribe! No one seeing your post, no buyers waste of money. Better Vinted and Tradera free listings.
4 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hi JMS,
With your Premium Membership you receive two promotions, which last 3 days each. You can either promote two listings for 3 days or a single listing for 6 days.
If you think that your promotions were not applied correctly, please contact us at support@shpock.com and we will rectify this right away.
Kind regards, your Shpock Team
Shpock is now a pay to sell platform
Shpock used to be free to sell not that I used it that much. Will never use it to sell now that there is a subcription fee. Shpock are kidding themselves if they think people will pay to sell when ebay, gumtree, FBM, preloved are all free to sell.
4 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hello Tom! We understand your disappointment regarding the introduction of subscription. We've implemented these changes to ensure the continued improvement and maintenance of the platform, allowing us to provide a better experience for all users. Thank you for your feedback, it helps us improve. Kind regards, your Shpock team
Seit die Gebühren verlangen für…
Seit die Gebühren verlangen für Verkäufer ist Shpock für mich gestorben... Dann halt wieder Kleinanzeigen..🤗 Erst habe sie versuch mit den verknüpfen des Paypal Kontos Geld abzugreifen aber wer schlau war hat gemerkt das einem das keinen Vorteil bringt außer mehr Kosten.. Und jetzt wollen sie ne Gebühr.. Ne danke..🤗
5 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hi Matthias,
hinter Shpock steht ein kleines Team, das auf die Unterstützung seiner Nutzer angewiesen ist, um die Plattform erfolgreich betreiben zu können. Die Kosten einer Mitgliedschaft beginnen bereits bei €0,99, wodurch auch jegliche Werbung in der App entfernt wird. Selbstverständlich haben wir uns dein Feedback notiert und werden prüfen, wie wir Mitgliedschaften für unsere Verkäufer in Zukunft noch attraktiver gestalten können.
Bei weiteren Fragen kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
Terrible services used to be free but…
Terrible services used to be free but now have to subscribe
3 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hi Zahra, We’re a small team at Shpock and we appreciate the support of our users. Membership starts at £0.99 and comes with a plethora of additional features. We’ve noted your feedback and are working to improve seller memberships.
Best regards, your Shpock team
Tried to list an item and its now…
Tried to list an item and its now charging a subscription free.
Even ebay is free to list items now!
it's goodbye for me shpock.
So many other places that don't charge, facebook marketplace, ebay (now) gumtree, vinted etc. etc..
I liked the local thing with shpock but ya need to give whoever thought of that one the sack lol
2 de abril de 2025
Opinión espontánea
Respuesta de Shpock
Hello Jay! We understand your disappointment regarding the introduction of subscription. We've implemented these changes to ensure the continued improvement and maintenance of the platform, allowing us to provide a better experience for all users. Thank you for your feedback, it helps us improve. Kind regards, your Shpock team
Sent 3 emails with the screenshots as…
Sent 3 emails with the screenshots as asked yet they claim they have not received any from me
If they’re FB page accepted uploading pictures then life would be so much easier but as i have tagged them on my Facebook statuses then it can be said that i have provided evidence atleast 4 times now since my recent review on here
Just goes to show that the truth provided goes unseen by Shpock
So all in all Shpock are just putting fees on for the greed and not what they’re claiming
If Shpock stops the fees they will gain more customers and better reviews from them but as they won’t get rid of the fees then they’ll be making a loss
31 de marzo de 2025
Opinión espontánea
Respuesta de Shpock
Hi Andrew,
Thank you for your feedback. We have received your latest email and would like to clarify the situation you mentioned.
A Google search will generally show information gathered from all relevant websites, even those that are not directly related to us, but still provide information that may be outdated. We have reached out to all the ones of which we are aware, but ultimately we have no direct influence on when they will update their information about Shpock.
We therefore recommend to rely on the information provided on our website, where it is clearly communicated that Shpock is free for buyers. While sellers have to pay a membership fee, users who only intend to make purchases are not obligated to do so.
If you have any further questions or require assistance, please don't hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
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